Pet Friendly Hotels & Resorts in Van Nuys from AU$185

"My pillow covers all had stains. There was a spill housekeeping never mopped up from before we checked into our room. There was a chocolate stain on my bed spreads. And had a nasty hair all over it. Shower floor was sticky hair all over. "

"Excellent!!"

"Very nice hotel but drinks were super high and we barely got any. Also at check in guest services never mentioned the restaurant or bar. Also parking is overly high as well but very nice hotel."

"Friendly attentive staff. Check on smooth, valet service quick. Good location."

"Amazing "

"Restaurant terrific. Pool pretty good. Decor of lobby and rooms horrific- 'garbage' motif exhausted in an uncomfortable way. I don't care to be surrounded by bullet scathed concrete walls as I sleep. "

"What a great property. More than enough staff and they were all smiling. The view from the one bedroom included the Hollywood sign. My kiddo spent all morning watch a TV show being filmed below our room. I posted some of my favorite pictures online. Thanks again Westin 💕💕💕"

"Clean"

"I had an extremely disappointing experience at this hotel. I was charged in advance for 4 days of parking and paid $172 for parking, however only on the first day there was a parking spot available. On the other days, the parking was full because the hotel overbooked the parking spaces. In other words, they charged for a service they were not able to provide. When I went to the front desk to resolve the situation, the service was poor and not helpful. Nobody seemed interested in actually solving the problem or offering a fair solution. It was a very frustrating and disorganized experience. On top of that, they charged me a $100 deposit at check in and after check out they returned only $68 without any explanation. I left the room in perfect condition, I barely used the room, basically only to sleep at night, I didn’t use the minibar and there was no damage at all. Even so, they simply kept part of my money with no transparency. Overall, the hotel showed lack of organization, lack of transparency with charges, and very poor customer service. I do not recommend this hotel and I definitely would not stay here again."