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Reviews of Sarin Ubud Suites by Pramana Villas

3.5 out of 5
Sarin Ubud Suites by Pramana Villas
Jalan Monkey Forest, Ubud City-Centre, Ubud, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Staff & service
Stayed 7 nights in Oct 2023

10/10 Excellent

Seunghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very kind and welcoming. The room was very clean and well serviced. The only issue is there were some bugs around early evening but I think this is common around that area. Over I'm very happy with my stay and the value.
Stayed 6 nights in Dec 2023

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and is a great location.
Stayed 7 nights in Nov 2023

6/10 Okay

Claudia

Travelled with group
Toilet it wasn't clean and it didn't provide soap. The sheet had stains and bed was poor quality. Staff friendly Pool area so nice
Stayed 2 nights in Nov 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place Nice and quiet area off main road. Right opposite monkey forrest. Beautiful little place .
Stayed 4 nights in Sep 2023

10/10 Excellent

Niamh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a great location, quiet and relaxing area. Pool and garden area were beautiful
Stayed 4 nights in Jun 2023

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fantastic accommodation in the heart of Ubud and located right across the entrance of Monkey Forest. Sunset view in the room is beautiful. Only one thing which is the toilet drainage system as water tends to overflood and leads to the room after showering
Stayed 2 nights in Mar 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so beautiful. Feels like you’re one with nature, can make it a little hard to sleep but it’s a very cool experience. Super quiet and peaceful. Perfect location
Stayed 3 nights in Feb 2023

4/10 Poor

Ella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed two nights in the family room. The bed sheets were dirty with blood stains and other unknown stains, the floor was dirty, there were cobwebs everywhere and the bathroom shower had mould all around it. The staff were nice and the property grounds are nice and convenient location but we wouldn’t sacrifice cleanliness for that to stay again.
Stayed 2 nights in Aug 2022

8/10 Good

Jim, Sabastopol

Liked: Cleanliness, staff & service, property conditions & facilities
Location ,charm, quiet, lots of room, view , bathroom is outside. Not too good when it is raining.
Stayed 1 night in Jan 2020

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, relaxing and rooms are very large. Staff are friendly !
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location for shopping and restaurants and wonderful to be opposite the monkey forrest.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2019
Response from Meri on 26 Mar 2019
Dear Coral, Thank you for staying with us and it was our pleasure to having you stayed in our home. We do apologize for inconvenience during your stay and we are excited to welcoming you back in our home. Thank you

10/10 Excellent

Seth d coty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff!
I loved this hotel, very friendly, beautiful property and great price!!
Stayed 3 nights in Jan 2019
Response from Meri on 26 Feb 2019
Dear Seth, Thank you for taking your time to write a review for our property. We are happy to hear that you loved the hotel, and our friendly staff. It was our pleasure to having you stayed with us. We do apologize for inconvenience during your stay and we look forward to welcoming you back in the future. Thank you

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very Nice spacious rooms, right at the entrance of Monkey forest and in walking distance of all the good restaurants and populated bars. Although you're in the middle of downtown, the resort feels very quiet and peaceful. Very well priced as well.
Stayed 1 night in Dec 2018
Response from Meri on 26 Feb 2019
Dear Marvin, Thank you very much for taking your time to write a review and sharing your experience about your stay. From our location right at the entrance of monkey forest is easier to find restaurants and bars. We do apologize for inconvenience during your stay and looking forward to welcoming you back in our home. Thank you

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I should be a shareholder by now
This repeat customer has stayed there soo many times this year that they know just to put me in the top floor room. Great location. Small, quiet other than the monkeys that like to try and steal my shampoo hahaha
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome little place , very relaxing with convenient location. Highly recommend
Stayed 1 night in Nov 2018
Response from Intan on 4 Dec 2018
Dear Anonymous, Thank you for staying with us, we hope you enjoy your stay with us and we do apologise if there was any inconvenience happened during your stay. Hope we can welcome you again.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central location, great to see the monkeys too! They joined us at the pool in the afternoon. Staff very helpful and booked our trips for us. 10% discount on the restaurant outside was a nice touch too.
Stayed 2 nights in Sep 2018
Response from Yuli on 22 Oct 2018
Dear Megan, Thank you for taking time to write a review for our property Hope you had convenience stay with us We do apologize if there was any inconvenience caused Looking forward to welcoming you back at our property Thank you Best Regard, Yuli Reservation

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
I had a great stay at the Sarin Ubud Hotel. It’s right across the street from the monkey forest and very close to the local shops. I had no problem getting airport service arranged through them to get me from Depensar to Ubud. I didn’t have breakfast there, but it is offered. The sheets smelled and looked clean and overall I would recommend the hotel. One thing to note is that there wasn’t a blow dryer in the room which wasn’t a problem for me.
Stayed 5 nights in Aug 2018
Response from Anis on 23 Aug 2018
Thank you for staying with us, I hope you enjoyed your stay with us and I do apologise if there was any inconvenience happened during your stay with us. Hope we can welcome you again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent hotel in the heart of Ubud. Very clean and comfortable, friendly staff and wonderful pool / garden area. Convenient location literally opposite Ubud Monkey Forest. Great value for money too. Highly recommended.
Stayed 3 nights in Jul 2018
Response from Anis on 7 Aug 2018
Thank you for time to get the review of us We are very glad to have you staying with us, I hope you enjoyed your stay with us and I do apologise if there was any inconvenience happened during your stay with us. Hope we can welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Ubud
I loved this hotel. I've been to Bali many times before, so was looking for a nice simple place walking distance to known spots like the yoga barn. I was delighted by the small, tranquil feel. The staff is limited but very friendly. My room was nice but I would have preferred one more toward the back of the house, where the views are (even more) beautiful. The pool and yard are quiet and very welcoming, as this was previously a private villa. Unfortunately there is no breakfast included, but there is a kettle, the staff are accommodating about you using the downstairs fridge, and there are a zillion great places to eat within a moment's walk. Although the address is on busy monkey forest road, the hotel is tucked up behind Hubud and very quiet, but accessible to everything! Internet worked great, too. I wouldn't come here if I were looking for a resort, but for a budget traveler who is pretty self-sufficient, it was like paradise.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great but value for money stay
Advertised as a place with a rice field view but more like a grass field view that's not properly maintained. Otherwise, everything else is decent. They only have 1 staff at any one time, responsiveness to my emails before my stay was almost non existent. Nice bath tub and clean room. If u like monkeys, u may get to see it from your room directly. It was literally right outside my windows.

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to stay again
I loved it soo much I cancelled my booking for 4 rooms in May for another hotel and rebooked for Sarin Ubud! Even though it didn't have a TV or enough hangers in cupboard however I was able to use their kitchen and filter water so missing out on the other things was fine ;)
Stayed 4 nights in Feb 2018

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy camper
I loved it soo much I booked to stay longer!
Stayed 4 nights in Feb 2018
Response from Bella on 20 Feb 2018
Dear Melina, Thank you so much for staying with us and the kind feedback, it was really great to have you stay with us and we can't wait to welcome you back on your next trip to Ubud! Hoping all the best for you. Thank you

8/10 Good

Junghyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Klara Kirstine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klar anbefalding
Super hyggeligt sted, med flot udsigt og behagelige omgivelser Det eneste man skal være opmærksom på er aberne.
Stayed 5 nights in Aug 2023

2/10 Terrible

Abir

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bed sheets and stained towels!
Stayed 2 nights in Aug 2023

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El lugar está situado en un buen lugar pero las cortinas, mosquitero de la cama , manchadas de color amarillo ya no son blancas. El asiento del WC con manchas grises de lo viejo que está. La tina no tiene cortina así que salpica todo hacia el piso. La cafetera estaba con agua del huésped anterior. El cristal d dls ventana del baño quebrado. Es un hotel con un lindo jardín pero demasiado descuidado en sus habitaciones. Una lástima.
Stayed 2 nights in Feb 2023

4/10 Poor

Motrten

Stayed 8 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋았어요 ㅠㅠㅠ 또 우붓에 간다면 머물고 싶은 숙소에요! It was so fantastic house.. i liked everything. People were so kind. I want to stay here again.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切的笑容與態度
服務人員非常親切態度非常好 我們因為kimozi很好所以給很多小費
Stayed 3 nights in Nov 2018
Response from Intan on 13 Dec 2018
Dear Anonymous, Thank you for staying with us, we hope you enjoy during stay in our lovely villa and we do apologise if there was any inconvenience happened during your stay. Hope we can welcome you again. Thanks,

6/10 Okay

LUKASZ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Old outdated place to stay next to Monkey Forest
Quite old place, not exactly what I expected. Bathroom very outdated. The stuff was nice. They agree to change our room because of burning grass on the estate next to it (the room smelled of smoke). We was given the room upstairs. Very nice view. But there was earthquake that night and we felt really scary (the house was wooden and the bed itself was like shaking without any reason with any small movement). So it wasn't good night to sleep. WIFI was super fast (probably thanks to Hubud next door) - apron 35 Mb/s ... in Bali ! Wow.
Stayed 1 night in Aug 2018
Response from Anis on 27 Aug 2018
Hi Lukasz, Thank you for taking the time to leave us such a beautiful review. Thank you for staying with us, I hope you enjoyed your stay with us and I do apologise if there was any inconvenience happened during your stay with us. Due the earthquake we'd like to learn more about your situation and what exactly happened. Hope we can welcome you again.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
残念です
デラックスルームの写真が良かったので予約しましたが　写真とは違う部屋　1ランク落ちました　交渉しましたが　対応無し　バルコニーもパティオも無し　部屋も狭い　それ以外は良かったのに残念です
Stayed 1 night in Jul 2018
Response from Anis on 7 Aug 2018
Thank you for staying with us, I hope you enjoyed your stay with us and I do apologise if there was any inconvenience happened during your stay with us. Hope we can welcome you again.

10/10 Excellent

Toshie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたい‼
この価格で、こんなホテルに泊まれるなんて信じられませんでした。 部屋は広々。天蓋付きのベッド。バスタブ付きの浴室。 ホテルの周辺は猿がウロウロしているので、窓を開けっぱなしにはできなかったですけど 治安は良く、静かなので、のんびり過ごすには最高だと思います。 しいて言えば、テレビがなかったのと（Ｗ杯日本戦があった日に滞在したので、できれば見たかった）、ドライヤーがなかった事、シャワーの位置が高すぎた事くらいです。 でもドライヤーはフロントに言えば貸していただけました。 出来れば、またこのホテルに泊まってウブドでのんびりしたいです。
Stayed 3 nights in Jun 2018
Response from Anis on 23 July 2018
Thank you for staying with us, I hope you enjoyed your stay with us and I do apologise if there was any inconvenience happened during your stay with us. Hope we can welcome you again.