Outdoor pool
Check availability

Reviews of Level Vancouver - Yaletown Seymour

4 out of 5
Level Vancouver - Yaletown Seymour
1022 Seymour Street, Downtown Vancouver, Vancouver, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 216 reviews" "
Rating 8 - Good. 54 out of 216 reviews" "
Rating 6 - Okay. 16 out of 216 reviews" "
Rating 4 - Poor. 3 out of 216 reviews" "
Rating 2 - Terrible. 4 out of 216 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Orsolya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out. Good location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay in downtown Vancouver. Will come again the next time we visit.
Stayed 4 nights in Feb 2024
Response from The Level Team on 20 Apr 2024
Thank you Ken, for taking the time to leave a review with us. We look forward to welcoming you back!

10/10 Excellent

Nicassia

Stayed 1 night in Mar 2024

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super easy process. Well appointed room. We loved the premium soap and body wash in the shower.
Stayed 1 night in Mar 2024
Response from The Level Team on 27 Mar 2024
Thank you so much Boris, for choosing to stay with us and taking the time to leave us a review! Always a pleasure to hear when a guest had a great stay with us. We hope to get the chance to welcome you and your family back in the future, should the travel need arise. Thank you again and please have a great rest of your day!

10/10 Excellent

Loretta

Travelled with family
Staff was excellent. Especially Ivan.
Stayed 1 night in Mar 2024
Response from The Level Team on 14 Mar 2024
Thank you so much for your kind words Loretta! I am sure you and your party had a great time at the game, was quite the choice to pick the Winnipeg game! We hope to see you again in the future, have a great rest of your week!

10/10 Excellent

Barbara

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing stay! Very pet friendly and the room was clean and tidy. Very quiet space. Amenities were awesome!! Loved the rooftop pool and hot tub. Overall, this was a great place to stay!
Stayed 3 nights in Mar 2024
Response from The Level Team on 14 Mar 2024
Hello Barbara, thank you so much for your kind words! We are thrilled to hear that you had a great stay with us, we pride ourselves on being a home away from home. Our rooftop hot tub and heated pool is open year round, so it is a great retreat option when the weather is gloomy. Thanks again for the review and we hope to see you in the future!

8/10 Good

Kathryn

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Ravi J on 27 Feb 2024
Thank you for taking the time to leave us a 4 star rating, we would love to hear back what we could have done to earn a 5 star rating.

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whenever we are in Vancouver we always choose Level, an amazing property right in the middle of it all, so easy to get around, rooms are amazing, pool and hot tub always a nice feature ❤️
Stayed 5 nights in Feb 2024
Response from The Level Team on 9 Feb 2024
Thank you for leaving such a kind and glowing review! We always strive to be a "Home away from Home," so having guests like yourselves is always very heartwarming! Thank you again and we hope to see you when you next return!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Good choice for downtown Vancouver
Nice and clean, friendly staff.
Stayed 2 nights in Jan 2024
Response from The Level Team on 9 Feb 2024
Thank you for choosing to stay with us and taking the time to leave such a kind review. We are pleased to hear that you enjoyed your reservation with us, and hope to welcome you back the next time you are in Vancouver. We always strive to be a premier choice as a home away from home!

8/10 Good

Anselm

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place if you happen to stay in downtown with a larger group.
Stayed 1 night in Jan 2024
Response from The Level Team on 9 Feb 2024
Thank you for staying with us and taking the time to submit a review! We are glad to hear that you enjoyed your time with us, we are a well kept secret in the heart of Downtown! Thanks again, we will look to welcome you back in the future.

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Dope as hell
Stayed 2 nights in Jan 2024
Response from Ravi J on 27 Feb 2024
Thank you for the 5 star rating, we hope to host you in the near future again :)

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Ravi J on 27 Feb 2024
Thank you for the 5 star rating, we hope to welcome you back in the near future again :)

10/10 Excellent

Hadya

Stayed 1 night in Jan 2024
Response from Ravi J on 27 Feb 2024
Thank you for the 5 star rating, we look forward to welcome you back in the near future again :)

10/10 Excellent

Saviya

Liked: Cleanliness, room comfort
Stunning location
The room was amazing, cozy and larger than expected.
Stayed 1 night in Dec 2023
Response from The Level Team on 13 Jan 2024
Thank you for leaving such a glowing review! We are thrilled to hear that you enjoyed your stay with us, we strive to be a home away from home! We hope to welcome you back in the future!

2/10 Terrible

Atlee

Stayed 1 night in Dec 2023
Response from Ravi J on 27 Feb 2024
We are disheartened to receive such a low rating. We would love to hear back from you to know what we missed to earn a 5 star rating.

6/10 Okay

Louise

Stayed 3 nights in Dec 2023

10/10 Excellent

SABINA

Liked: Cleanliness, property conditions & facilities
Clean well equipped suites with lots of room. Only downfall was I booked a suite with a queen bed will be looking to book a king next time.
Stayed 1 night in Dec 2023
Response from The Level Team on 14 Dec 2023
Hello Sabina, thank you for your review! In the future, you can always call in or leave a little request message and we can always try to accommodate any last minute changes, although it would be subject to availability.Thank you for staying with us and we hope to get the chance to welcome you back!

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Walkability fantastic. Grocery store right across the street and another one just a few blocks away. Lovely suite. Two balconies in our suite. Very well equipped. Great appliances. Clean & modern. Would stay again. Pretty outdoor common area with bbqs, pool and hot tub. Highly recommend.
Stayed 5 nights in Nov 2023
Response from Ravi J on 5 Dec 2023
Dear Alison,Thank you so much for taking the time to leave such a wonderful review. Will pass on your nice words to the staff, hope to welcome you back in the future!

10/10 Excellent

Louise

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room, very spacious, had everything we needed, close to walk to restaurants, bars, etc, grocery store right across the street, loved that it had balcony also
Stayed 5 nights in Nov 2023
Response from The Level Team on 9 Nov 2023
Thank you for taking the time to provide us with a review! Very glad to hear that you enjoyed your stay with us, hopefully we can welcome you back for your next visit!

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, room comfort
Feels like home!
I stayed two nights for work and absolutely loved it. It was a bit hard to find in the rain, but once I was in the lobby, I was welcomed by two friendly staff members. Every time I came and went, it was like I lived there and the staff were so nice and helpful. It was great to have a kitchen to make food rather than trek out in the rain to sit at a restaurant. I will definitely be staying again.
Stayed 2 nights in Oct 2023
Response from The Level Team on 25 Oct 2023
Thank you very much for taking the time to leave us a review! Very glad to hear that you enjoyed your stay with us, we hope to have the chance to welcome you back in the future!

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from The Level Team on 21 Oct 2023
Thank you very much for taking the time to leave us a review! Very glad to hear that you enjoyed your stay with us, we hope to have the chance to welcome you back in the future!

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about the property.
Stayed 2 nights in Oct 2023
Response from The Level Team on 21 Oct 2023
Thank you very much for taking the time to leave us a review! Very glad to hear that you enjoyed your stay with us, we hope to have the chance to welcome you back in the future!

8/10 Good

Mark

Stayed 1 night in Oct 2023
Response from The Level Team on 9 Nov 2023
Thank you for taking the time to leave a review, we hope to be able to welcome you back in the future!

10/10 Excellent

paxtyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing staff, amazing stay. Will stay here again.
Stayed 2 nights in Oct 2023
Response from The Level Team on 12 Oct 2023
Thank you for taking the time to leave such a nice review! We are glad to hear that you enjoyed your stay with us and we hope to welcome you back in the future.

10/10 Excellent

Norma, Delta

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Oct 2023
Response from The Level Team on 6 Oct 2023
Thank you for taking the time to provide us with a review! Always such a pleasure to host you, we will see you again soon!

10/10 Excellent

David

Liked: Cleanliness, room comfort
Great place in Yaletown
Very nice place with great amenities-rooftop pool, hot tub and deck with grills and lounge chairs. Nice layout with big tv's, big closets and comfy furniture. Kitchen and laundry in the unit. Super friendly staff all around - walkable to groceries, wine store and restaurants! It is not inexpensive but you get alot for your money. Would definitely stay here again!
Stayed 4 nights in Sep 2023
Response from The Level Team on 28 Sept 2023
Thank you very much for taking the time to leave such a kind and comprehensive review! We are thrilled to hear that you enjoyed your time with us and we hope to welcome you back for your next visit.

10/10 Excellent

Rory, Calgary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The Level Team on 28 Sept 2023
Thank you for providing a review! Happy to see that you enjoyed your stay, hope to welcome you back in the future.

8/10 Good

Ruby

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Sep 2023
Response from The Level Team on 17 Sept 2023
Thank you so much for taking the time to leave a review. Will pass on your nice words to the staff, hope to welcome you back in the future!

10/10 Excellent

Godwin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from The Level Team on 17 Sept 2023
Thank you for taking the time to leave us with a review! We are thrilled to hear that you enjoyed your stay, hope to welcome you back in the future.

10/10 Excellent

Guadalupe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was great! Will be back soon.
Stayed 1 night in Aug 2023
Response from The Level Team on 25 Aug 2023
Thank you very much for taking the time to leave us a review! We are glad to hear that you enjoyed your stay with us, we will look forward to welcoming you back in the future.

10/10 Excellent

Jannie

Liked: Cleanliness, room comfort
Great stay at home away from home
The apartment is great! I stayed one week and felt at home away from home. The staff was very helpful every time I needed help. There is a supermarket just a few steps from the hotel, which was great.
Stayed 6 nights in Jul 2023
Response from Sarah on 31 July 2023
Dear Jannie, Thank you so much for your kind words, I am delighted to hear you enjoyed your stay with us and I hope we get the chance to host you again soon!Warm regards,Sarah

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Level was AMAZING! It exceeded our expectations-We’ll definitely be back. A couple things to note: •The city noise was loud at times(but of course in the city that can be expected!) •In our 1br the only TV was in the LR, so just double check w/ mgmt if you absolutely must have a TV in the bedroom •The rooftop pool area was amazing, but unfortunately the pool was out of order for all but 1 day of our stay (the rooftop hot tub was still accessible) •The gym was fully equipped & very clean •2 great corner markets in walking distance-Nestor’s & Choices •Dog park & Emery Barnes Playground located at Davie & Seymour
Stayed 5 nights in Jul 2023
Response from Sarah on 12 July 2023
Dear Bianca, Thank you so much for your kind words, I am delighted to hear you enjoyed your stay with us and had the opportunity to explore our vibrant neighbourhood. I hope we get the chance to host you again soon!Warm regards,Sarah

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We just spend a girls weekend at Level Vancouver in June. The property was clean, quiet and comfortable. We had a one bedroom with sofa bed in the living rm for 3 ladies and it was awesome. The staff are excellent and responsive. The outdoor pool and hot tub area is clean and private. The pool was 85F and clean. Towels are provided for around the pool. There are 2 BBQs and they are clean and great to use. We could walk everywhere. Loads of great restaurants within a 10 min walk. There is a grocery store- Nester's, a Starbuck's and a liquor store within a 2 min walk. AC in our room was great too. The fridge is not a standard size but is also not a mini fridge, it was perfect for the 3 of us. Rm also has a freezer great for ice. The unit had a washer and dryer and iron, but we did not use any of those items. Coffee maker was a Keurig and there was a tea kettle. Beds and linens were great. Only suggestions we would make is another set of towels for the 3 of us would have been helpful and instructions on where to take the waste and recycling when the bins in the rm get full. Great place, good value. You won't be disappointed.
Stayed 4 nights in Jun 2023
Response from Ivan L on 28 June 2023
Thank you so much for taking the time to provide such a kind review! Very happy to hear that you enjoyed your stay with us. We pride ourselves as a home away from home for our guests. We hope to welcome you and your friends back for your future excursions!

10/10 Excellent

Frits

Liked: Cleanliness, room comfort
Excellent hotel, very clean, excellent beds, great staff very courteous
Stayed 4 nights in Jun 2023
Response from Ivan L on 24 June 2023
Thank you for taking the time to provide such a glowing review! We are very pleased to hear that you enjoyed your stay with us, we hope to welcome you back when you next visit Vancouver.

10/10 Excellent

Norma, Delta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Ivan L on 31 May 2023
Thank you for your kind review. Very glad to hear that you enjoyed your stay with us, we hope you had a good time at the concert! We hope to see you again when you next visit Vancouver.

4/10 Poor

Amanda

Travelled with family, Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
They charged us $30 for parking and gave us the bottom spot in an empty garage down four flights. They charged us $30 just to have our very well-behaved golden retriever in the room for a single night. “Proudly pet friendly” but don’t mention the extra fee when booking. The concierge clearly did not like dogs.
Stayed 1 night in Apr 2023
Response from Sarah on 27 Apr 2023
Hi Amanda, Thank you for taking the time to share your experience with us. We value all feedback from our guests. I am sorry you felt the notice for the parking and pet fee were not transparant prior to arriving on property. Both are noted on our listings as well as mentioned in your confirmation message sent at the time of booking. We also offered a complimentry pet fee during your stay, as a one time exception. As discussed during check out, sadly although our parkade may seem empty in the evenings, we share the space with our neighbouring office and therefore during working hours it is fully reserved. We hope to have the opportunity to welcome you back to improve upon your experience with us. Please feel free to reach out directly to book next time. Warm regards,Sarah

10/10 Excellent

Miles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from The Level Team on 21 May 2023
Thank you for leaving such a glowing review Miles. I hope to welcome you back to Level again soon!

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was really clean and spacious. Loved having a kitchen and dinning area. Lots dinning options within walking distance. We really enjoyed our stay.
Stayed 1 night in Mar 2023
Response from The Level Team on 28 Mar 2023
Thank you so much for your kind review! Very glad to hear that you enjoyed your stay with us. We hope to see you again the next time you are in town!

8/10 Good

Maryam, White City

Liked: Cleanliness, property conditions & facilities
Very nice and clean. The only thing is the outside area and pool have limited time. They are opened from 10 am and I wish it could be open from 6 am. We all need to have fresh air early and I swim in the morning at the start of my day and I have requested from guest service to accommodate that, they never get back to me..I was disappointed.
Stayed 3 nights in Mar 2023
Response from Sarah on 5 Apr 2023
Dear Maryam, Thank you so much for taking the time to leave such a lovely review on your stay with us. It was truly a delight to host you! Sadly, we are required to abide by the local bylaws and open our pool to ensure we do not disturb any neighboring properties during any anti-social hours. We are delighted that you enjoyed your time with us despite this and hope we can welcome you back to Level in the future. Warm regards,Sarah

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Sarah on 5 Apr 2023
Thank you for leaving such a glowing review Justin. I hope to welcome you back to Level again soon!

6/10 Okay

Barbara A

Liked: Cleanliness
Decent apartment well located.
The building is in a great location with easy walking to anything you might want or need. The hot tub and pool were great! Unfortunately the apartment had very poor lighting, the sofa sagged in toward the middle and was very uncomfortable to sit on. The European oven should come with basic instructions as it was very different from any appliances in Canada. Another small issue was not having a night table on both sides of the bed. There is definitely room to add a small shelf to a something. Overall, it was a nice apartment but needs a few things to make your stay more enjoyable.
Stayed 3 nights in Mar 2023
Response from Guest Services on 7 Mar 2023
Dear Barbara,We apologise for any inconveniences you encountered during your stay and we thank you for your feedback as it allows us to grow and improve.Warm Regards,

6/10 Okay

Ana

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room wasn't equivalent to what I saw in the pictures. We had a much smaller room, dark with horrible view.
Stayed 4 nights in Feb 2023
Response from Guest Services on 26 Feb 2023
Dear Ana,We apologise for any inconveniences you encountered due to the location of the room that mad eyou flet otherwise.Warm Regards,Guest Services.

10/10 Excellent

Jaimeclaire

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Just lovely all around. Highly recommended
Stayed 1 night in Feb 2023
Response from Guest Services on 13 Feb 2023
Thank you for your candid feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023
Response from Guest Services on 5 Feb 2023
Thank You for rating us!

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Disliked: Room comfort
it should not be considered as a hotel
only one elevator was working (frustrating to wait in line). only one receptionist (need at least 2 staff at check-in time of the day).
Stayed 1 night in Jan 2023
Response from Guest Services on 5 Feb 2023
Good afternoon Dear guest,We apologise for any inconveniences you encountered during your stay and we thank you for your feedback as it allows us to grow and improve.Warm Regards,Guest Services.

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and big. Just which pool was open longing than 10pm.
Stayed 1 night in Dec 2022
Response from Guest Services on 16 Dec 2022
Dear Jasmine,Thank you for taking the time to review your recent stay with us! We are glad you enjoyed your time here and hope to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness
Great experience
Great location! Easy in and out access. Walking distance to everything we need. Will definitely come back and stay again.
Stayed 1 night in Nov 2022
Response from Guest services level team. on 12 Nov 2022
I am glad to hear that you had a great time with us and will come back.Thank you for the review.

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful early check in great location
Stayed 1 night in Sep 2022
Response from Caoimhe on 12 Sept 2022
Hi Taylor,Thank you for taking the time to share your experience of your stay at Level. I am delighted our team could provide you with an early check in. We hope to welcome you back again soon!Kind regards,Caoimhe

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The property is centrally located and walking distance to Yaletown which has is known for it's entertainment and restaurant scene. With it's private lobby it is quiet and does not have the hustle and bustle of a typical hotel environment.
Stayed 3 nights in Jun 2022
Response from The Level Team on 4 July 2022
Thank you for taking the time to review your recent stay with us! We are glad you enjoyed your time here and hope to welcome you back in the future.

10/10 Excellent

Dany

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in town, grocery restaurants, liquor store just beside. Clean and pet friendly.
Stayed 2 nights in Jan 2022
Response from Sarah on 26 Jan 2022
Thank you for taking your time to review your recent stay with us! We are so glad you enjoyed your visit and we hope to welcome you back soon.