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Reviews of Move Hotels Venezia Nord

4 out of 5
Move Hotels Venezia Nord
Via Bonfadini 1, Mogliano Veneto

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 185 reviews" "
Rating 8 - Good. 60 out of 185 reviews" "
Rating 6 - Okay. 15 out of 185 reviews" "
Rating 4 - Poor. 13 out of 185 reviews" "
Rating 2 - Terrible. 8 out of 185 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Simbiat Oluwafunbi Abisoye

Stayed 5 nights in May 2023

10/10 Excellent

Ayal, Tel Aviv

Stayed 2 nights in Oct 2023

10/10 Excellent

Husseina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here. It was very very very very clean! Although far from Venice city center and you have to take the hotel shuttle - which you have to pay for; I think it should be free or cheaper for hotel guests. The shuttle driver is also a bit rough with driving. I also think that the hotel can cut the grass on the roof! In summary, I really liked it here. Breakfast was so good! Omg! Make sure you eat the pancakes and drink the ACE juice. THE BEST!
Stayed 3 nights in Sep 2023

10/10 Excellent

Kwther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing Stay near the airport I recommended this hotel very clean and comfort bed and good ac Free parking fast check in
Stayed 1 night in Aug 2023

6/10 Okay

Ranjana

Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Deandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great staff! This is a bit inconvenient for people wanting to explore.
Stayed 2 nights in Aug 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from Giulia - DT on 4 Aug 2023
Thank you for assigning us such a good score, we are truly pleased! We hope we will soon be able to welcoming you again at DoubleTree by Hilton Venice North!

10/10 Excellent

mortadha

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Giulia - DT on 4 Aug 2023
Thank you for the great punctuation you gave us! We are very thankful, and we hope to welcoming you again soon!

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing all around now at the dining room we felt as if they were doing us a favor needless to say we waited over 2 hours for a simple chicken Cesar salad I did complain and they really tried to make us happy but one thing for sure is I will never eat at that dining room ever again!!!
Stayed 1 night in Jun 2023
Response from Giulia - DT on 4 Aug 2023
Thank you for taking a moment to share your experience in our hotel. We are very sorry to apprehend that you did not find the service of the restaurant to your liking. We will share your comments with the entire team, in order to take action and better the way we interact with guests. Thank you for your nice words on the front desk staff! We hope we will be able to welcoming you again soon! Kind regards

8/10 Good

Miriam, Woodbridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Restaurant staff was excellent, very nice and helpful, would like to send an applause to Javier, he was one of our servers, very good and helpful. Reception during check in were not so nice, kinda grumpy
Stayed 1 night in Jun 2023
Response from Giulia - DT on 4 Aug 2023
Thank you for taking a moment to share some comments on your experience. We are very sorry to apprehend that the welcome from the reception was not to your liking. We will share your comments with the entire team, in order to take the appropriate action and improve the level of service we offer to our guests. Surely, on the other hand, Javier will be pleased of your endorsement! We hope that we will soon have again the chance to welcoming you and to show you all our improvements. Kind regards!

2/10 Terrible

rajinder

Stayed 2 nights in Jun 2023
Response from Giulia - DT on 4 Aug 2023
Thank you for taking a moment to evaluate your recent stay in our property. We are really sorry that your stay was below average. We hope we will soon have again the chance to welcoming you, hoping to show you all our efforts to improve. King regards!

8/10 Good

Ellen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and the hotel features was good. Informed front desk that there was leaking of the toilet. Overall stay was very good. The food and staff were very professional. Enjoyed the stay
Stayed 1 night in May 2023

10/10 Excellent

Amadeus, Marietta

Travelled with partner
Liked: Cleanliness, staff & service
Airconditioning is not sufficient. It takes long time to cool the room.
Stayed 3 nights in May 2023
Response from Giulia - DT on 4 Aug 2023
Thank you for your kind feedback and for your suggestion, it will be reviewed with the maintenance team to improve the room services. We hope to welcoming you again soon!

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from DoubleTree by Hilton Venice North on 4 May 2023
Thank you for assigning us the highest score! Come back again soon!Grazie per averci assegnato il massimo punteggio!La invitiamo a tornare a trovarci presto!

8/10 Good

Herschel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quality rooms with limited dining options and sub par service staff.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ahmad, Amman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quite. free parking and great stuff. check in was smooth and so was check out, i didn't have breakfast as i had to leave early but a great hotel for business travel
Stayed 1 night in Sep 2022

4/10 Poor

Rah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I would only recommend staying here if your party is large and if you have access to a vehicle. PROS: 1-Was able to get rooms for a family of 4. It was two rooms, but we weren’t charged for two separate rooms. 2-The Continental breakfast was decent. A nice way to start your morning. CONS: 1-The rooms were not clean…well they were dusty not dirty. 2-The location is literally in the middle of nowhere. 3-Their “shuttle” service. Officially the hotel doesn’t have a shuttle service, but they have some guys (or company) that will take you. Now we were back and forth to the airport when we were staying at a hotel in the city and each time paid less than €50. Staying at this hotel we were closer to the airport and paid €60 for the “shuttle” that was offered. My advise: if you get a good taxi from the airport, get their card instead of using the service the hotel offers. 4-Our flights were changed so we had two extra days to wait until we could fly home. As I mentioned we were staying at another hotel in the city. We left that hotel and traveled a distance to stay at this hotel…because they had a pool; however, upon our arrival we were informed that the pool was out of service. Bummer, but maybe it’ll be fixed tomorrow? NOPE! We left our hotel in the city that was conveniently located near shops, train stations, and restaurants to stay at this hotel because of the pool, but the pool was OUT OF SERVICE!! This was truly a disappointment.
Stayed 2 nights in Jul 2022

10/10 Excellent

Simbiat Oluwafunbi Abisoye

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, gym and pool are lovely and clean. Hotel is spacious, great for a relaxing break. Food in the restaurant is also great, my only suggestion would be to add pizza to the lunch menu. Other than that it’s perfect. Also it would be good if there was a mid-afternoon shuttle service eg. 3 or 4pm. So guests can still travel into Venice in the afternoon if they don’t want to go in the morning. Hotel shuttle should be more clearly marked as Hilton Doubletree shuttle as well to avoid confusion. Overall, a pleasant stay.
Stayed 3 nights in Jul 2022

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable rooms. We loved the pool area and the breakfast spread!
Stayed 3 nights in Jul 2022

10/10 Excellent

Roxanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is deceiving in a good way. When you pull into the parking lot it doesn't look like much but when you go down the parking lot to the front of the hotel it's a nice surprise. It has a high end feeling without the high-end prices.
Stayed 2 nights in Jun 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the distance from the city venice. If you plan better in advance, shuttle service from the from desk can solve your purpose.
Stayed 3 nights in Jun 2022
Response from Antonio Napodano on 18 June 2022
Dear Guest, thanks for your review We happy to see you liked your stay with us. hope to see you again. Regards

4/10 Poor

Maria

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Jun 2022

6/10 Okay

MICHAEL

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean room but
Check in was quick. The hotel room was clean and well maintained. Carpets throughout the common areas of the hotel are worn and stained. Service was not that good. We booked a cab for 7 am. However, flight plans changed and we needed to rebook the taxi for two hours later. Front desk clerk, I believe his name is Stefano, refused to update the time for the taxi saying it was not possible and we had to pay taxi no matter what; he was quite rude. We ended up taking the taxi at 7 am to sit at the airport for 6 hours simply because the hotel refused to call the taxi to rebook. Also, taxi was not metered but the gentleman driving the cab was very nice.
Stayed 1 night in Jun 2022
Response from Antonio Napodano on 18 June 2022
Dear guest, thanks for your comments that surely are helping us to improve. Sometime we also have rules form external company then we need to apply - as the taxi company. We hope to see you again and please stay safe.

8/10 Good

antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upsetting for the reason that their offer for a 12 euro airport shuttle was untrue. Ended up paying 38 euro for transportation to the airport each way. Other than that, clean hotel.
Stayed 1 night in Apr 2022
Response from Antonio Napodano on 18 June 2022
Dear Guest, thanks for your review We will have a look at your comments in order to improve in the future. Regards

4/10 Poor

Walter

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2022
Response from Antonio Napodano on 5 May 2022
Dear Walter, thanks for your review and also for staying with us. We hope to welcoming you again and to meet your expectations. Regards Antonio Napodano

10/10 Excellent

Dongha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Andrea, Front Office Team on 31 Dec 2021
Dear Mr. Dongha, thank you for the great review, we wish to welcome you again very soon. Sincerely,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay at the hotel again
A clean and well organised hotel with a sweet staff
Stayed 2 nights in Jul 2021
Response from Andrea, Front Office Team on 10 Aug 2021
Dear Mr. Daniel, thank you for being our guest and for the nice review, we look forward to welcome you again not so far in the near future. Our best regards Andrea, Front Office Team

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Erika on 21 July 2021
Dear Mr. Simon, Thank you for the positive rating. We are happy to know that you spent a nice stay with us. We look forward to having you again as our guest. Best regards Erika

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Giuseppe Nardiello on 12 Dec 2019
Gentile ospite, grazie per il Suo voto. Ci auguriamo a presto. Cordiali saluti Giuseppe Nardiello Rooms Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Giuseppe Nardiello on 12 Dec 2019
Gentile ospite, grazie per il Suo voto. Ci auguriamo a presto. Cordiali saluti Giuseppe Nardiello Rooms Division Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peaceful surroundings and especially the staff. Friendly, smiling attitude. Nothing was a problem and questions were answered in a professional manner.
Stayed 1 night in Oct 2019
Response from Giuseppe Nardiello on 17 Oct 2019
Dear Guest: We read your review and feedback with high interest and pleasure. We are glad you enjoyed our services and professionalism. It would be very appreciated, if you could share your Experience also with other travelers on Trip Advisor. See you again hopefully soon. Warm regards from Venice. Giuseppe Nardiello Rooms Division Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not a lot for kids to do. The playground was very small.
Stayed 1 night in Sep 2019
Response from Giuseppe Nardiello on 17 Oct 2019
Dear Guest: Thank you for taking the time to leave a review for our hotel. We are sorry to hear our playground did not meet your expectation. We hope this will not discourage you from staying with us again in future. Warm regards from Venice. Giuseppe Nardiello Rooms Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Giuseppe Nardiello on 6 Oct 2019
Dear Guest: Thank you for your five-star rating. We invite you to share your experience also with other travelers on Trip Advisor. We hope to see you again soon. Warm regards from Venice. Giuseppe Nardiello Rooms Division Manager

10/10 Excellent

Cedomir, Niagara Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great rooms, great staff. Front desk staff and duty manager went above and beyond in accommodating us.
Stayed 1 night in May 2019
Response from Giuseppe Nardiello on 6 Oct 2019
Dear Cedomir: Thank for your top rating and comment on Expedia. We warmly invite you to share your positive experience also with other travelers on Trip Advisor. My team and I look forward to accommodate you again at our hotel hopefully in the near future. Warmest regards from Italy. Giuseppe Nardiello Rooms Division Manager

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Giuseppe Nardiello on 6 Oct 2019
Dear Marta: Thank for your positive rating on Hotels.com We invite you to share your experience also on Trip Advisor. See you again hopefully soon. Warm regards from Venice. Giuseppe Nardiello Rooms Division Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Pool staff were excellent - room cleanliness was superb
Stayed 7 nights in Aug 2019
Response from Giuseppe Nardiello on 21 Sept 2019
Dear Guest: Thank you very much for your excellent rating on Expedia.com. It would be of great help to us if you could share your experience you had with us also on Trip Advisor. We hope you will stay with us again in future. Warm regards from Italy. Giuseppe Nardiello Rooms Division Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Giuseppe Nardiello on 22 June 2019
Dear Guest: Thank you for taking the time to review your stay on expedia.com. We hope t see you again at our hotel soon. Warm regards, Giuseppe Nardiello Rooms Division Manager

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We got charged twice!!!!!!!! I paid expedia with my visa before arrival. The receptionist ask the visa for guarante . My wife gave her her visa She was charged on her visa. We are still waiting to get her money back. It took hours to get to Hilton to explain our case.
Stayed 1 night in May 2019
Response from Giuseppe Nardiello on 22 June 2019
Dear Guest: Thank you for your review on expedia.com. We are really sorry about the charge on your credit card by our mistake. Please remain assured that we are doing our best to return you your money back the soonest we can. We hope this experience will not stop you from booking us again in future. Warm regards from Italy. Giuseppe Nardiello Rooms Division Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was excellent - food, service (especially Barbara)
Stayed 2 nights in May 2019
Response from Giuseppe Nardiello on 29 May 2019
Dear Guest, Thank you for choosing to stay at our hotel during your recent visit to Venice and for your excellent review. We are glad you enjoyed our restaurant, food and last but not least the friendly service of our Barbara. We hope to see you agan as our guest soon. Kind regards, Giuseppe Nardiello Rooms Division Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, the pros are that it is outside of the busy parts of the city. The cons are that it is not near anything and you must take a cab (they do have busses) to go anywhere if you do not have a car. Overall I found the hotel to be very comfortable and quiet.
Stayed 3 nights in Apr 2019
Response from GiuNar on 1 May 2019
Thank you for your excellent rating and review. Best regards, Giuseppe Nardiello

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Apr 2019
Response from GiuNar on 1 May 2019
Thank you for your rating. Best regards, Giuseppe Nardiello

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from GiuNar on 1 May 2019
Carla, Thank you for your rating. Best regards, Giuseppe Nardiello

10/10 Excellent

Dennie

Beautiful place, and not far from airport, will definitely stay again.
Stayed 1 night in Sep 2018
Response from Antonio Napodano Hotel Manager on 4 Oct 2018
Dear Dennie, thanks for sharing your comments, happy to see you had a nice time. Best Regards Antonio Napodano

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Good location, excellent rooms, cool pool and rest
Stayed 1 night in Aug 2018
Response from Antonio Napodano Hotel Manager on 4 Oct 2018
Dear Rita, thanks for you review, hope to welcoming you again. Best Regards Antonio Napodano

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018
Response from Antonio Napodano Hotel Manager on 4 Oct 2018
Dear Anna, thanks for the vote. Best Regards Antonio Napodano

4/10 Poor

D.Warner, Atlanta, Georgia

Disliked: Staff & service
This was my second time staying at this hotel. The service the first time was great. This time it was very unorganized especially as it pertains to shuttle service to the airport. There were nine of us traveling together and some how our ride to the airport got mixed up required a taxi. The room numbered 128 appears to have water damage that was not addressed. We could not get a glass of ice! Paid $12 for breakfast that I as basically a collg croissant. Fine if you eat meat. There isn’t anything in walking distance. The shuttle will leave you stuck on the island of VeniceIt seems Valentina is The only one who knows how to service a guest. Missed the mark on this visit DoubleTree!
Stayed 1 night in Aug 2018
Response from Antonio Napodano Hotel Manager on 4 Oct 2018
Dear Mr. Warner, We are sorry to read you comments but we are sure are helping us to be better in the future. As you know out standards is not the last you have exerienced so we hope you give us another possibility yo make sure that you will have a great time. Best Regards

8/10 Good

April, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel close to airport
We booked here for an overnight stay in preparation for a flight the following day. We wanted somewhere out with Venice itself as we had already visited Venice last year. This hotel is modern and very stylish. It is outwith the nearest town as expected. It is very peaceful, but the restaurant is expensive with limited choice. Taxi to airport (Marco polo) cost €35.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Manager was very pleasant. Due to the long wait because they were helping out other guests he kept on reassuring us that they will be with us just as soon as they can and offered their good cookies.
Stayed 2 nights in Jun 2018
Response from Valentina on 30 July 2018
Dear Guest, first let me thank you for choosing our hotel for your stay in Venice and for sharing with us your comments. Your suggestions are very important for us, beacuse they help us to improve the level of service offered. We hope to welcome you again in the next future Best Regards Valentina Giolo Personal Assistant to General Manager