Top Hotels Near Tulum Letters in Tulum from AU$72

"Customer service top tier. Resort very clean. Good resort for couples "

"All good"

"The hotel went out of business it was closed . They out is on another hotel close by"

"The property was beautiful and the staff were amazing "

"Our experience at Dreams Resort Tulum was extremely disappointing. At checkout, the resort added a $200 charge for what they claimed were “bodily fluids” on the sheets, when in reality, it was simply makeup. When we questioned the charge, we were threatened with involving the authorities if we didn’t pay. We were traveling with a large group, and several of us were hit with the same $200 fee for various questionable reasons, which felt unfair and excessive. To make matters worse, from the very first day, we received early morning calls (as early as 8:00 AM) pressuring us to attend a timeshare presentation. The constant sales pitches followed us throughout the resort and made it difficult to relax and enjoy our vacation. Unfortunately, this experience left a very negative impression, and we will not be returning."

"Pros- the property is beautiful, the rooms are comfortable and gorgeous. Breakfast is delicious. Staff is reasonably friendly. Cons- we paid $200 US extra for wristbands to be in the park. This is required with the stay.We were told if they asked at the gate, we could need another wristband per day. Aftet 2 days they dated our wristband. We decided to leave 2 days earlier instead of paying again. You NEED a car or scooter rental. The property is very far from everythimg, the walk to the gate is a long distance and taxi is expensive. We receievd very little information about the park or what the wristband offered. Whem we asked aboit the electirc shuttle, we were told some drivers might let us on them. There us lots and lots of sargasm, the beach was not usable. The rooms face each other with lots of windows, there is not much privacy. Lots of kids running around, throwing sand during dinner. We slept comfortably and ate well but left early. Do not stay on the lower level of the 2 level. It is very loud from above. "

"Climatisation efficace. Le petit déjeuner n'est pas offert."

"Muy buen hotel, excelente ubicación "

"The room was clean, and the hotel overall was clean. The staff was very polite and helpful. The food selection and quality was not very good. The alcohol selection was also not very good. Again the staff was amazing!"