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Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Exterior
Business centre
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Daily full breakfast for a fee

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available
The current price is AU$387
includes taxes & fees
19 Aug - 20 Aug

Room options

Check availability for these dates

Tonight

July 30 - July 31
Check availability for tonight July 30 - July 31

Tomorrow

July 31 - Aug 1
Check availability for tomorrow July 31 - Aug 1
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Chinatown - 3 min walk - 0.3 km
  • Royal BC Museum - 13 min walk - 1.1 km
  • British Columbia Parliament Building - 13 min walk - 1.2 km
  • Victoria Harbour - 13 min walk - 1.2 km
  • Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Hotel remodelled in 2019 and located near Chinatown
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, a front desk safe and luggage storage
  • A TV in reception, a lift and a vending machine
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 108 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 2,280 reviews
Hotel Rialto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 19 Aug 2025 start from AU$387.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Carlton Plaza Hotel?

Valet parking is available for CAD 30 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this hotel is within a 5-minute walk of The McPherson Playhouse, Market Square and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

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Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 738 out of 1175 reviews
Rating 8 - Good. 297 out of 1175 reviews
Rating 6 - Okay. 90 out of 1175 reviews
Rating 4 - Poor. 27 out of 1175 reviews
Rating 2 - Terrible. 23 out of 1175 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay here again!
Stayed 3 nights in Jun 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here for work. The hotel is clean and is very close to everything. It’s a really good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean. We enjoyed our stay a lot
Stayed 2 nights in May 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Nice and close to downtown amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Suite was very comfortable and clean. Having a kitchenette was a definite plus.
Stayed 3 nights in Jul 2025

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Facilities/rooms exceptionally clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and very friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness
Very clean and nice location
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, and all the staff are helpful. We also enjoyed the complimentary fresh-brewed coffee.
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were amazing and helpful, ensuring our stay met our needs. The hotel was centrally located, with easy walking distance to the harbour, restaurants and tourist attractions. We will definitely book here again when we travel back to Victoria
Stayed 2 nights in Jul 2025

10/10 Excellent

Gert Abraham van der

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and immensely helpful with any request. The area around the hotel is very walkable, with many dining options within walking distance and bus stops close by.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance to every place we wanted to go without being in the middle of it. Great staff. Very comfortable beds. Perfect for our 6 day stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great customer service.
Stayed 3 nights in May 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated in the middle of everything, though neighbourhood safely left a little to be desired. Clean and comfortable though on-site (or more affordable valet) parking would be nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Concepcion

Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and courteous and helpful, and it was very clean and very quiet. We’ll be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location for exploring the city!
Stayed 6 nights in Apr 2025

10/10 Excellent

Darlene

Terrific location and friendly service
Stayed 6 nights in Apr 2025

10/10 Excellent

SEHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staffs, safe place to stay. Also great location!
Stayed 1 night in May 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for all the tourists attractions and walking distance to all the restaurants and bars.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was great!
Stayed 1 night in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and in a perfect location to downtown. All staff we encountered were friendly and very helpful.
Stayed 4 nights in May 2025