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"Everything was good"

"The room was incredibly comfortable. The service is exceptional."

"Hot tub in room was great!"

"Good spot. "

"Hotel was very clean and the breakfast was really good. Employees are nice except the front desk lady wearing glasses was not nice and ahe wasnt look happy to work there, she doesn’t even greet the customers. She looks mean "

"Beds comfort"

"Had a bar with food options that were good"

"From the moment we arrived, our experience at The Grand America was nothing short of incredible. The attention to detail, the elegance of the property, and the genuinely warm hospitality made our stay unforgettable. A very special thank you goes to Holly Light, who went above and beyond to make our visit feel personal and seamless. Her thoughtfulness and kindness truly stood out—she is a gem and a perfect reflection of the exceptional service The Grand is known for. Holly made us feel not just welcome, but genuinely cared for. This hotel has become a tradition for our family, and each visit somehow feels even more magical than the last. Whether you’re there for a celebration or a relaxing getaway, The Grand America delivers on every level. Can’t wait to return!"

"Wouldn't mind a option to an upgraded room at check in. I understand completely when bookings are secured and the rooms are 100% booked for the week, but if an opportunity arrives where the upgraded room is available at check in, and offered, I would be left speechless. "