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"Terrible all round experience. Greene King should be ashamed"

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"It felt a bit like a fancy youth hostel, but the whole “no staff” concept was a bit off-putting."

"Really nice stay in a superb location. Really good food and beer as well"

"Nice well modernised room with fantastic bathroom in central location. Friendly helpful staff and good atmosphere "

"Good location on the main square with on street parking. Nice evening meal but overpriced. I think the owner is new and still learning the hospitality trade. Breakfast distinctly average Hotel public rooms have been refurbished, room nice but bathroom still needed a little attention. Overall we enjoyed our stay."

"This was a hotel we had passed many times and not gone in as we did not like the look from the road. I unwittingly booked it assuming it was in Richmond north Yorkshire not right on the A66. BIG mistake it was the best stay we have had for a while. Staff were very helpful and friendly. Everywhere was clean and tidy. Only thing we did not like was breakfast in our room. The basket delivered to the room was good but you had to eat it on your knee. A small table and chairs in the room would have been better. Still will recommend the hotel to all our friends and family. Great service."

"What a gorgeous Yorkshire small market- town hotel. We arrived on a sunny April day and enjoyed drinks outside on the pavement terrace facing the market square. Inside is a comfortable, tastefully decorated sitting room as well as a bar area and restaurant. A beautiful wide staircase led to our room which was also lovely. All the staff were friendly and helpful and the restaurant was excellent too."

"Outstanding hotel and service from all staff"