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"Everything is perfect!"

"The room was spacious and clean, and the bed was very comfortable. The buffet breakfast is delicious and has a wonderful view of the train station and the area surrounding it. It isn't located near the major tourist spots, but it is right next to a bus and tram station that can get you there in a reasonable amount of time at a reasonable rate."

"ほぼ完璧です。ロケーションは駅から出てすぐだし、お部屋は広々していて必要なものは揃っています。2人分のスーツケースが余裕で置けるスペースがあるし、タオルは大判のしっかりしたもの｡シャンプー類はクラブツリー＆イヴリン｡洗面台も大きくて物でごちゃごちゃしません。浴室トイレ洗面台はパーティションで開閉出来るのでプライバシーもバッチリ｡ベッドの寝心地も文句なし｡リクエストがない限り毎日清掃してくれます｡ドアを開けた瞬間、わあ〜と声が出る素敵な部屋です。スタッフの対応も良いです。氷が欲しかったので、どこの階にあるのか電話で訊いたら、部屋まで届けてくれました(2回も！)。惜しむらくはコインランドリーがないので連泊だと不便かなというぐらい｡快適な滞在でした。"

"Amazinh service from start to finish. 素晴らしかった！"

"Great location convenient to trains, spacious room (by Japanese standards). Overall really nice, recommend."

"Clean and comfortable room. Great location for public transport. Friendly and approachable staff. "

"Very nice"

"The Unzen ration is very Sulphur based - don’t smells very bad ! This hotel has amazing gardens but the food is very bad for an expensive Onsen ! We are on a 10 day Onsen trip and this is the worst food we have eaten - go somewhere else "

"This hotel has rooms bigger than most typical Japanese hotels. The bed is comfortable, spacious bathroom and small kitchenette. There was car parking available and facilities are clean all around. It’s within walking distance of the hells juku and convenience stores and restaurants too. The only problem is the onsen was nonoperational when we stayed."