Holiday Homes in Vienna

"Breakfast was good. Staff was excellent. Many things broken. No heated pool, door knob broke, bathroom wasnt working, key didnt work for back door, light broke at back door, couldnt go on patio by pool. "

"First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged off. The second room assigned was like the rest of the hotel, and not well maintained. The carpet was not vacuumed well, large sections of paint were hanging from the bathroom ceiling, and the mini-fridge was not cleaned well. The following morning we found that the mounted hair drier did not work and they did not have another one available. There are no elevators, which I missed in the property details. With all of these issues though, the bed was comfortable."

"Stayed in room 309 and the bathroom door jammed and was stuck in the bathroom."

"Ok for an overnight stay. Area felt very safe. Beds and pillows were comfortable enough. Bathroom could use a good cleaning - had a urine smell and mold behind the shower handles."

"Need a better breakfast food selection and add some fruits."

"Would not stay here again. Rooms didn’t smell very good. No elevator just stairs. Not impressed at all"

"We booked a king deluxe and was told after we paid that room was not available, the owner would not offer us a discount and told us to stay somewhere else. We booked what was said available but wasn’t I will make sure everyone knows not too stay there "

"Good location. Clean room. Easy parking. Friendly staff."

"Nice visit. "