Tsuzu Hotels, Iwakuni

"Room was clean but random hairs left behind. I traveled with spouse and 8 year old child. When I asked for a towel, there was a 100 yen charge so I declined and we shared a towel. When I parked there was no explanation of the charges or how it worked. Very limited English. It’s okay that I had to pay but to call my room at 2200 to have me come down and pay was inconvenient and inconsiderate. If explained, then that could have been arranged during check-in. The room was small for 3 persons and the bed was hard. When they cleaned the room it was left with more random hairs and the bed made but cups were left uncleaned. For a normal hotel service usually those are cleaned being that there are no dish soap in the room or dish cloths. The breakfast was subpar we did not eat it as it was not appealing. The best part of our room was the bathroom. Water was hot and my child enjoyed the bath. When we asked for another pillow a blanket they tried to charge for that as well. Check out was simple however at 1000. We asked for 1100. Came down at 1030 and charged 1000 yen. "

"Very small, but it was a great facility. Able to walk to the 7-Eleven and market get what I needed. Laundry was super easy to use. Would definitely stay again"

"No ocean view from my room, but this place is absolutely fantastic, and brand new. It is NOT on the island - be aware - and it is a 10-minute walk or more to the ferry. We did not make a reservation for dinner, so we missed out (I'm sure it was amazing) but our breakfast the next morning was out of this world. We did the American-fusion breakfast (it was not very American, but my gosh was it great). Absolutley loved the hotel."

"It was a wide traditional tadami room. The wash stand is too short for us (I am 174 cm tall and my wife is 166 cm tall). Except that, traditional Japanese gaisheki dinner and breakfast were excellent. Especially, the miso soup with clam at breakfast was great, the best taste that we experienced during the Hiroshima trip. "

"Beaucoup trop cher pour une chambre Seulement la chambre sans déjeuner ni souper pour 775$ cad beaucoup trop Too much expensive without breakfast and dinner If we have a breakfast it will be better"

"Lovely hotel, albeit quite dated. The kaiseki dinner was delicious and so was breakfast. The shuttle was very convenient and all the staff were lovely."

"Perfect size room for my stay. Public bath was good with the massage chair. It helped as I have tattoos so was not able to get into bath but the chair was a life saver to for relaxation. Only thing that I had issues with was stay cool enough when I slept due to the unit blowing hot air and not cool."

"There I free shuttle from the train station to hotel which was helpful because we had to walk one night because we arrived past the time. It’s not too far. It’s close to the JR west terminal to get to Miyajima. We didn’t utilize the bath because we had tattoos so can’t say. But liked the amenities bar and had kid la shampoo and body wash available. But didn’t see much families though. Was a nice location."

"Loved the private in room onsen! "