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"Good distance to Okaido and tram, also very comfortable due to nice attitude of all employees."

"The staff were so lovely and the hotel had lots of little nice touches that made it a pleasure to stay at. Dogo onsen was next door and the hotel provided towels and yukata to take. The room was quiet and peaceful. I didn’t dine at the hotel but enjoyed the free sake bar and there were lots of options for food nearby. "

"Hotel interior is more of the 80s-90s style. Overall, it’s still clean. "

"It's a wonderful hotel. Little old, but nice room condition."

"It is a couple hotel so the rooms are a bit unusual but this a clean, convenient hotel."

"Overall it was a great hotel to stay. Breakfast was great, too!"

"I really love mikan juice bar and staff are so friendly!"

"Heart of the Osen area and easy trolley ride to other tourist areas. Staff was very professional and helpful."

"If you would like experience Japan life style 50 years ago, this is the hotel for you. The staff were good and supportive. The hotel is centrally located from the dining area and main Japanese Onsen in Matsuyama. "

"I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good."

"Very good Japanese style hotel "

"Everything is perfect."

"Super convenient spot, and the amenities were fantastic as well as the staff."

"This is not central and is ideal for travelers with a car. The staff was very nice and the rooms were spacious, they are located right on the beach which is nice. "