Holidays in Torquay

We like everything about hotel: check in, friendly stuff, beautiful Art Deco style in every aspect, up to the little details, spacious and very comfortable room, all room facilities, friendly and professional house keeping personnel. Very delicious breakfast and very hard working and attentive stuff involved in breakfast service. Very quick and pleasant check out. We did not like - the attitude of valet, only 2 minutes after our arrival. The most important thing what we did not like is that we were misled by restaurant staff about our booked special celebration dinner, that was very disappointing as well as very average quality of food, which is does not fit with the Park Hyatt standards and principles.

The room we stayed in need to be updated , old furnitures , carpet , painting. Beautiful view and comfortable bed but that’s about it , for $550 a night I expected more

A modern, well presented and comfortable hotel with good sized rooms.

This was the first time for us to stay at Falls Creek in Summer. We found Summit Ridge to be a great base to stay in the high country for a few days. The only thing we didn't consider was the lack of fans/air cons in the rooms. This would be something I'd want next time. Everything else was great.

Bed very firm otherwise all good