Front of property - evening/night
Check availability

Reviews of Ours Blanc - Place Victor Hugo

2 out of 5
Ours Blanc - Place Victor Hugo
25 Place Victor Hugo, Toulouse, Haute-Garonne

Reviews

7.4

Good

Rating 10 - Excellent. 101 out of 440 reviews" "
Rating 8 - Good. 177 out of 440 reviews" "
Rating 6 - Okay. 92 out of 440 reviews" "
Rating 4 - Poor. 47 out of 440 reviews" "
Rating 2 - Terrible. 23 out of 440 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for sleep.
Excellent central location, town centre.
Stayed 2 nights in Nov 2023

8/10 Good

Brad

Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2022

8/10 Good

Kimberley

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

FRANCOISE

Travelled with partner
Liked: Cleanliness, staff & service
Great climatisation. Staff fine. Breakfast fine for amount paid. Bad layout of bedroom resulting in a strange shower cubicle accessed by very high step covered in slippery tiles when wet. The hotel’s decoration is getting old which makes it difficult for staff to make it look clean. The lift is very small and claustrophobic, but aware that it is common in other hotels.We choose to use the stairs, which are a bit cramped with many turns, a bit like a lighthouse. The third floor (out of four), would have been a challenge for many people. The hotel is well situated and well priced for what we found living there.
Stayed 7 nights in Jul 2022

10/10 Excellent

Sergiy

Travelled with partner
Liked: Cleanliness, amenities
Great location,
Stayed 1 night in Jul 2022

10/10 Excellent

karell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all, the staff are excellently helpful.
Stayed 1 night in Jul 2022

8/10 Good

Jianwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an old hotel, but it's clean and proper. It's surprised that I got a bath in the bathroom. The stuffs in the reception are nice.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugby weekend
Staff were very friendly and helpful. Breakfast was worth the price. The room was satisfactory and the hotel was in a ideal place for what we wanted.
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad value
Bathroom doors lacked privacy
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the market and train station
Stayed 1 night in May 2021

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

John

Liked: Staff & service, room comfort
Barebones but great location and value
Perfectly adequate lodgings and good value, very well located. But somewhat older, nondescript and shows signs of wear. My room was on the small side but quiet and fine for a solo traveler.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Business trip
Hotel vetuste
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Very comfortable and pleasant 2-star hotel in central Toulouse, convenient for everywhere - monuments and shopping - on foot. Just be aware that there are two other Ours Blanc in the immediate vicinity, one 3-star and one 4-star! I had a good deal compared with their advertised prices, perhaps because it was the weekend, perhaps because I reserved quite well in advance, perhaps both.
Stayed 2 nights in May 2018

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Stay Here if price is right.
What a great experience. And for the price I found on hotels.com, wow! I stayed here 3 nights. The hotel rate is €78 a night for a standard room (I got a steal on this site). There are three Ours Blanc hotels and this is the cheaper version...but service doesn’t reflect it. The reception was super friendly and helpful. The room, it was interesting. There was a separate shower and toilet (but IN the room) from the wash sink and a urinal. Maybe this is normal in France. It was very cool and comfortable. My favorite part of the stay was the balcony. Most rooms have one I believe. The location is perfect! I highly recommend staying here, and if I make it back to Toulouse, I will see if this hotel is available first! And while in Toulouse, visit a restaurant nearby called Vents D’est. It will change your life. The highlight of my trip was going there and the food, service, and wine was an experience for the soul.
Response from Marine on 3 Apr 2018
Hi Ronnie, Thank you very much for your comment. We are very happy to know that your stay was nice and to see that you enjoy a lot our hotel You are welcome again when you want ! The ours blanc staff

6/10 Okay

Kate, Cheltenham England

Liked: Cleanliness, staff & service
Great position, standard hotel
warm welcome at reception. good breakfast - standard French fare of breads, cereals, fruits and yoghurts. no meats or cheeses. room clean but because of textured wallpaper and no much natural light, it felt dingy. bathroom very clean. looks out on an alley if at the back of the hotel, as we were. Wonderful position - opposite Victor Hugo market, very central.
Stayed 2 nights in Oct 2017

4/10 Poor

Augusto

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, and that's about it
Though I don't expect 1 and 2 star hotels to be the pinnacle of luxury, I do expect them to offer the basics, be clean and safe. Ours Blanc didn't unfortunately provide any of these. Filthy and sticky carpets, smelly towels and a curtain-less shower were some of the things we had to deal with. On top of that, the emergency exit was actually a locked door to another room of the hotel, which meant we had to endure the noise of our neighbours late at night, which were separated from us by less than a wall. The one saving grace: amazing location, within a few min walking distance from the key areas in Toulouse.
Stayed 1 night in Sep 2017

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location
The best location. Took metro from train. Across from market and local eateries as well as supermarket. I left at 430 am to catch bus to airport which was a mere 2 blocks away. Helpful desk personnel.
Stayed 1 night in May 2017

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and nice hotel
Very good location with good value, in the very centre of Toulouse, one station away to the train station with the tube, 45 min away from the airport via tube and tram, very convenient area for food, shopping ect. 43€ for a triple room (first price in hotel.com, more than 60€ at the hotel), which is more than enough for one night waiting for the train. The room was very clean, one double bed and one single bed, a flat screen TV but no kettle :( in our first and cheaper price room (the only shame)

8/10 Good

Ruslan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good hotel in the city centre
Very nice welcoming staff! Very central location. Unfortunately they allow to smoke in the hotel so one evening I felt smell of tobacco :/

8/10 Good

Facundo, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with great location in Toulouse
We spended two nights at the hotel. All was just correct. We got a buffet breakfast for 7€ each. All the staff was gentle and cared about us to give information. The price for the services is good. The only thing which was remarcable is that the badroom had a separator stead of a real door. But it is just a detail.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location good neighbourhood

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was extremely helpful and spoke english which was a bonus. Room was clean and looked even better than the photos on the website. Wifi was fast. Close to walking streets and not far from bus station. No complaints, this hotel was great.

8/10 Good

Suse, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It was fine. Saturday market across the street which was great.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good deal
Overall a good hotel for its price. All clean, though the carpets could use replacing. Not noisy. Breakfast for 7 euros with coffee, juice, toast and spreads, yogurt, cereals, and fresh croissants(real deal, not the packaged stuff). Location was perfect. In heart of city, five minute walk from place du Capitol. Grocery store across the street, theater, museums, and countless restaurants nearby. Very kind staff, always available. They also provide you with city map and told us where the best food was.

8/10 Good

Leoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming staff. Nice, spacious and clean room. Great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Keir, London

Liked: Staff & service
Well placed hotel but looking a bit tired
This is one of three hotels in the Ours Blanc chain within a very short distance. The location is excellent for everything Toulouse has to offer. The hotel itself offers decent value for money but is looking a bit tired. I had a huge room - two double beds for a single traveller - but the furniture and de or were starting to sag. Worth thinking about, though, given its centrality.

10/10 Excellent

Ritzy Kitty, Londres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable and agreeable.
Have used the Ours Blanc twice before and so have always enjoyed it. Would use it again if going to Toulouse.

6/10 Okay

EG

Liked: Staff & service, property conditions & facilities
Covenient
While I enjoyed staying at this hotel, I did find it very noisy the first night as I could hear people in other rooms - the walls are paper thin. After that, there was nobody in the neighbouring room so it was fine. The room was spacious and comfortable but after the second night, the bins in the room were not emptied not was the bathroom cleaned - I did not mind but some people might. The location was convenient with a nice food market right opposite. The breakfast consisted of a croissant, chocolatine, some bread and a drink - definitely not worth the price. There's a good supermarket across the road and I used that for the remaining breakfasts. The staff on the front desk were very friendly and helpful. As it's the people who make a place, I'd definitely stay there again.

6/10 Okay

Pierre-Yves

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dans son jus pour les locaux et les équipements, mais propre et correct dans son ensemble avec un bon rapport qualité prix vu l'emplacement de l'hôtel en plein centre ville.
Stayed 1 night in Apr 2024

10/10 Excellent

ABDEL

Stayed 1 night in Apr 2024

6/10 Okay

Jordi

Travelled with family and small children
.
Stayed 2 nights in Mar 2024

6/10 Okay

SIMON

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bien dans son ensemble sauf pas de double lit disponible pour une chambre double. Dommage
Stayed 4 nights in Feb 2024

2/10 Terrible

Aynhoa

Disliked: Cleanliness, property conditions & facilities
I will.not go back.It is old , i did not like the atmosphere, bedroom floor seemed very old and dirty.Very small.room.I did not like it at all.
Stayed 2 nights in Feb 2024

6/10 Okay

Morgane

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel facile d'accès, personnels agréables . Par contre des blattes dans la chambres des draps pas propres pour un hôtel c'est très très moyen .
Stayed 1 night in Feb 2024

8/10 Good

isabelle Lydie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

MARC

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Pour une nuit
Bonne accueil Mériterait une bonne rénovation des parties communes mais la chambre est agréable (pour le prix)
Stayed 1 night in Jan 2024

4/10 Poor

philippe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
vetuste, odeur de tabac dans la chambre, moquette sale , salle de bain d'un autre age... je ne savais pas que le ménage nétait pas fait quotidiennement . Prudence pour un sejour de plusieurs nuits , il faut gerer les serviettes et ne pas s'attendre a avoir le lit au carré le soir !
Stayed 2 nights in Jan 2024

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Helena

Stayed 1 night in Jan 2024

10/10 Excellent

stephane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Claude

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2023