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"Fantastic location, the best staff ever, great breakfast. Can't recommend enough!"

"Breakfast menu was fresh, delicious and varied.Eggs any style are made to order. Staff very attentive. Location of hotel is perfect for overlooking the bay and at night for cocktails at the rooftop lounge and restaurant. Hotel is well located for visiting Ortygia with many nearby restaurants and shops. "

"Beyond the hotel’s stunning and breathtaking views, the customer service was truly exceptional—both attentive and highly responsive. I would easily rate them 120%! I absolutely loved the jacuzzi and its location, which made the experience even more special. Both of the rocky and sandy beaches were unique and incredibly relaxing. Their boat service also made commuting by sea to Ortigia a truly phenomenal experience. If interested, they offer scooter, e-bike, and kayak…"

"All of the staff were wonderful - kind, helpful and welcoming from the moment we arrived. A special mention must go to the glamorous young woman on reception with the most incredible eyeliner. She was so friendly and approachable, and her English was fantastic (certainly far better than my very basic, poorly spoken Italian 😅). Sadly, I didn't catch her name, but I hope she recognises herself. When we arrived, she kindly checked with another member of staff to see if our rooms were ready, luckily we were able to check in early. She then showed us our location on a local area map and gave us excellent recommendations on where to eat, drink, and visit, along with helpful tips on how to get around. On our last evening she was more than happy to arrange a taxi to the airport for us the following morning, which was greatly appreciated. The rooms were very clean and spacious, with fully working air conditioning. One of the rooms also had a small balcony, which was a lovely added touch. ( The road can be a little loud if you have the window open but we wore earplugs at night so no problem for us). The breakfast buffet offered a wide variety of options, including pastries, fruit and yoghurt, cereal, bacon and eggs, olives, cheeses, sun-dried tomatoes, and more - plenty of choice for me as a vegetarian. We would highly recommend the Grande Albergo Alfeo and would happily stay here again. Thanks again from Leanne, Freya & Louise."

"We rented two rooms. The staff were wonderful and very helpful! The location was excellent with great views of the sea and convenient walking distance to cafes and restaurants. We would have really liked to have a coffee maker in the room. We were not interested in the full breakfast, but would have liked to have coffee in our rooms without getting fully dressed, leaving the building and visiting the hotel's other building across the street just to have a cup of coffee. Also, the showers are really awkward to get in and out of because of the accordion glass doors. In one of our rooms, the drain must have been clogged, because the water filled up in the bottom of the shower and almost overflowed before the user was finished using the shower."

"This is a fabulous perfect hotel in a great location. The only fault I could find was that we ran out of tissues on day 2 of a 3 night stay and they were not replaced. It should have been caught but I also didn’t make a specific request. They were SO helpful with the car and directions—not an easy thing in that location"

"We enjoyed our room. It was spacious, clean, and very comfortable. Kitchen and deck were also very nice. A few suggestions would be maybe a power strip for the outlet for devices. We had to unplug lights in order to plugs in our phone, shower floor can a little slippery when wet (something on the floor, so a person doesn’t fall in shower) and it would be nice to have a full length mirror somewhere in the place. "

"Shower was very small and water leaks"

"Although it was advertised as parking available, there was no parking available nearby. The nearest public parking was 1.8 km away. The room was on the basement, with the windows directly looking at the next building, so practically, the was no view and limited light. Not recommended."