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Tokyu Stay Nishi-Shinjuku

Photo gallery for Tokyu Stay Nishi-Shinjuku

Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Tokyu Stay Nishi-Shinjuku

Tokyu Stay Nishi-Shinjuku

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo-to, 160-0023

Explore the area

  • Popular LocationShinjuku Central Park7 min walk
  • Popular LocationThe Tokyo Metropolitan Government8 min walk
  • Popular LocationTokyo Opera City Concert Hall16 min walk
  • AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Tokyu Stay Nishi-Shinjuku is in the city centre and near a metro station. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Ueno Onshi Park. Enjoy an event or a match at Tokyo National Olympic Stadium, and consider making time for Tokyo Tower—a top attraction that's not to be missed. Guests appreciate the hotel's convenience for public transportation: Nishi-shinjuku-gochome Station is 3 minutes on foot and Tochomae Station is 8 minutes.

What's nearby

  • Shinjuku Central Park - 7 min walk
  • The Tokyo Metropolitan Government - 8 min walk
  • Tokyo Opera City Concert Hall - 16 min walk
  • Japanese Sword Museum - 17 min walk
  • Meiji Jingu Shrine - 10 min drive

Getting around

  • Nishi-shinjuku-gochome Station - 3 min walk
  • Hatsudai Station - 18 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • Denny's - 4 min walk
  • Starbucks - 4 min walk
  • Omborato - 6 min walk
  • Tully's Coffee - 6 min walk
  • Junisoh - 6 min walk

About this property

Tokyu Stay Nishi-Shinjuku

3-star Tokyo hotel in Shinjuku, walk to The Tokyo Metropolitan Government
This smoke-free hotel features dry cleaning, a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include a vending machine. All 148 rooms boast deep soaking bathtubs, and offer free WiFi and washers/dryers. Free wired Internet and fridges are standard, as are LCD TVs with digital channels.
Tokyu Stay Nishi-Shinjuku offers 148 forms of accommodation with washers/dryers and a safe. LCD televisions come with digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1020 per person

Family friendly

  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1020 per person (approximately)
  • Cleaning/housekeeping/linen fee: JPY 1100 every 6 days

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku
Tokyu Stay Nishi Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi-Shinjuku Tokyo
Tokyu Stay Nishi-Shinjuku Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 451 out of 993 reviews
5 - Excellent 45%
Rating 4 - Good. 424 out of 993 reviews
4 - Good 43%
Rating 3 - Okay. 93 out of 993 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 993 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 993 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service ever!
This hotel refused to refund our money even though with COVID there was no way we could stay there with the current travel restrictions. Hotels.com agents tried several times to work with the hotel but to no avail. It was an expensive non stay. Shame on them!
Stayed 2 nights in Jul 2020

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 12 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the room. It is comfortable, clean, great.
Stayed 7 nights in Dec 2019