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"Helpful staff "

"Just make sure the drains work in the bathtub. Water would collect as you showered."

"I booked this property and paid through Expedia. When I arrived they told me that they overbooked and didn’t have my room. I felt the staff member was less than apologetic. Overall, terrible experience. We had driven 3 hours to get there."

"Everything was great during our stay."

"The bed was terrible. Felt like we were sleeping on wood. It made lots of noise with the slightest movement you made. The pool and fire pit areas were great. Would not choose to stay here again though due to the very uncomfortable bed. "

"Well I just want to say, if you plan to stay there to sleep. Don’t count on it, TV noise rolls freely through the walls and dogs bark at all hours. From our experience, calls were made to desk and we could hear the conversation of other guests easily. And you know when one dog barks all the others close by do so as well! I guess you get what you pay for, I’m just not ready to spend $250 a night to sleep, our fault. My wife was ready to pack up at 4:30 AM, but said I’m not driving on 4hrs of sleep!!"

"Bathroom had long black hair on floor on arrival. Pastries at morning breakfast were dry and stale. Coffee was lukewarm from dispenser. "

"We loved our stay at Black Hawk. The staff was very accommodating and the space was like stepping back in time. Wonderful"

"Super clean room and the breakfast food was so good, there’s a lot of food option."