Tinguá Hotels, Rio de Janeiro

"Everything great, food, staff, cleaning and comfortable room. Amazing breakfast. Close to everything, right at downtown. We will be back. "

"This hotel had everything we needed. The shuttle was quick, easy, and ran on time. The breakfast buffet was good and included, with a nice variety. We didn’t use the pool as the weather was cool. Would stay again."

"Hot water took a long time to partially warm up and then cooled back, AC was dated and noisy, bed sheets were minimal. Otherwise staff was helpful, room was clean, food was good, and transportation to and from the airport was very efficient."

"The AC was amazing. The breakfast was great"

"Hotel bien situé, prêt des service et attraction. Le gros probleme est que le matelas etait dans une condition épouvantable, douleur toutes les nuit a cette hotel, les vibration causé par les vehicules et transports dans la rue, était impressionnante."

"The staff was super helpful and the hotel was very clean and beautiful. The breakfast was excellent. Valet parking was included and was very convenient. The location was right in downtown and had easy access to food, shopping, and tourist spots."

" This hotel had many wonderful reviews, which is why my boyfriend and I decided to stay here. Unfortunately, our experience was not what we expected. When we first entered the room, we immediately noticed several issues. The air conditioner was leaking water onto the floor, the restroom had no fan, and there were no small towels for bathing. The room itself was also very small. Another inconvenience was that there was no iron in the room—the iron and ironing board are located on the 10th floor, and you must request a special key from the front desk because your room key does not allow access. The shower also did not appear very clean. Housekeeping was another problem. We requested that our room be cleaned, but it was not cleaned for several days after the request. We also asked for additional towels and were told they would be placed in our room, but we never received them. During our trip I unfortunately missed my flight, so my boyfriend extended our stay. However, the extension was never updated in the hotel’s system. Our room key suddenly stopped working, and when I went to the front desk they said they had no record of us staying there. Even after showing receipts and booking confirmations, they couldn’t locate it. After about 45 minutes they finally fixed the issue and gave me a new key. Later that night, while I was alone in the room, I heard repeated knocking around 11 PM. When I asked who it was, there was no response. The knocking continued until after midnight."

"Friendly staff, clean amenities and excellent location"

"Great staff friendly and peaceful "