Vacation Village Hotels, Clermont

"The hotel was clean, the staff helpful."

"👍 perfect minus no coffee maker in the room. "

"Very well kept place plus the breakfast was very good . Plus the price of the hotel is generous"

"Excellent "

"Quiet and clean. Loved the walkable restaurants."

"Good value. Large room. The staff were great. A bit old but clean. Location was convenient. Not upscale or fancy but served our needs well."

"Thr pool was great"

"We stay every year at dockside. They have always honored room requests. Staff is friendly. Easy access to the parks via buses. We love their pools. Clean and equipped with toys for the kiddos"

"Eddy was completely unprofessional. He was very rude and would not let me provide information that would have helped resolve the situation, even after standing there for 10 minutes while he talked to co-workers in the corner. He kept holding up his hand and saying we'll be with you in a minute. One of the piece of information I was trying to provide was that it sounded like they were looking at my listing from the weekend before which was one bedroom, but this visit I had booked a two bedroom. Brittany came to our rescue and tried to smooth things over but we still ended up with the wrong room. We did not get the sectional couch shown in the hotels listing and verbally confirmed to me by Brittany that are in the deluxe two room suites. She gave us a small gift basket with lotions, etc. The hot tub and pool are wonderful. I wish I had gotten the rooms that I paid for, but even though they are dated, they are spacious and the rooms with the jetted tubs were quite enjoyable. Even the balconies were large."