Holiday Homes in Val-Thorens

"Mountain View and ski in ski out was wonderful. Rooms were very comfy and spacious. Loved the Igloo cold room and dry sauna. An out door and bigger hot tub would fit this hotel vibe much better. Restaurants were quiet and food good but the wine list needed to be revised… the French wine selection was limited… always upselling because the desired wines weren’t available which was very disappointing and irritating…. Change the menu if the wines aren’t available. Overall - the people working at the hotel were wonderful as were the rooms. Breakfast was amazing ❣️Loved the heated locker rooms. Overall a very positive pleasant experience and atmosphere. "

"Very ski in ski out with access the some of the best areas of the mountain"

"The staff was amazing and very welcoming. Great location."

"Overpriced our room was very small with a small bathroom Food was trying too hard and rather under par No tea and coffee with dinner over priced drinks Restaurant staff at dinner uninterested if you don’t order the overpriced wine and drinks "

"Amazing stay will be back next year. My only downside was the residence pool is not heated and they make you upgrade to use the hotel pool. They should just merge the two spas."

"Excellent apartment, host is lovely. Will definitely be returning! Highly recommend"

"We chose this apartment as previous stays in Val Thorens were higher up in the town, which made travelling to ski school with our children difficult in the past, so this apartment was ideal for us to get the children to school on time and with ease. However, we experienced a day in which 4 members of our family missed and were late to ski school as the building failed to open the ski room by 08:00am. The ski rooms should be locked 20:00-08:00, however by 08:45, the room was not opened. We tried to find staff to help us with this so we could make the 09:00 lessons and school but the room wasn’t opened until 09:20 and the lessons were not refundable. I contacted the host about this, and we did not get a reply for 2 days and the reply did not offer any advice or points of contacts, just that the room ‘should be unlocked on time’.The apartment itself was nice, it fitted 12 guests and we appreciated the large dining space were we could all eat as a family, as this is something we have not always had in other apartments, however the apartment was not clean at all. There were layers of dust (pictured below), there were cobwebs in the bathrooms, the sofa cushions were covered in stains, windows were not cleaned and 2 of the appliances (espresso machine and milk machine) did not work.We also experienced 4 x power cuts in one evening, I contacted the host about this and we did not get a reply for 2 days. "

"This property from the start to end with staff interaction and hospitality were unprofessional and unwilling to be courteous. The property was poorly lit, dirty, and multiple things were broken. This included a door that could not lock, broken toilet lid, terrible smell in the apartment and soiled linens. "

"Amazing hotel and well worth the money in my opinion. Came in early December, so it wasn’t too crowded for the busy season yet. Excellent service and facility. Book it!"