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"Yes"

"Room is very clean. Luke handled our check in for our late arrival and greeted us as we were arriving. Helped us with getting our key from lock box and with a great parking spot! And a bottle of wine awaiting for us in our room, too! How kind and thoughtful! Also Luke had met our request for extra pillows, and left a trolly in our room so we could get all our luggage etc from our car to our room!"

"Great stay"

"Very clean but sink and carpet stains"

"The bed was wonderful. The towels very fluffy. Cleanliness good. Walking distance to shops. Enjoyed our stay."

"Charming property, quiet, spacious and comfortable. The included breakfast and the ordered gourmet dinner were superior! Friendly and knowledgeable owner. "

"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."

"The Management were very accommodating when I had made an error with the reservation."

"Being on hotels.com i expected this to be at a much greater standard than this. It really is a bnb rather than a hotel. It is in a beautiful rural setting with expansive view but the facilities are old and tired. Much less than i expected."