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"Hôtel was good but the staff was not. We had a hard time finding the parking and no one was able to help "

"Nice staff who were very helpful. Additional cost for breakfast on this occasion and well presented in a nice area. Decent location. "

"We had a very pleasant stay at this hotel. It is perfectly located in the city centre, only a 5-minute walk from the old town. The room was spacious, clean, and well equipped, and we really enjoyed the view of the river in Rouen from our window. The staff were very attentive, kind, and welcoming throughout our stay. Parking was also available, which was helpful, even though spaces could not be reserved in advance. Overall, it was a very comfortable and enjoyable experience, and we would gladly stay there again."

"Good communal areas, nice room , decent breakfast"

"Beautiful spa area, service good and breakfast amazing. Nearby so much , we would definitely stay again! "

"The rooms are a bit minimalist, but quite clean and well-arranged, with updated bathrooms. The folks at the front-desk were friendly and enormously helpful - really excellent service. However, on day #2 all but one of my towels was taken away and not replaced, and on the following day the room was not cleaned, so I spent two days with a single towel. (I'm sure I could have asked for one, but I didn't have time.) Other than issues with the housekeeping, the hotel is basic but very comfortable, and the breakfast and the front-desk staff are top notch. Note that it is a bit of a walk to sights like the Cathedral (at least 20 minutes) and to the train station (25 minutes)."

"Decent breakfast, good walking distance to sights. Dinner was good. Parking garage was a bit nerve-wracking to get into but nice to have a spot. Staff were pleasant."

"Beverage facilities in room inadequate No milk Only herbal tea When asked for milk was told would have to get from restaurant !"

"Whilst we did not use the spa facilities, they looked very welcoming as did the entire Hotel which is well situated in the historic old part of Rouen"