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"Staff were terrific, helped us with all our needs"

"The staff were so welcoming and it was a comfortable environment to stay at. "

"The staff was amazing and the food was delicious. Convenient location near ski run."

"This hotel is a giant log house, situated in a beautiful street of similar buildings. Nothing beats waking up to fresh snow falling outside your window (massive glass windows) and sipping on a hot cup of tea. The room was very cosy and comfortable! I had the best sleeps here. After a hard day of snow boarding, coming back to just sit in front of the fire, watch the snow fall, have a bath or have drinks with friends in the common area was absolutely amazing!! Wish I never had to leave! 10/10!!!! "

"Lovely, great location, friendly staff"

"A beautiful tucked away spot in Hakuba! The surrounding forest was nice to get away from the hustle and bustle of the main resorts. About 15min walk to Goryu or they can take you in the shuttle. The staff went above and beyond to make us feel welcomed and accommodated for, also a lovely spot focusing around keeping your dogs happy and taken care of. Spacious cabin feel and a decent restaurant with some nice options :) I would recommend this to anyone visiting in the winter or summer"

"The hotel is not the most convenient to Hakuba town, but it is quite and there is a shuttle to two ski resorts (limited to three times a day, each way). The breakfast is a great way to start the day and the onsen is a nice place to relax after a day of skiing. The rooms are vintage charm, but the staff are so very friendly."