Standard Room, 2 Queen Beds, Accessible, Non Smoking | View from room
Check availability

Reviews of Travelodge by Wyndham Vancouver Airport

Travelodge by Wyndham Vancouver Airport
3071 St. Edwards Dr, Richmond, BC

Reviews

5.8
Rating 10 - Excellent. 253 out of 1671 reviews" "
Rating 8 - Good. 347 out of 1671 reviews" "
Rating 6 - Okay. 345 out of 1671 reviews" "
Rating 4 - Poor. 330 out of 1671 reviews" "
Rating 2 - Terrible. 396 out of 1671 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quite and safe and $$price affordable
Stayed 4 nights in May 2024

2/10 Terrible

Jenni-Anne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn’t match the pictures. Outdated but would be a great haunted hotel. The floating debree in the hot tub was something special. The socks and garbage from previous guest left in room under bed was an extra gift. Mold on windows lovely.
Stayed 3 nights in May 2024
Response from CC on 21 May 2024
Thank you for the feedback.

2/10 Terrible

Antonio, Nanaimo

Disliked: Cleanliness, staff & service, property conditions & facilities
property and facilities are very outdated
Stayed 1 night in May 2024
Response from CC on 21 May 2024
Thank you for the feedback.

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing good about the stay. Dirty, bugs, old and worn building, elevator, rooms look like they need a fresh everything including sanitizer. Marks and stains on the walls. The gym is a treadmill in what was probably an office. It didn’t even work when I stayed there. Breakfast is a juice box, apple and a nutrigrain bar in a paper bag you’ll need to ask for at the front desk. This building smells of smoke all over as they still allow smoking in some rooms. There is zero reason to stay here.
Stayed 1 night in May 2024
Response from CC on 21 May 2024
Thank you for the feedback.

8/10 Good

Alvaro

Business traveller, Travelled with partner
No information at hand for the WiFi connection or the hotel info in the TV regarding the hours for the pool and/or gym, scheduled and towels
Stayed 2 nights in May 2024
Response from SS on 20 May 2024
Thanks for the kind review, but upon check in we do provide the WIFI information with the rooms keys please.For the hours of pool it is on the pool door and if ask we are willing to help with all the information.Thanks for staying with us and have a great days ahead.

6/10 Okay

jun

Disliked: Staff & service
smells bad in the room
Stayed 1 night in May 2024
Response from CC on 21 May 2024
Thank you for the feedback.

6/10 Okay

Kashif

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Room amenities appeared old, washroom sink was slow to drain, and the bed set was outdated. Will not stay here again.
Stayed 1 night in May 2024
Response from c.a on 20 May 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced. We will inform the supervisors on this area for further improvement.

2/10 Terrible

Roman

Stayed 1 night in May 2024
Response from CC on 19 May 2024
Thank you for the rating.

10/10 Excellent

Luke

Liked: Staff & service, property conditions & facilities
Easy early check in.
Stayed 1 night in May 2024
Response from CC on 21 May 2024
Thank you for the feedback.

8/10 Good

Karl

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was ok place it was painful slow to wait for a breakfast bag one morning
Stayed 2 nights in May 2024
Response from CC on 19 May 2024
Thank you for the feed back.

6/10 Okay

Gregory

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC on 19 May 2024
Thank you for the rating.

2/10 Terrible

Patrick

Disliked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work , hair in bathtub , filthy windows
Stayed 1 night in May 2024
Response from c.a on 20 May 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced. We will inform the supervisors on this area for further improvement.

8/10 Good

linda M

Liked: Cleanliness, staff & service, property conditions & facilities
was okay just busy area outside with 2 hotels close and restaurant
Stayed 2 nights in May 2024
Response from CC on 20 May 2024
Thank you for the rating.

8/10 Good

linda M

Liked: Cleanliness, staff & service, property conditions & facilities
all was good
Stayed 1 night in May 2024
Response from CC on 19 May 2024
Thank you for the feed back.

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from CC on 19 May 2024
Thank you for the rating.

2/10 Terrible

Adil

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Rooms to stay at
Stayed 1 night in May 2024
Response from CC on 19 May 2024
Thank you for the feed back.

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great . Clean and close to other places to eat and shop . Don’t go off of the other reviews . The room as clean
Stayed 1 night in May 2024
Response from CC on 19 May 2024
Thank you for the feed back.

8/10 Good

Jay, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty basic hotel, starting to show its age. Convenient place to sleep and shower.
Stayed 3 nights in May 2024
Response from CC on 19 May 2024
Thank you for the feed back.

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bugs in the sink, rusted around sink and bathtub. Walls super thin making the hotel noisy. Needs a major reno. Not Vancouver standard.
Stayed 1 night in May 2024
Response from c.a on 14 May 2024
We are sorry you were unhappy. We will inform the supervisors on this area for further improvement.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from CC on 19 May 2024
Thank you for the rating.

4/10 Poor

Siovey, Edmonton

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Time for upgrades but staffs are great.
Stayed 3 nights in May 2024
Response from CC on 13 May 2024
Thank you for the feedback.

6/10 Okay

Raymond

Liked: Staff & service
Definitely showing it's age, needs some TLC, nothing really specific, but 'normal wear and tear' is obvious. No onsite food, but restaurants and fast food nearby.
Stayed 4 nights in May 2024
Response from CC on 13 May 2024
Thank you for the feedback.

6/10 Okay

Roland

Travelled with family
Disliked: Amenities
Room smells of smoke
Stayed 1 night in May 2024
Response from CC on 13 May 2024
Thank you for the feedback.

2/10 Terrible

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is dated and dirty. It also has no airport shuttle despite advertising it does. We requested a nonsmoking room and had to change rooms three times because the rooms were so smoky. The front desk staff were very accommodating and the poor rating is no reflection of customer service.
Stayed 1 night in May 2024
Response from CC on 13 May 2024
Thank you for the feedback.

6/10 Okay

Shauna

Disliked: Amenities, property conditions & facilities
The hotel was fine for the night. Bed was comfortable but I'd describe the hotel as dumpy. Staff was friendly but the check in process was slow.
Stayed 1 night in May 2024
Response from CC on 13 May 2024
Thank you for the feedback.

6/10 Okay

Brad, Lethbridge

Liked: Cleanliness, amenities
Sad being a non smoker and I had to stay on the 5th floor because it was cheaper, as a late check in from Puerta Vallarta and a very early check out i felt robbed for what i had to pay for the room for about 6 hours. Front desk employee said non smoking is more expensive! 20.00 or 30.00 more but showed no interest in offering a different room seemed inconvenient! More of a bother
Stayed 1 night in May 2024
Response from CC on 12 May 2024
Thank you for the feedback.

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire Hotel smelled bad we walked into our room to find the window on the 7th Floor wide open no screen I went over to the curtains pulled the back to close the window to find dirty socks and belongings from the last guests filthy under the bed there is no way those beds were freshly made the sheets and pillowcases wrinkled and it looked like they were simply smoothed out from the last guest. If it wasn't so late at night and we didn't have our grandchildren with us we would have left but we were too exhausted from travel there was silverfish in the bathroom the TV didn't work properly the vending machines were empty. There was no shuttle even though it's advertised on some sites that was fine we took a cab we woke up extremely in the early in the morning and got out of there. We are absolutely shocked that this is a Wyndham Hotel usually they're good this is disgusting and I really don't think they care the curtains were stained the walls were dirty the wallpaper was ripped the lampshade was ripped I'm pretty sure if we leaned up against the wall in the bathroom we would have stuck there. Don't waste your money don't waste your time it's horrible
Stayed 1 night in May 2024
Response from CC on 12 May 2024
Thank you for the feedback.

6/10 Okay

Greg

Liked: Staff & service
Stayed 2 nights in May 2024
Response from CC on 13 May 2024
Thank you for the rating.

2/10 Terrible

Lynn

Disliked: Cleanliness, property conditions & facilities
The rooms were in horrible condition, the carpets were very dirty and dust bunnies and dirt were piled up over whole carpet. Couldn’t get the plug to stay in the tub to have a bath, room smelled horrible of smoke. I couldn’t take my shoes off in the room for fear of the grime. Two light bulbs were missing and a very dark room. Also the window over the screen was falling off and I couldn’t get it back on. For that I spent 210.00 of my hard earned money. Shame on you!
Stayed 1 night in May 2024
Response from c.a on 12 May 2024
We are sorry you were unhappy. We will inform the supervisors on this area for further improvement.

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty, room smelled horribly of cigarettes and it was a non smoking room. Wouldnt move us. Pool heater was broken so water was ice cold. Carpet in room was filthy, bedding smelled like animals and smoke.
Stayed 1 night in May 2024
Response from CC on 12 May 2024
Thank you for the feedback.

10/10 Excellent

mark

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Run down outside and inside
Stayed 1 night in May 2024
Response from c.a on 12 May 2024
Thank you for the feedback.

6/10 Okay

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel had canceled their airport shuttle a year before but it had not reflected the change on website directly. Also changed breakfast to a grab&go bag...too full of sugar items. Staff was friendly, but TV signal kept going off and on during our one night stay....frustrating.
Stayed 1 night in May 2024
Response from CC on 10 May 2024
Thank you for the feedback.

2/10 Terrible

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Smoking rooms should be advertised better. Like, full caps on the site. That was a health hazard and that entire floor should be burned and saged. Also had a huge spider in my shower and hair on the floor. Also, a boom box from the early 2000’s? What a strange place. Lesson learned. Never again. Sandman is the better option.
Stayed 1 night in May 2024
Response from CC on 10 May 2024
Thank you for the feedback.

10/10 Excellent

Lawrence

Liked: Cleanliness
Stayed 1 night in May 2024
Response from c.a on 12 May 2024
Thank you for the rating.

2/10 Terrible

Winnie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No shuttle bus sevice, property very old and no maintenance. The key card is not work properly. Noisy, can hear people walking and talking at the hallway.
Stayed 1 night in May 2024
Response from CC on 10 May 2024
Thank you for the feedback.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from c.a on 8 May 2024
Thank you for the rating.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from CC on 10 May 2024
Thank you for the rating.

2/10 Terrible

Kandice

Travelled with family
Liked: Cleanliness, property conditions & facilities
The air port is clean and organized
Stayed 1 night in May 2024
Response from CC on 10 May 2024
Thank you for the feedback.

2/10 Terrible

Dennis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outrageous price The worst hotel stay ive ever had. Silverfish in bathroom Hallways smelled horrible. No shuttles to airport at an airport hotel Dirty and rundown. So many better options near by.
Stayed 1 night in May 2024
Response from CC on 10 May 2024
Thank you for the feedback.

6/10 Okay

Fred

Travelled with group
Liked: Cleanliness, property conditions & facilities
After booking with credit card they still ask a 100 dollar that they will give back after they inspected the room . If you don't have a creditcard they charge you for 200 dollar or even 300 dollar . Breakfirst is hardly wurth to give that name . Room and location is ok but checking in is a big surprise this way .
Stayed 1 night in May 2024
Response from CC on 10 May 2024
Thank you for the feedback.

10/10 Excellent

Brisnel

Stayed 2 nights in May 2024
Response from c.a on 8 May 2024
Thank you for the rating.

8/10 Good

Princess

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from c.a on 8 May 2024
Thank you for the rating.

10/10 Excellent

Darren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great property
Stayed 1 night in May 2024
Response from c.a on 8 May 2024
Thank you for the rating.

6/10 Okay

Shane

Liked: Cleanliness
Stayed 1 night in May 2024
Response from CC on 10 May 2024
Thank you for the rating.

2/10 Terrible

Mark

Disliked: Property conditions & facilities
I had reserved an early check-in. The staff accommodated me. But the room was not ready when I came up to it. The main floor entering our room smells like urine. it seems like there ihas been nothing new in the room since 1970. Although we are paying a premium price, it is possibly the worst hotel room I’ve ever stayed in. The air-conditioning system has an awful lot to be desired, and the walls were dirty. I do not recommend staying here ever again.
Stayed 1 night in May 2024
Response from CC on 6 May 2024
Thank you for the feed back.

2/10 Terrible

Kavi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super smelly that i had to use own freshner it stinks
Stayed 4 nights in Apr 2024
Response from CC on 6 May 2024
Thank you for the feed back.

2/10 Terrible

dylan

Disliked: Property conditions & facilities
Pretty run down
Stayed 1 night in May 2024
Response from CC on 6 May 2024
Thank you for the feed back.

6/10 Okay

JOHN

Yes
Stayed 8 nights in Apr 2024
Response from CC on 6 May 2024
Thank you for the feed back.

10/10 Excellent

Douglas, Pemberton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean close to airport Friendly staff
Stayed 1 night in May 2024
Response from CC on 3 May 2024
Thank you for the rating.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from c.a on 4 May 2024
Thank you for the rating.