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"Beautiful, quiet and clean. Nice break from the bustle of Florence. Location is on the other side of the transition stop so get an uber if you have a lot luggage, otherwise it’s about a 35 minute walk if yo have a backpack. Because it’s on the other side, the hotel has a lovely garden with a view of the countryside. Breakfast was included and nice, including the well made cappuccino. "

"Excellent repeat stay. Top-notch staff, beautiful views and rooms, excellent breakfast and on-site dinner restaurant."

"Very beautiful hotel by the city wall,friendly staff and a good breakfast."

"Spacious apartment - loved having a separate living space and bedroom so that when one of us was up earlier or later than the other, we could move around without waking them up. The kitchen was well-equipped for cooking and the apartment was clean and comfortable. Check-in was easy. The location is great - loved having the town escalators right next to us for easy access to the top of the hill. San Domenica was a short walk up the stairs and it was easy to catch the bus there to the train station (not the easiest walk with luggage but still very do-able!). "

"Friendly staff, beautiful room and view"

"This hotel has all the luxuries one would expect from a chain like Mercure. The building is huge, at times feeling like a set for the film ‘Shining’. It is not for me, simply because it has no soul, no character or style. The fittings are cheap, the vibe a bit large group holidays. Spa is accessible with a 30 euro fee."

"Good value in historic building."

"Excellent service! Great communication. A beautiful set up for our family with two rooms. Very accommodating and we loved the slippers. Elevator was great for luggage. A must stay in a beautiful and centrally located area."

"The best in Siena."