Dear John, our positive feedback means a lot to us! We're delighted that you enjoyed your stay, and we will inform our Engineering Team to check on the doors. Looking forward to providing you with another memorable experience in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Frank, Thank you for your glowing review regarding our breakfast! We're thrilled that you had a great experience during your time here. We'll continue to strive for excellence and hope to see you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Jessica, Thank you so much for taking the time to leave us a review! We are thrilled to hear you had a wonderful stay at our property. We look forward to welcoming you again soon. Kind Regards, Mackenzie, Front Office Manager

Dear Donna, Thank you for your wonderful feedback. We are so lucky to be situated in the heart of coal harbour facing the water. We look forward to welcoming you back to Pinnacle one day soon. Kind regards, Mackenzie, Front Office Manager

Dear Bryan, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. We look forward to welcoming you again soon. Kind Regards, Mackenzie, Front Office Manager

Dear David, Thank you so much for taking the time to post a review. We are so happy to hear that you enjoyed your stay with us, and that our friendly staff were particular highlights. We look forward to welcoming you again soon.Kind Regards, Mackenzie, Front Office Manager

Dear Patricia, Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!Kind Regards, Mackenzie, Front Office Manager

Dear Laverne, Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Kind Regards, Mackenzie, Front Office Manager

Dear Janet, Thank you so much for taking the time to rate us. We hope to have you back with us soon!Kind Regards, Mackenzie, Front Office Manager

Dear Shelagh, Thank you so much for providing your feedback. I will ensure pass this on to our restaurant manager so we can investigate further. We hope to welcome you back soon!Kind Regards, Mackenzie, Front Office Manager

Dear Jessica, Thank you for choosing to return to Pinnacle Harbourfront! We appreciate your review and are thrilled to hear you had a wonderful stay. We cant wait to welcome you back again soon!Kind Regards, Mackenzie, Front Office Manager

Dear Kaye, I am sorry to hear the disappointing experience you had with Expedia. I hope they are able to resolve your issue for you. We thank you for choosing Pinnacle Hotels. Kind Regards, Mackenzie, Front Office Manager

Dear Octavio, Thank you for taking the time to leave us a review. We are sorry to hear your stay didn't match your expectations. Your feedback helps us to improve each and everyday, so thank you for providing such honest feedback. I hope you can give us another chance to welcome you back with exceptional customer service and product.Kind Regards, Mackenzie, Front Office Manager

Dear Lynn, Thank you for taking the time to leave us positive feedback! We are thrilled to hear you enjoyed your stay with us. Thank you for choosing Pinnacle Hotels and we look forward to welcoming you again soonKind Regards, Mackenzie, Front Office Manager

Dear Rachel, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I appreciate your comments about our property being disorganized. I will ensure each of our staff members will be reminded about our benefits to ensure they provide the correct and most accurate information to our guests. Thank you again for choosing Pinnacle Hotels. I hope you can give us another chance to visit our property.Kind Regards, Mackenzie, Front Office Manager

Dear Beryl, Thank you for taking the time to write us a review! We thank you for choosing to stay with Pinnacle Hotels.Kind Regards, Mackenzie, Front Office Manager

Dear Richard, We appreciate you taking the time to share your experience. It's wonderful to know that you had a pleasant stay with us. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Carol, Thank you for your wonderful feedback! We are thrilled to hear positive comments about our staff and hotel! We look forward to welcoming you back to Pinnacle Hotels one day soon!Kind Regards, Mackenzie, Front Office Manager

Dear Marie, Your positive feedback means a lot to us! We're delighted that you enjoyed your stay, and we look forward to providing you with another memorable experience in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Ana, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Guest, We appreciate you taking the time to share your experience. It's wonderful to know that you had a pleasant stay with us. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Mitchell, We're thrilled to learn that you enjoyed our location! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Brian, We're thrilled to learn that you've enjoyed our harbourview rooms! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Kelly, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Cynthia, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Jessie, Thank you for sharing your positive experience! We're thrilled that we could contribute to making your stay enjoyable. We can't wait to have the pleasure of serving you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Dalina, Thank you for taking the time to leave us a wonderful review! We appreciate your feedback and look forward to welcoming you back one day soon!Kind Regards, Mackenzie, Front Office Manager

Dear Valija, Thank you for your 5 out of 5 review! We appreciate your feedback and look forward to welcoming you back when your in Vancouver!Kind Regards, Mackenzie, Front Office Manager

Dear Kimberley, Our sincere apologies for the inconvenience caused by the fire alarm. Our guest safety is our top priority and we try our best to execute this in an emergency. We look forward to welcoming you back one day soon. Kind Regards, Mackenzie, Front Office Manager

Dear Tammy - Lee,We appreciate you taking the time to leave us a review. We apologize for the confusion coming from the airport. The usual way to get to and from the airport via public transit is very simple and definitely worry free. Please reach out to us anytime by phone in the future. We would be happy to assist with things such as directions. We look forward to seeing you next time.Sincerely,Nick Burrows - Night Manager

Dear Linley,Thank you so much for staying with us and for leaving this perfect 5 out of 5 review. We hope you are back in Vancouver soon. See you then.Sincerely,Nick Burrows - Night Manager

Dear Neil,Thank you for choosing the Pinnacle while you were in Vancouver. It was a pleasure hosting you. Hopefully you will allow us the good fortune to do so again during your next trip. Until then, take care. Sincerely,Nick Burrows - Night Manager

Dear Daniel,We appreciate you complimenting our staff. I will be passing on your kind words directly to Homie. We will see you next time.Sincerely,Nick Burrows - Night Manager

Dear Juan,Thank you very much for staying with us. We sincerely apologize for not providing the experience you deserve. Please reach out anytime to provide us additional feedback. This way we can learn how to make your next stay better than ever.Sincerely,Nick Burrows - Night Manager

Dear Loretta, Our sincere apology for the inconvenience caused by the fire alarm. Having a full hotel with over 400 rooms occupied we did our absolute best to try and communicate with all of the guests during this emergency. We thank you for your understanding. Hope to welcome you back soon.Kind Regards, Mackenzie, Front Office Manager

Dear Catherine, Thank you so much for taking the time to leave us a review! Any feedback you may have for us please don't hesitate to reach out. Kind Regards, Mackenzie, Front Office Manager

Dear Gregory, Thank you for taking the time to leave us a review. We are thrilled to hear wonderful feedback about our lovely staff. We look forward to welcoming you again soon!Kind Regards, Mackenzie, Front Office Manager

Dear Clark,Thank you for being with us during your time in Vancouver. We appreciate you complimenting our views. We look forward to seeing you again soon.Sincerely,Nick Burrows - Night Manager

Dear Michelle, Your positive feedback means a lot to us! We're delighted that you enjoyed your stay, especially our buffet breakfast, and we look forward to providing you with another memorable experience in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Neil, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Lisa, We appreciate you taking the time to share your experience. It's wonderful to know that you had a pleasant stay with us. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Amanda, Thank you for your glowing review! We're thrilled that you had a great experience during your time here. We'll continue to strive for excellence and hope to see you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Jocelyn, Thank you for your 5 star review! We are thrilled to hear you enjoyed our view and our beds. We hope to welcome you back one day soon. Kind regards, Mackenzie, Front Office Manager

Dear Tom, Thank you for your feedback! We are thrilled to hear you enjoyed our hotel. We hope to welcome you back one day soon. Kind Regards, Mackenzie, Front Office Manager