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Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Blackout curtains, iron/ironing board, free WiFi, linens

Guest reviews

4.2/5 Very Good
177 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationMuseum of Tropical Queensland2 min walk
Popular LocationReefHQ Aquarium3 min walk
Popular LocationMagnetic Island Ferry Terminal8 min walk
AirportTownsville, QLD (TSV)14 min drive

Choose dates to view prices

  • King Room

    5/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsKing Room
  • Family Room

    Room amenities

    • 30 sq m
    • Sleeps 6
    More detailsFamily Room
  • Twin Double Room

    Room amenities

    • 18 sq m
    • Sleeps 4
    More detailsTwin Double Room
  • 4 Bedroom 2 Bathroom Villa

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • Sleeps 9
    More details4 Bedroom 2 Bathroom Villa
  • Queen Room

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsQueen Room
  • Queen Accessible Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsQueen Accessible Room

About this area

Townsville

Located in Townsville, Rambutan Resort is in the city centre and near the beach. Bush Garden Landcare Site and Cape Pallarenda Conservation Park reflect the area's natural beauty and area attractions include ReefHQ Aquarium and Anderson Park Botanical Gardens. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Queensland Country Bank Stadium. Our guests appreciate the resort's location for the nightlife.

Map
Popular Location

What's nearby

  • Museum of Tropical Queensland - 2 min walk
  • ReefHQ Aquarium - 3 min walk
  • Magnetic Island Ferry Terminal - 8 min walk
  • Strand Waterpark - 10 min walk
  • Townsville Entertainment & Convention Centre - 14 min walk

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • Amarti's — 1 min walk

About this property

Rambutan Resort

5-star luxury resort, walk to Magnetic Island Ferry Terminal
Along with a restaurant, this smoke-free resort has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 42 rooms offer complimentary wireless Internet access, TVs with cable channels, and free newspapers. Hairdryers, showers and ironing boards are among the other amenities that guests will find.
Rambutan Resort offers 42 forms of air-conditioned accommodation with free newspapers and a hairdryer. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–1:00 PM: AUD 18.50 for adults and AUD 18.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Lockers available

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Bosnian
  • Chinese
  • English
  • French
  • Indonesian
  • Norwegian
  • Swedish

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch TV
  • TV channels

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board

Policies

Check-in

Check-in between 2 PM and 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 18.50 for adults and AUD 18.50 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The private guestrooms are serviced every 3 days.
The 8 Bed Dorm guestrooms do not have lockers.

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply

Property is also known as

Rambutan Hostel Townsville
Rambutan Hostel
Rambutan Townsville
Rambutan

Frequently asked questions

Can I cancel my reservation for free at Rambutan Resort and receive a full refund?
Yes, Rambutan Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Rambutan Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Rambutan Resort?
Self-parking is free at this property.
What time is check-in at this resort?
Check-in is from 2 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).
Where is Rambutan Resort located?
Located in the heart of Townsville, this luxury resort is within a 10-minute walk of Museum of Tropical Queensland and Magnetic Island Ferry Terminal. Cultural Centre Townsville and ReefHQ Aquarium are also within 5 minutes.

Guest reviews

Overall score and ratings for Rambutan Resort

4.2
Very Good
5 - Excellent
83
4 - Good
65
3 - Okay
15
2 - Mediocre
8
1 - Poor
6
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.3
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Very clean and comfortable. Great amenities. Staff are very helpful and friendly. Food and prices at coffee shop and restaurant are very reasonable.

    Stayed 3 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Mar 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Great stay in the centre of town at this hidden gem! Definitely recommend! Close to everything and facilities are great!

      Stayed 2 nights in Feb 2020