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"Only disappointed to not have coffee in the room. Andre was great and the breakfast was excellent. "

"We just stayed over night! Rita was very helpful. The room was very nice and comfy."

"This was the cleanest cabin we’ve ever stayed in! The hosts were very sweet. Beds were comfortable. The hot tub was quite the treat, especially using fresh water and no chemicals. The property was lovely with a nice sitting area around a fire pit. "

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"Very clean and comfortable. Front desk was very nice I will definitely be coming back"

"Always a wonderful stay! We are returning guests(4 years going here) the whole place and experience is always great! The absolute sweetest and accommodating host. "

"Quick overnight stay"

"My stay was fine, even if the price was a little high for the value. Front desk staff was friendly and helpful. The room was spotless and the bed was comfortable. The location was good, with easy access to restaurants and GSMNP. The grounds of the hotel were beautifully manicured. My only complaint was with the included breakfast. It was not served until 8:00, and the only items served were breads/pastries, cereals, hard boiled eggs, and drinks. No hot entrees, no fresh fruit, no yogurt, and certainly nothing to fortify you for a hike on the nearby trails. And it was all served on Styrofoam with plastic utensils; there was no recycling or composting in evidence. I would not stay here again."

"Townsend is the perfect place to plan a restful visit to the mountains. The location of the cabin is peaceful with amazing views. The cabin is exactly what it is described to be. The only thing that could use an upgrade is the cooking utensils and pots and pans. Townsend is limited during the off season for restaurants. We love to cook when we visit so we went to Walmart in Maryville to get a larger no stick pan that fit our needs. A skillet or gas grill would be a great addition. I would caution people with disabilities or physical ailments about the stairs. The stairs going to the main bed are very steep and can be tricky to navigate during a late night potty break. . The living room area was great. The couch is super comfy. We weren’t able to navigate the TV for live channels and there werent any directions on how to operate. We used the Hulu app and made do that way. "