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"We checked in with Shari, and she was excellent! Very friendly and courteous! She had the answers to all of our questions, and even showed me how to navigate my IHG app! The blond lady at the desk next to her was also super friendly! The two girls in the morning were just as great. The hotel was super clean. And the room attendants were always smiling in the halls. Breakfast was really good! Something for everyone! We enjoyed our stay!"

"The staff was wonderful and extremely helpful. The breakfast was amazing and fresh and pool big enough with kids. Great stay!"

"Good"

"Overall, a great place. The indoor pool could use updating. The staff is amazing and incredibly supportive."

"The property is good for skying in the area. Nothing fancy, but works perfectly for families who are out all day."

"Rooms were clean but had to wait 20 minutes to check in was no one at the front desk"

"Everything was perfect clean room staff amazing parking easy"

"The property is well-located within walking distance of the downtown shopping and theater area, so it was a nice option for us. It was clean and in decent shape but it had a stale smell in the hallways and rooms. The breakfast was fine, offering the usual continental breakfast options. The staff were friendly and helpful. We called the front desk to report that the bathroom sink was clogged. The front desk employee brought up a plunger, which my husband tried to use, but it didn't help so we had to be moved. We were not able to move to a King room as we had booked, but were given a room with two queen beds. "

"Still no staff at the front desk at the Palmer Inn. Very cold without staff to go too. Coffee machine is lacking the higher end latte/espresso machine that they have at Church Landing. The new redone rooms are definitely 100% better than before. Total plus."