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"Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. "

"Clean , quiet. Good breakfast, friendly staff "

"Overall, the condo was clean and generally well maintained, and the staff were friendly, helpful, and easy to deal with throughout our stay. The location was also convenient for accessing the mountain, which made getting out to ski each day straightforward. That said, the unit itself was quite small and felt a little dated in terms of decor and furnishings. While everything was functional, it could benefit from some modernization to make the space feel more comfortable. Unfortunately, the biggest issue during our stay was the presence of mice. Although the staff were responsive when we raised it, it was still something that negatively impacted the overall experience and ultimately affected the score I gave the property. In summary, it’s a clean place with helpful staff and a good location, but the small size, dated interior, and especially the mouse issue made the stay less enjoyable than it could have been."

"Staff is very friendly, quiet place & breakfast was cozy & clean & organized nicely. "

"great "

"Everything was very-good to excellent! But the room key card had glitches & I had to slip it in&out of door slot multiple attempts every time I tried to enter room.. had a key reprogrammed 2x then both keys stopped working as I returned from full day out, really needed to get into room & bathroom . They need to get an improved card key system, Also desk manager stepped away from front desk in evening for about 10 + min & a line up of new check ins were wondering where she was..( I needed my cardkey replaced again) There should be a card or note that says ‘Be Right Back’ at the desk. Otherwise breakfast & room staff great & I tipped well."

"A very cozy comfortable room in a beautiful location overlooking a flowing river. We are planning to visit again!"

"Pros- Recently renovated so room was nice and clean. If you need quiet I suggest avoiding weekends. Lots of places to charge devices. Close to town and skiing. Cons - anyone can reach the rooms/elevator not key card activated. This only concerned me since I found my room door ajar upon arriving. I was in a rush to head to dinner, so after checking the room, didn’t mention it to staff til the next day when I had to call to report that there wasn't any conditioner in the shower. Neither the fact that my room was left open or that I didn't realize the conditioner was empty until showering elicited concern or a sorry. I got a sorry that was more of a laugh because the conditioner sent up turned out to be shampoo so I had to call down again in my towel. It seems they are tight fisted with the in room coffee. There are only 3 pods- one of which is decaf and small cups. If you don’t have/never used a Nespresso machine, you'll have to watch a YouTube video to have coffee since the directions on the machine were difficult to read/understand. When the cleaning staff came through they replenished one pod when 2 had been used. I got a text asking how my stay was going. I shared it wasn't great and got a sorry- so I thought I had an opportunity to help these things be avoided in the future. When I shared, there was no further response until much later asking again how my stay was going. That made me mad and made me feel like I wasn't being heard, so I let it go. "

"Food in fridge upon check in, ac/heat not working, air purifier not working, stains on bed. "