City Oasis Inn Townsville, SureStay Collection by BW

Property class: 4

Choose dates to view prices

Located close to Queens Gardens and Castle Hill, City Oasis Inn Townsville, SureStay Collection by BW provides a coffee shop/cafe, a garden and a playground. For some rest and relaxation, visit the hot tub. The on-site restaurant, Sidewalk Cafe & Bar, offers breakfast, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$148
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, Multiple Beds (Pet Friendly)

A hotel room with two beds, a ceiling fan, a small kitchenette, and a dining area.

Standard Room, Multiple Beds (Pet Friendly)

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Kitchenette

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, a refrigerator, and a window with curtains.

Executive Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a ceiling fan, an air conditioning unit, a TV, and a window with curtains.

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Apartment, 1 Queen Bed

A modern living room with a flat-screen TV, a sofa, a dining area with chairs, a staircase, and a ceiling fan.

Executive Apartment, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a lamp, and a ceiling fan.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Family Room

A bedroom with a bed, a nightstand, a window with curtains, and a door leading to a balcony.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room

A hotel room with a bed, a sofa, a desk, and a ceiling fan.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Traditional Cottage

A bedroom with a quilted bedspread, two bedside lamps, a metal bed frame, a wooden ladder, and wall-mounted butterfly art.

Traditional Cottage

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment

Television

Standard Apartment

  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Large Single Beds and 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room

Standard Room

9.4 out of 10
Exceptional
(19 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Free Wi-Fi
  • Air-conditioning
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8.2 out of 10, Very good, 18 reviews
The price is AU$144
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About the area

Located in Townsville, City Oasis Inn Townsville, SureStay Collection by BW is in the city centre and near the beach. The area's natural beauty can be seen at Castle Hill and Queens Gardens, while Maritime Museum of Townsville and Museum of Tropical Queensland are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Reid Park Street Circuit. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ecotours. Visit our Townsville travel guide
Map
143 Wills Street, Townsville, QLD, 4810

What's nearby

  • A plaque with the inscription "HAVE A GOOD TIME CASTLE."
    Castle Hill
    5 min walk - 0.5 km
  • A cluster of purple flowers against a clear blue sky.
    Queens Gardens
    8 min walk - 0.7 km
  • A coastal park with palm trees, a walking path, and a view of the ocean.
    The Strand Beach
    13 min walk - 1.1 km
  • A stadium with a white roof and a sign that reads "Queensland Country Bank Stadium."
    Queensland Country Bank Stadium
    16 min walk - 1.4 km
  • A sunset over a beach with palm trees and a calm sea.
    Strand Park
    18 min walk - 1.5 km

Getting around

  • Townsville Station
    6 min drive
  • Townsville, QLD (TSV)
    16 min drive

Restaurants

  • Heydeys
    8 min walk
  • Polola
    7 min walk
  • McDonald's
    10 min walk
  • Cowboys Leagues Club
    7 min walk
  • Shaw and Co
    7 min walk

About this property

City Oasis Inn Townsville, SureStay Collection by BW

  • Upscale hotel near Castle Hill
  • Located close to Queens Gardens and Museum of Tropical Queensland, City Oasis Inn Townsville, SureStay Collection by BW provides a coffee shop/cafe, a garden and a playground. For some rest and relaxation, visit the hot tub. The on-site restaurant, Sidewalk Cafe & Bar, offers breakfast, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), concierge services and tour/ticket information
    • Luggage storage, smoke-free property and a front desk safe
  • Room features
  • All guest rooms at City Oasis Inn Townsville, SureStay Collection by BW feature comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • Fridges, electric kettles and ceiling fans

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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  • Free Wi-Fi
  • Air-conditioning
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Frequently asked questions

Does City Oasis Inn Townsville, SureStay Collection by BW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at City Oasis Inn Townsville, SureStay Collection by BW?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at City Oasis Inn Townsville, SureStay Collection by BW on 15 Nov 2026 start from AU$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Oasis Inn Townsville, SureStay Collection by BW pet-friendly?

Yes, City Oasis Inn Townsville, SureStay Collection by BW allows dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at City Oasis Inn Townsville, SureStay Collection by BW?

Self-parking is free at this property.

What time is check-in at City Oasis Inn Townsville, SureStay Collection by BW?

Check-in start time: noon; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at City Oasis Inn Townsville, SureStay Collection by BW?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is City Oasis Inn Townsville, SureStay Collection by BW located?

Located in the heart of Townsville, this hotel is within a 15-minute walk of Castle Hill, Queens Gardens and Museum of Tropical Queensland. Maritime Museum of Townsville and Strand Park are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.

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Reviews

City Oasis Inn Townsville, SureStay Collection by BW Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 253 out of 554 reviews
Rating 8 - Good. 233 out of 554 reviews
Rating 6 - Okay. 43 out of 554 reviews
Rating 4 - Poor. 20 out of 554 reviews
Rating 2 - Terrible. 5 out of 554 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely reception by staff, lovely peaceful atmosphere, very clean, comfortable beds, pool, spas and surrounding gardens beautiful Very central location.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful surroundings, close to the city and waterfront. Good location, friendly professional staff.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location near CBD. Quiet spacious grounds with lawn area for kids and dogs. Plenty of parking off street. Friendly and helpful staff.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Location is good to access both the Strand and Flinders St
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located motel in Townsville city. Great staff and clean, modern rooms. We have stayed here several times in the past and will do so again. A bit expensive but we could take our little dog and we can't fault the place.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Friendly staff, a nice pool area, and on-site parking available. Unfortunately, my bed sheets had stains, the shower in my room had no hot water and was only lukewarm, and the hotel is very noisy with thin walls.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, lovely staff, would definitely stay again
Stayed 13 nights in Oct 2023
Verified review

10/10 Excellent

The pool and BBQ area was so relaxing 😌
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean and comfortable
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly and clean pool was awesome
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,easy check in & out. Tranquil surroundings loved the pool area. Room was spacious.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very clean, staff & management very helpful with late check in, fully recommend
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Very nice place just a stroll down to the city we already been so many times and is a such good place
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa are great. The staff are warm, friendly and flexible
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and very helpful.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional in assisting me with my needs.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pool and backyard area. Neat, tidy and helpful staff.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking availability onsite is a bonus. Well located with reasonable walking distance to shops and restaurants that provide a good variety of options.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great pool for kids. Had a great time
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All as expected and beyond. Liked the discrete swimming pool/spa.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice. Great pool, my Son and I loved it.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient and very helpful staff. Lots of walking/hiking opportunities. Would like to see dining facility open more hours.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, safe, calm and peaceful
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfy and it was quiet. There's no elevator, but it's only two flights to the top floor. As a car-free traveller, I liked the central location and got everywhere by walking and city bus.
Stayed 4 nights in Sep 2025