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The Robert Towns

Hotel Class
4 out of 5
Photo gallery

Reviews

3.9 / 5Good
355 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

Choose dates to view prices

Book online or call:

1800 809 285
  • Queen Deluxe Room

    Room Amenities

    • Sleeps 2
    More details
  • Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Executive Room

    Room Amenities

    • Sleeps 2
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    More details
  • 1 Bedroom Apartment

    Room Amenities

    • Sleeps 3
    More details
  • Pet Friendly Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Townsville

Located in Townsville, The Robert Towns is in the city centre and near the beach. Catholic Diocese of Townsville and Cultural Centre Townsville are local landmarks, and some of the area's attractions include ReefHQ Aquarium and Anderson Park Botanical Gardens. Travelling with kids? Consider Townsville Palmetum, or check out an event or a game at Townsville Entertainment & Convention Centre. Our guests appreciate the hotel's central location.

Visit our Townsville travel guide

Getting around

  • Townsville Station - 3 min drive

Restaurants

  • Where to eat
  • Granite Bar – Bistro with a bar offering American cuisine. Serves breakfast and dinner on select days. Kids' menu available.

About this property

The Robert Towns

This hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a children's pool are on-site. All 47 rooms provide conveniences such as fridges and microwaves, plus free WiFi and LCD TVs. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.

Policies

Check-in

Check-in between 2:00 PM - 8:30 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM.
If you are planning to arrive after 8:30 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of AUD 1 per accommodation, per night.
  • Dogs and cats only
  • 2 per room (up to 88 lb/40 kg)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 20.00 for adults, and AUD 10.00 and AUD $22 for children (approximately)
  • Pet fee: AUD 1 per accommodation, per night
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Comfort Inn Robert Towns Hotel Townsville
  • Comfort Inn Robert Towns Hotel
  • Comfort Inn Robert Towns Townsville
  • Comfort Inn Robert Towns
  • Comfort Inn Townsville
  • Townsville Comfort Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–8:30 AM: AUD 10.00-20.00 for adults and AUD 10.00-$22 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Nearby activities

Activities

  • Beach access
  • Bike hire
  • Boat tours
  • Ecotours
  • Golf
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Sailing
  • Scuba diving
  • Skydiving
  • Snorkelling
  • Waterskiing
  • Windsurfing

Where to eat

  • Granite Bar – Bistro with a bar offering American cuisine. Serves breakfast and dinner on select days. Kids' menu available.
5 - Excellent
96
4 - Good
155
3 - Okay
71
2 - Mediocre
22
1 - Poor
11
4.0
Cleanliness
4.1
Service and Staff
3.2
Amenities
3.6
Property condition

2/5

  • Disliked: Staff & service, amenities

Was told on arrival that the restaurant doesn’t open on weekends, we arrived on a Friday but it was not open. We booked a three person room, there was one bed, and we were told the lounge folders out, the most uncomfortable bed ever, also the kitchen only had enough utensils for two people. Not a nice stay

Stayed 3 nights in Aug. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 1 night in Aug. 2019

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Not enough bed linens or towels for 4 people as we booked. Ants all over, especially the kitchenette counter. Internet didn't work. No parking near our suite. Couldn't ask for any assistance as reception was closed.

Stayed 1 night in Aug. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Aug. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The closeness to tourist attractions. Didn't like that sometimes the cleaning staff did not totally change bedsheets and provide new bath towels when cleaning room

    Stayed 6 nights in Aug. 2019

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