The Robert Towns

Photo gallery for The Robert Towns

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio

Overview of The Robert Towns

The Robert Towns

4.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
261 Stanley Street, Townsville, QLD, 4810

Explore the area

  • Popular LocationCastle Hill6 min walk
  • Popular LocationMuseum of Tropical Queensland16 min walk
  • Popular LocationQueens Gardens18 min walk
  • AirportTownsville, QLD (TSV)11 min drive

Choose dates to view prices

About this area

Townsville

Located in Townsville, The Robert Towns is in the city centre and near the beach. The Strand Beach and Magnetic Island Ferry Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Castle Hill and Queens Gardens. Looking to enjoy an event or a match while in town? See what's going on at Townsville Entertainment & Convention Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ecotours. Guests appreciate the hotel's central location.

What's nearby

  • Catholic Diocese of Townsville - 1 min walk
  • Castle Hill - 6 min walk
  • Perc Tucker Regional Gallery - 11 min walk
  • Museum of Tropical Queensland - 16 min walk
  • Queens Gardens - 18 min walk

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • Fratello Coffee - 6 min walk
  • Reef Thai Restaurant - 7 min walk
  • Two Brothers Cafe - 8 min walk
  • A Touch of Salt - 9 min walk
  • Coffee Dominion - 9 min walk

About this property

The Robert Towns

4-star, family-friendly hotel near Castle Hill
This hotel features an outdoor pool, a business centre and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and express check-out. All 47 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and LCD TVs. Other amenities available to guests include ceiling fans, hairdryers and showers. Housekeeping is available on request.
The Robert Towns offers 47 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 30
Express checkout

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of AUD 1 per accommodation, per night
Welcoming dogs and cats only
2 per room (up to 88 lbs/40 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: AUD 1 per accommodation, per night
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 129 out of 508 reviews
5 - Excellent 25%
Rating 4 - Good. 206 out of 508 reviews
4 - Good 41%
Rating 3 - Okay. 103 out of 508 reviews
3 - Okay 20%
Rating 2 - Poor. 41 out of 508 reviews
2 - Poor 8%
Rating 1 - Terrible. 29 out of 508 reviews
1 - Terrible 6%

3.8/5

Cleanliness

4.0/5

Staff & service

3.2/5

Amenities

3.5/5

Property conditions & facilities

3.2/5

Eco-friendliness

4/5 Good

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms are good only thing is I think they need to rethink the pillows, way to flat and soft or offer more than 1 per person. Otherwise friendly staff and ready to meet all needs
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A very noisy motel after dark, with a preponderance of millennial guests coming and going at all hours, talking at the tops of their voices without any consideration for other guests, and most of them seemed to have brought yappy dogs with them. The furnishings were run-down and shabby, the toilet leaked all night (which could be fixed with an outlet valve washer for a few dollars and two minutes of work) and the (mismatched) vanity basin taps leaked as well (which, again could be fixed in minutes with a new $2 tap washer). Probably won't stay here again unless I have no other choice.
Stayed 1 night in Mar 2022

4/5 Good

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Convenient location, reasonable rates, our dog made welcome.
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 4 nights in Feb 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022