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"excellent customer service and great ambience and good "

"Excellent "

"Hotel is inside the corridor area and little inside from main road. You have to walk 300-400m to get auto for anywhere due to restrictions by govt."

"It's a great hotel with proximity to historic places in Kashi. The hotel amenities are great, and the staff is excellent! We enjoyed the stay and highly recommend it. Mr Rajesh helps with local arrangements for almost everything. He is outstanding and helpful. "

"Overall place was good!"

"I can't say enough about our recent stay at Brijrama Palace in Banaras. We were there for Shree Kashi Viswanath Darsan, and from the moment we arrived, we were completely captivated by the palace's stunning location right on the banks of the sacred Ganga. It truly feels like a place that embodies the spirit of Banaras, and our time there was amazing. The food was a major highlight. Chef Akhilesh is a genius in the kitchen—every dish was fantastic, but the Gulab Jamun was a true standout. It tasted exactly the way it's supposed to, with a genuine hint of rose. Our server, Bikas, was incredibly kind and took such good care of us in the restaurant. The best part, though, was when Chef Akhilesh came out personally to see how we liked the food and even offered to make us something we’d like for our next meal. That kind of personal attention is just incredible. What really set this hotel apart was the genuine warmth of the staff. Traveling with our five-month-old baby, we were a little stressed about logistics. But the housekeeping team went above and beyond, kindly helping with sterilizing our baby’s milk bottles. Plus, they were so helpful in arranging a wheelchair for darshan for one of our parents who had accessibility issues. Their thoughtfulness took a huge weight off our shoulders and let us just relax and enjoy our trip. The whole vibe of the palace is peaceful and welcoming. The staff's dedication to making guests feel at home is what makes this place so special. I wholehe"

"Hotel staffs are awesome !! They are always ready to assist. Though the walk from Main Street to hotel is a bit confusing but overall it was a good experience !!"

"We had a comfortable stay with our family. Very good food too."

"We enjoyed our stay at Hotel Ananda Kashi. Staff were very helpful. Breakfast was good and hotel is located in close proximity to temples. "