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Overview of The Robert Towns

Photo gallery

Guest reviews

3.8 / 5Good
379 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

Popular LocationCatholic Diocese of Townsville1 min walk
Popular LocationCastle Hill18 min walk
Popular LocationQueens Gardens18 min walk
AirportTownsville, QLD (TSV)8 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • 1 Bedroom Apartment

    1 Bedroom Apartment

    Room amenities

    • 50 sq m
    • Sleeps 3
    Show details
  • Queen Deluxe Room

    Queen Deluxe Room

    Room amenities

    • 17 sq m
    • Sleeps 2
    Show details
  • Twin Room

    Twin Room

    Room amenities

    • 25 sq m
    • Sleeps 3
    Show details
  • Family Room

    Family Room

    Room amenities

    • 18 sq m
    • Sleeps 4
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  • Executive Room

    Executive Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    Show details
  • Pet Friendly Room

    Pet Friendly Room

    Room amenities

    • 25 sq m
    • Sleeps 3
    Show details

About this area

Townsville

Located in Townsville, The Robert Towns is in the city centre and near the beach. The area's natural beauty can be seen at The Strand Beach and Queens Gardens, while Perc Tucker Regional Gallery and Maritime Museum of Townsville are cultural highlights. Travelling with kids? Consider ReefHQ Aquarium, or check out an event or a game at Townsville Entertainment & Convention Centre. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Catholic Diocese of Townsville - 1 min walk
  • Museum of Tropical Queensland - 16 min walk
  • Strand Waterpark - 17 min walk
  • Castle Hill - 18 min walk
  • Queens Gardens - 18 min walk

Getting around

  • Townsville Station - 3 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • Where to eat
  • Granite Bar – Bistro with a bar offering American cuisine. Serves breakfast and dinner on selected days. Kids' menu available.

About this property

The Robert Towns

4-star, family-friendly hotel near Museum of Tropical Queensland
This hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a children's pool are on-site. All 47 rooms provide conveniences such as fridges and microwaves, plus free WiFi and LCD TVs. Guests will also find minibars, room service (during limited hours) and coffee/tea makers.
The Robert Towns offers 47 forms of air-conditioned accommodation with minibars and free newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Cooked-to-order breakfast available for a fee weekdays 6:30 AM–8:30 AM: AUD 10.00-20.00 per person
1 restaurant
1 bar
Room service available

Things to do

Children's pool
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Laundry facilities
Microwave
Outdoor pool
Fridge

Conveniences

Front-desk safe
No lifts

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

1 meeting room
Business centre

Outdoors

BBQ grill(s)
Picnic area
Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Ceiling fan

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Microwave
Minibar
Fridge

More

Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 2:00 PM - 8:30 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 8:30 PM. <br />To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM, please contact the property in advance using the information on the booking confirmation.

Pets

  • Pets are allowed for an extra charge of AUD 1 per accommodation, per night.
  • Dogs and cats only
  • 2 per room (up to 88 lb/40 kg)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 20.00 per person (approximately)
  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Comfort Inn Robert Towns Hotel Townsville
  • Comfort Inn Robert Towns Hotel
  • Comfort Inn Robert Towns Townsville
  • Comfort Inn Robert Towns
  • Comfort Inn Townsville
  • Townsville Comfort Inn
All reviews

Guest reviews

5 - Excellent
101
4 - Good
165
3 - Okay
78
2 - Mediocre
24
1 - Poor
11
4.0
Cleanliness
4.0
Service and Staff
3.4
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Unit was very roomy with excellent amenities, tea and coffee a very nice place to stay....

Stayed 2 nights in Mar. 2020

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Restaurant was incredibly slow and food very poor - they blamed it on the chef who they said they had fired - didn't help us much - part of the delay was we were apparently supposed to order at reception but no one - including the receptionist who could see us waiting - bothered to tell us. Pool is very dangerous - no hand rails - very steep steps - last one is sloped so feet lipped out form under me - all floor tiles incredibly slippery with wet feet

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov. 2019

3/5

  • Disliked: Cleanliness

Central and convenient to CBD. Facility getting old and showing it. On check-in advised that rooms are not serviced.

Stayed 4 nights in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct. 2019