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"Arrived at the Mews and had difficulty finding keys as instructions were not very clear. I had paid extra for a parking permit and no permit was provided in the unit, had to pay again to park car on street as we were warned that they monitor these streets day and night. We booked this unit as we needed to do some laundry, it lists a washer and dryer in the amenities to find out we only had a washing machine and no dryer. Tried calling the housekeeping number and did not get an answer till 9am...

"The property was in a great location, close to harbour, so everything was within walking distance. Property was very clean on arrival"

"I have stayed in Torquay many times and was unable to book my usual appartment, I went online to find an alternative and Astor House was the first one I found. Im so glad I did, I booked appartment 11 and have just enjoyed a week there. The entrance to Astor House is very welcoming and I was very impressed when I entered the appartment. It was nicely decorated and furnished to a high quality with a kitchen/lounge with a nice leather sofa and glass table and chairs and a good size tv. A large...

"Apartment was clean and tidy with brilliant views out to sea.Within walking distance of all amenities."

"Amazing place quiet perfect for a small family relaxing great access to the town and local area "

"The cottage was excellent and very clean and comfy, the owner was very nice and friendly and helpful with local information.The only quibble that I have is that when I booked the property it showed the property from the rear as it was below the house above and you couldn't see it from the front as you had to go down 2 flights of very steep stairs to get to the cottage, and it didn't tell you this on the booking page. Had I have known this I wouldn't have booked as I am disabled and getting...