University of Hawaii at Hilo Tours and Activities

The room smelled like mold. The soap dispenser was broken in one of the bathrooms. The living room furniture was worn and dirty. The bedroom curtains were broken and did not close all the way. We needed to makeshift a solution do that people passing by outside could not see into the bedroom. Other than that, the view of the ocean was great. The property is near eateries, coffee, and restaurants. We will not stay here again.

The cleaners had the condo immaculate. All appliances, counters, floors, bathrooms, etc were spotless. Sofa and chairs looked new… no stains or wear. The staff at check-in were very helpful! They had great suggestions for beaches and sea turtle viewing. Staff were non-intrusive, yet always available for questions as they worked to maintain the property. Pools and hot tubs were well maintained, warm, and appealed to multigenerational vacationers. I hope to return in the future!

The resort was nice. The ocean front condo had a great view. There isn’t really much to do 9n “the resort”except swim. There were two pools. There is a small grab and go for food at the family pool but they are closed Tuesdays and Wednesdays and only open 8a-12p. When we asked about a good place to eat dinner we were handed a pamphlet which listed the poolside cafe that was closed that day and offered no suggestions. Although the staff was friendly, they offered no information on a plan for the hurricane and just said we aren’t being told to do anything yet. They handed out a paper that just listed hurricane categories.