Urbanización Hacienda las Chapas Hotels, Marbella

"Overall the property is well maintained and quite beautiful with lush landscaping. Our unit was spacious, but could have benefited from some detailed cleaning as our range hood was covered in a layer of dust which I wiped down. Our hot tub could have been warmer on the cool nights but it was a nice amenity. The worst part of our unit was the very hard bed mattresses and cheap synthetic pillows. A mattress pad and feather pillows would make it so much more comfortable and luxurious. Our family rented multiple units and every one had a negative comment about their mattress. We had no issue with the location as it gave us many options for day trips. "

"Nice and cozy place. Delicious food. Very friendly staff."

"The hotel room was spacious but basic. Everything was very automated eg check in- very little human interaction- you needed to scan QR codes to even get the tv working or find out anything about the hotels facilities. Buffet breakfast has a lot of variety but the quality of many of the food offerings was poor a lot of the hot food was only just warm. Overall not a bad hotel and value for money overall not bad. But not good either. I think there are catering to a specific type of customer so definitely not everyone’s cup of tea. The pictures online create an image of luxury but that’s not the reality. The hotel was in quite a down market area of the city"

"The hotels beautiful, clean and staff are friendly. Don't worry about the road next to the hotel as rooms are all at back and no noise at all. Gym was very good as well. We will return. Only negative is that the service at the pool bar could be slow at times with food and drink orders when seated at tables."

"Beach view as advertised For a Premium rental, we would have expected something a bit more premium. Basic accommodation, bed rather hard"

"Excellent location, amazing shower, king bed was great, loved the balcony, “cafeteria” restaurant served very good food and was super convenient. We’d gladly come back. "

"Lovely place with a relaxed atmosphere and friendly staff."

"Ideally located opposite the beach and marina, with supermarkets, shops and bars all within easy walking distance. We booked half board and, despite arriving after 10pm, were pleasantly surprised to find lovely plated salads and cheese boards waiting for us in the restaurant. The staff throughout the hotel were friendly, welcoming and engaging. There was entertainment in the bar each evening which seemed popular, although it wasn’t really our thing. Drinks in the bar were also very reasonably priced. The food was good overall with plenty of choice at meal times. The pool area is on the smaller side, but we never struggled to get sunbeds. Pool bar food was also good, with a varied menu and attentive service. We stayed in a Triple Deluxe Sea View room for three adults and it felt surprisingly spacious, with a good-sized balcony and large bathroom — although the sliding bathroom door was definitely more style over substance and slightly annoying! As we had an evening flight home, we were able to pay for a late check-out until 6pm, which was really helpful. The hotel also allowed us to store our luggage for an extra hour before we left for the airport. Overall, we had a really enjoyable stay. Great location, friendly staff and good value for money. We would definitely recommend the hotel and would happily return."

"Excellent location and facilities - staff were friendly , and all was smooth - a very nice stay"