Reception

Reviews of Tisia Hotel & Spa

4 out of 5
Tisia Hotel & Spa
4 Teleki Blanka út, Tiszaujvaros

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great food, clean rooms.

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hamar Krisztina on 31 Oct 2023
Dear Jade,Thank you for rating us 10/10.Good to know that you liked our hotel and enjoyed your stay.We are looking forward to welcoming you again.Best regards,Krisztina Hamar DOS

10/10 Excellent

Jason

Stayed 3 nights in Jul 2023
Response from Hamar Krisztina on 7 Aug 2023
Dear Jason,Thank you for rating our hotel 5/5.We are happy to know you enjoyed your stay and we are looking forward to your next visit.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand-new, high-end property w/excellent service
We were very satisfied with the condition, comfort and cleanliness of the room and the service of the front desk. The breakfast buffet was very good (sparkling wine included), whereas the dinner buffets left some room for improvement. All dinner-time drinks were charged extra. The stay included unlimited entry to the adjoining thermal spa, for which the property provided free bathrobes and beach towels. However, some hotel staff members outside of the main reception had very limited English, so we had minor difficulties in communicating. The clientele of the hotel skewed older, with few families, so the ambience was more relaxed and stress-free. Overall, I was very happy and I would definitely stay there again.
Stayed 3 nights in May 2023
Response from Hamar Krisztina on 7 June 2023
Dear Guest,Thank you so much for rating us 10/10 and sharing your experience form our hotel.It really makes us pleasure to hear that you indent to come back to us. We hope we can welcome you back soon.Kind regards,Krisztina Hamar DOS

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, the food & spa was great, lot's of food to choose from.
Stayed 2 nights in May 2023
Response from Hamar Krisztina on 8 May 2023
Dear Alexander,Thank you for your great review.We are glad to hear that you liked the hotel and enjoyed the meals.We hope to welcome you back soon.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Felicia

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Hamar Krisztina on 23 Jan 2023
Kedves Felicia,Köszönjük szépen, hogy időt szánt kedvező véleménye megosztására. Mindig örülünk, ha vendégeink elégedetten távoznak.Remélem, hamarosan újra ellátogat hozzánk.Üdvözlettel,Dear Felicia,Thank you for the time taken to share your experience.We are always glad when our guests are satisfied with our services.I hope to see you back soon.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Marin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel, good restaurant, great accomodation, excellent SPA
Response from Hamar Krisztina on 6 Dec 2022
Dear Marin,Thank you for the great review.We are looking forward to welcoming you again.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Hamar Krisztina on 25 Oct 2022
Dear Camelia,Thank you very much for rating our hotel 10/10.We are glad that you enjoyed your stay and we are looking forward to welcoming you again.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Great Hotel, great value for money. Nice staff. Thanks very much for a great week
Stayed 7 nights in Oct 2022
Response from Hamar Krisztina on 24 Oct 2022
Dear Lester,Thank you for the great review.We are happy to hear that you enjoyed your stay and are and looking forward to your next stay.Have a nice day!Kind regards,Krisztina Hamar DOS

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working in Eger
A 1st class hotel. Very comfortable, food very with different types each day and friendly service. Staff also very friendly and helpful.
Stayed 7 nights in Oct 2022
Response from Hamar Krisztina on 24 Oct 2022
Dear Martin,Thank you very much for sharing your great experience and praise our services and our staff.I hope we will see you back soon.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Zoltan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience!
Everything was good. It is connected to a big thermal spa, which is just amazing. New hotel, very good quality. Nice, spacious rooms. Food was good also. Parking safe and car is under roof. I would recommend it, very nice and relaxing.
Stayed 1 night in Oct 2022
Response from Hamar Krisztina on 17 Oct 2022
Dear Zoltán,Thank you for sharing your great experience.We are glad to hear that you liked our hotel enjoyed your stay.We are looking forward to your next stay.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Cozma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Hamar Krisztina on 17 Aug 2022
Dear Cozma, Thank you for rating our hotel 10/10. We are looking forward to welcoming you next time.Kind regards, Krisztina Hamar DOS

10/10 Excellent

Daniel

Stayed 7 nights in May 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
No vale lo que cuesta.
Un dia no limpiaron el cuarto en lo absoluto, ni tampoco hicieron la cama. A lo cual amablemente reclame.... el resto de dias, fue basicamente lo mismo. La cama a medio hacer, y las almohadas decorativas en el piso
Stayed 4 nights in Jan 2024

8/10 Good

Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wohlfühlhotel
Wir waren schon einmal im April in diesem Hotel. Alles sehr sauber, sehr freundliches Personal, es gibt nichts zu beanstanden. Leider hat das Essen im Vergleich zum April nachgelassen. Der Geschmack war zwar sehr gut, nur die Auswahl hat nicht mehr die hichwertige Qualität.
Stayed 2 nights in Nov 2023
Response from Hamar Krisztina on 23 Nov 2023
Lieber Petra,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Wir bemühen uns um eine 100% Gästezufriedenheit und Ihr Feedback ist uns äußerst wichtig. Wir haben die von Ihnen genannte Problemen mit unseren Kollegen geteilt und wir werden mehr Aufmerksamkeit um Detail kehren. Wir bedanken uns für Ihren Besuch und wir hoffen Sie bald wieder einmal bei uns begrüßen zu dürfen. Mit freundlichen Grüssen,Krisztina Hamar Verkaufsdirektorin

10/10 Excellent

Károlyné

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hamar Krisztina on 18 Oct 2023
Kedves Vendégünk!Köszönjük szépen 10/10-es értékelését.Szeretettel várjuk vissza szállodánkba.Üdvözlettel,Hamar Krisztina értékesítési igazgató

10/10 Excellent

Ádám

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Excellent!
Stayed 1 night in Oct 2023
Response from Hamar Krisztina on 16 Oct 2023
Dear Ádám,Thank you very juch for yoru great rating.So good to know that you enjoyed staying with us.We are looking forward to your next holiday with us.Kind regards,Krisztina Hamar DOS

10/10 Excellent

PATRICK

Stayed 1 night in Oct 2023
Response from Hamar Krisztina on 10 Oct 2023
dear Partick,Thank you for the 10/10 rating.We are delighted to know that you enjoyed your stay and we are looking forward to the next.Kind regards,Krisztina HAMAR DOS

8/10 Good

Károlyné

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hamar Krisztina on 11 Sept 2023
Kedves Károlyné,Köszönjük, hogy megosztotta véleményét szállodánkról.Üdvözlettel,Hamar Krisztina értékesítési igazgató

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hamar Krisztina on 7 Aug 2023
Dear Kevin,Thank you for your great review.We hope we can welcome you back soon.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Wir kommen gerne wieder, hier passt alles.
Stayed 1 night in Apr 2023
Response from Hamar Krisztina on 11 Apr 2023
Liebe Petra,vielen Dank für Ihre Bewertung und dass Sie die Erfahrung, die Sie im Tisia Hotel gemacht haben, hier mit uns teilen. Wir freuen uns immer über jegliches Feedback und hören gerne, dass Sie Ihren Aufenthalt bei uns genossen haben. Das gesamte Hotelteam freut sich darauf, Sie bald erneut bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Krisztina Hamar DOS

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel
Tolles Hotel, sehr ansprechende Zimmer mit Balkon, super Service, hervorragendes und stets aufmerksames Personal, leckeres Essen. Wunderschönes Spielzimmer für die Kleinen, sehr schöner Badebereich. Wir waren 5 Nächte hier und kommen ganz bestimmt wieder.
Stayed 4 nights in Apr 2023
Response from Hamar Krisztina on 11 Apr 2023
Liebe Petra,vielen Dank für Ihre Bewertung und dass Sie die Erfahrung, die Sie im Tisia Hotel & Spa gemacht haben, hier mit uns teilen. Wir freuen uns immer über jegliches Feedback und hören gerne, dass Sie Ihren Aufenthalt bei uns genossen haben. Das gesamte Hotelteam freut sich darauf, Sie bald erneut bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Krisztina Hamar DOS

10/10 Excellent

Nándor

Travelled with family
Liked: Cleanliness
Szenzációs a szálloda. Nagyszerű konyha, vidám, segítőkész személyzet, hiba nem volt benne. Hamarosan visszatérünk.
Stayed 2 nights in Mar 2023
Response from Hamar Krisztina on 20 Mar 2023
Kedves Nándor,Köszönöm szépen a kedves visszajelzést.Várjuk Önt szeretettel legközelebb is.Üdvözlettel,Hamar Krisztina értékesítési igazgató

4/10 Poor

LIDONG

Stayed 1 night in Dec 2022
Response from Hamar Krisztina on 19 Dec 2022
Dear Lidong,Thank you for letting us know your opinion.We are sorry that we couldn't meet your expectations.I'm sure, that if you let us know any problem on the spot my colleagues will do their best to solve any issue and make your stay the best possible.We hope that next time you will have a better experience.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elektromos autóval környezetbarát szállodában
Elsősorban szeretném kiemelni, hogy mennyire elégedettek voltunk azzal, hogy az elektromos autónkat a szálloda parkolójában ingyenesen tudtuk feltölteni, nagyon elkötelezettek a környezettudatosságban! Gyönyörű hotel, ízlésesen berendezett szobákkal és kényelmes ágyakkal! A gluténmentes ételek is rendelkezésre álltak! Reggeli és vacsora is finom, bőséges választékkal! A személyzet mosolygós, segítőkész! Minden tökéletes volt👏👏👏👏
Stayed 2 nights in Sep 2022
Response from Hamar Krisztina on 17 Oct 2022
Kedves Anita,Köszönjük szépen, hogy megosztotta másokkal is kedvező véleményét szállodánkról. Mindig jól esnek a dicsérő szavak, melyeket megosztottam kollégáimmal is.Remélem, hogy legközelebbi tartózkodása alkalmával hasonlóan elégedett lesz.Várjuk Önt szeretettel.Üdvözlettel,Hamar Krisztina értékesítési igazgató

10/10 Excellent

Orsolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Hamar Krisztina on 14 Sept 2022
Kedves Orsolya,Köszönjük szépen kedvező értékelését.Remélem, hamarosan ismét ellátogatnak hozzánk.Üdvözlettel,Hamar Krisztina értékesítési igazgató

10/10 Excellent

Marek

Stayed 2 nights in Aug 2022
Response from Hamar Krisztina on 29 Aug 2022
Dear Marek,Thank you for rating our hotel 10/10.We are looking forward to your next stay.Kind regards,Krisztina Hamar DOS

8/10 Good

Marjolaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy moderno y limpio, cuarto amplio. Acceso fácil a las aguas termales y piscinas por entrada separada. El sitio de las piscinas es muy grande, con poca sombra y asientos gratis, no dudes en llevarte tu propio material (sombrilla, silla, tienda de campo) si tienes. La media pensión no incluye bebidas (ni siquiera agua) durante la cena y el servicio de aquellas fue exageradamente lento. El servicio fue mejor en el desayuno. La comida estuvo bien salvo los postres
Stayed 1 night in Jul 2022
Response from Hamar Krisztina on 23 Aug 2022
Dear Marjolaine,Thank you for sharing your experience.We will discuss your opinion with my colelagues and consider it for evaluating our services. I hope, that you will see the development during your next stay.We hope to welcome you back soon.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel !
Hotel godny polecenia, czysty, miła obsługa wszystko czego potrzeba na miejscu. Jedyna rzecz której wypadałoby się bardziej przyjrzeć to dostępność posiłków. Chodzi o to że gdy przychodziliśmy na śniadanie czy kolację np. około godziny przed końcem dostępność dań była mocno ograniczona i nikt z obsługi za bardzo się nie kwapił aby te dania które zeszły uzupełnić, inaczej się miała rzecz gdy przyszło się zaraz na początku wtedy wszystko było dostępne i był bardzo duży wybór. Nie wiem też jak do końca wyglądać powinno sprzątanie pokoi w takim obiekcie w każdym razie pokoje są sprzątane tylko na wyraźne polecenie gościa, gdy nikogo nie ma pokój nie był sprzątany tzn. śmieci wyrzucone ale np. łóżka nie ścielone pokój nie odkurzany, ani ręczniki nie wymieniane, trzeba to mieć na względzie. My tylko byliśmy 3 doby więc dla nas nie było z tym żadnego problemu. Nam to nie przeszkadzało. Ogólnie na plus, dostęp do term i basenów w cenie, szlafroki i ręczniki na zewnątrz. Przyjazny i bardzo miły personel, dobra kuchnia, dobre wino. Generalnie polecam w 100 %. Na pewno jeśli będzie okazja jeszcze tam wrócimy :)
Stayed 3 nights in Aug 2022
Response from Hamar Krisztina on 19 Aug 2022
Dear Guest,Thank you for sharing your experience and rating our hotel 10/10.We will consider your opinion for developing our services.We hope to see you back soon.Kind regards,Krisztina Hamar DOS

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Bewertung.
Einfach nur super! Sehr freundliches Personal, alles Tip Top sauber. Schöne Aussicht von Balkon. Essen, egal Frühstück oder Abendbrot reichlich. Die einzige Negative Punkt war, das der Abendessen ständig kalt gewesen, egal Suppe oder Gulyás oder Fleisch. Sonst auf jeden Fall sehr empfehlenswert dieses Hotel!
Stayed 8 nights in Jun 2022
Response from Hamar Krisztina on 14 July 2022
Lieber Attila, vielen Dank für Ihr Feedback und es freut uns zu hören, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüssen, Krisztina Hamar DOS

8/10 Good

Gábor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Hamar Krisztina on 19 Apr 2022
Kedves Gábor, Köszönjük, hogy értékelte szolgáltatásainkat. Várjuk Önt legközelebb is. Üdvözlettel, Hamar Krisztina értékesítési igazgató