Located in Townsville, Hotel Grand Chancellor Townsville is in the city centre and near the beach. National Trust Heritage Centre and Jezzine Barracks are local landmarks, and the area's natural beauty can be seen at Bush Garden Landcare Site and Cape Pallarenda Conservation Park. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Queensland Country Bank Stadium. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
4.5-star hotel with 24-hour fitness centre and business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre.
Hotel Grand Chancellor Townsville offers 200 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. 55-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.
This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2017.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Languages
English, Moldovan, Romanian, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
WiFi in public areas is free with a 2-device limit
Parking and public transport
Self parking on site (AUD 15.00 per day; includes in/out privileges)
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Food and drink
Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends: AUD 21 for adults and AUD 12 for children
1 restaurant
1 bar
24-hour room service
Restaurants on site
Sugar Shaker Restaurant
Things to do
24-hour fitness centre
Outdoor pool
Family friendly
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Pool sunloungers
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day.
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: AUD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: AUD 21 for adults and AUD 12 for children (approximately)
Self-parking fee: AUD 15.00 per day (in/out privileges)
Late check-out fee: AUD 30 (subject to availability)
Rollaway bed fee: AUD 40.0 per day
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Holiday Inn Hotel Townsville
Grand Chancellor Townsville
Townsville Holiday Inn
Holiday Inn Townsville Hotel Townsville
Holiday Inn Townsville Hotel
Holiday Inn Townsville
Grand Chancellor Townsville
Hotel Grand Chancellor Townsville Hotel
Hotel Grand Chancellor Townsville Townsville
Hotel Grand Chancellor Townsville Hotel Townsville
Frequently asked questions
Yes, this property has an outdoor pool.
As of 12 Aug 2022, prices found for a 1-night stay for 2 adults at on 14 Aug 2022 start from AU$180.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Self-parking is available for AUD 15.00 per day.
Check-in is from 3:00 PM - 5:00 AM.
Checkout is at 11 AM. Late checkout is available for AUD 30 (subject to availability).
Located in the heart of Townsville, this hotel is within a 10-minute walk of Perc Tucker Regional Gallery, Maritime Museum of Townsville and Museum of Tropical Queensland. Catholic Diocese of Townsville and Cultural Centre Townsville are also within 10 minutes. Townsville Station is 24 minutes by foot.
Yes, Hotel Grand Chancellor Townsville offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Chancellor Townsville cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.3
Excellent
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