Billiards

Reviews of The Social Hub The Hague

3 out of 5
The Social Hub The Hague
Hoefkade 9, The Hague

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 566 reviews" "
Rating 8 - Good. 254 out of 566 reviews" "
Rating 6 - Okay. 69 out of 566 reviews" "
Rating 4 - Poor. 18 out of 566 reviews" "
Rating 2 - Terrible. 14 out of 566 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Virgil

Stayed 3 nights in Dec 2023
Response from Dennis Lageweg, General Manager on 17 Jan 2024
Dear Virgil,Thank you for this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Dennis Lageweg, General Manager

2/10 Terrible

Daniel

Stayed 3 nights in Nov 2023
Response from Dennis Lageweg, General Manager on 18 Dec 2023
Hey Arrey, thanks for taking the time to share your experience at The Social Hub.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to see you again at The Social Hub. Keep learning, staying, working, and playing!Dennis Lageweg, General Manager

10/10 Excellent

Zhiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Dennis Lageweg, General Manager on 27 Nov 2023
Dear Guest,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back on a future occasion. Best wishes,Dennis Lageweg, General Manager

4/10 Poor

Raja

Travelled with pets, Travelled with group
Liked: Amenities
Disliked: Staff & service
Yeah it was alright
Response from Dennis Lageweg, General Manager on 14 Sept 2023
Dear Guest, Thank you for your feedback.We are so glad that you enjoyed your recent stay with us. However, we are sorry that you felt our high standards of service weren't reached on this occasion. We truly value all feedback and rest assured, your comments will be reviewed with our team.We look forward to seeing you again in the future.Best regards,Dennis Lageweg, General Manager

10/10 Excellent

Emmanouil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Dennis Lageweg, General Manager on 14 Sept 2023
Dear Emmanouil,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back for another memorable experience.Best wishes,Dennis Lageweg, General Manager

10/10 Excellent

Suad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023
Response from Dennis Lageweg, General Manager on 14 Sept 2023
Dear Suad,Thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to have the occasion to welcome you back.Best wishes,Dennis Lageweg, General Manager

10/10 Excellent

Nila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Dennis Lageweg, General Manager on 14 Sept 2023
Dear Nila,Thank you for taking the time to leave your review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope that you will return on another occasion. Best wishes,Dennis Lageweg, General Manager

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jun 2023
Response from Dennis Lageweg, General Manager on 19 July 2023
Dear Ken, Thank you for this positive feedback.Dennis Lageweg, General Manager

8/10 Good

Lakijsha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Dennis Lageweg, General Manager on 16 July 2023
Dear Guest, Thank you for taking the time to review your visit.Dennis Lageweg, General Manager

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from my room. Staff were helpful and supplied a packed breakfast as I left too early for the breakfast sitting.
Stayed 1 night in Jul 2023
Response from Dennis Lageweg, General Manager on 16 July 2023
Dear Deborah, Thank you very much for this kind review of your stay.Dennis Lageweg, General Manager

6/10 Okay

Justin

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Dennis Lageweg, General Manager on 16 July 2023
Hello Justin,Thanks for commenting on your stay.We are pleased that our high standards hit the mark!We hope to welcome you back. All the best,Dennis Lageweg, General Manager

8/10 Good

CHIEH-CHAO

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Dennis Lageweg, General Manager on 4 July 2023
Dear Guest,Thank you for positively reviewing your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Dennis Lageweg, General Manager

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location & clean rooms but didn't realise it was a student hotel & there was a lot of noise in the courtyard on the friday night!
Stayed 3 nights in Jun 2023
Response from Dennis Lageweg, General Manager on 29 June 2023
Dear Claire.Thank you very much for sharing your positive review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We would be glad to have you return for another memorable stay.Best wishes,Dennis Lageweg, General Manager

10/10 Excellent

Lars Rune

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of the Social Hub.
It was overall an amazing stay. It was clean, looked nice. Was a alright bed and room overall. Although it would have been nice with a refrigerator in the room. The thing that where really amazing was the staff. Everyone was so helpfull, and friendly!! The hotel is in a bit of a weird location, but it was fast and easy to get to the city centre in the day. A bit harder at night, but only a 15 minute walk.
Stayed 2 nights in Jun 2023
Response from Dennis Lageweg, General Manager on 14 June 2023
Dear Lars Rune,Thank you for this review of your recent stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback.We apologize that you were not entirely satisfied with your room's amenities. Please know that we have noted your concerns.We are looking forward to welcoming you again. All the best,Dennis Lageweg, General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Dennis Lageweg, General Manager on 13 May 2023
Dear David,Thank you for taking the time to share your opinion with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to welcome you back in the future.Best wishes,Dennis Lageweg, General Manager

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Dennis Lageweg, General Manager on 11 May 2023
Dear Kamila,Thank you for this kind review about your recent visit.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We all look forward to welcoming you back in the future.Kind regards,Dennis Lageweg, General Manager

8/10 Good

Ines

Business traveller
Liked: Cleanliness, property conditions & facilities
Desent overnight stay close to the station.
Stayed 1 night in May 2023
Response from Dennis Lageweg, General Manager on 6 May 2023
Dear Ines,Thank you for sharing this positive review.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.Wishing you all the best and looking forward to your next visit,Dennis Lageweg, General Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Dennis Lageweg, General Manager on 30 Apr 2023
Dear Ben,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again. Best wishes,Dennis Lageweg, General Manager

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy stay, was comfortable and the rooms were spacious, would definitely recommend going to everyone I know staying in Den Haag, just hopefully people don't make the mistake like I did and thought it was closer to Central than HS, other than that I've had no complaints about this.
Stayed 2 nights in Apr 2023
Response from Dennis Lageweg, General Manager on 26 Apr 2023
Dear Jonathan,Thank you for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back on a future occasion. Best wishes,Dennis Lageweg, General Manager

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good, but room for improvement!
room very good well presented comfortable clean bed good bathroom and fantastic view across city, but needs milk for tea and more tea bags etc Also variable room service, ie tea coffee not replenished, room service not done on one day. Catering facilities closing at 6.45 was very early, bar closing at 9.00 also very early! Friendly staff, but need to be fully briefed and confident in their role!!
Stayed 4 nights in Mar 2023
Response from Dennis Lageweg, General Manager on 25 Mar 2023
Dear Guest,Thanks for taking the time to review your visit to our hotel.We are pleased to know that we met your expectations in terms of comfort and high standards. Our team are on hand for anything you might need, please don't hesitate to simply let us know.The entire team looks forward to welcoming you back.Kindest regards,Dennis Lageweg, General Manager

10/10 Excellent

Annet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern styling. Noce big double bed
Stayed 2 nights in Mar 2023
Response from Dennis Lageweg, General Manager on 23 Mar 2023
Dear Annet,Thank you for such a positive review of your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you again soon.Best wishes,Dennis Lageweg, General Manager

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and accommodating— highly recommend
Stayed 5 nights in Mar 2023
Response from Dennis Lageweg, General Manager on 23 Mar 2023
Dear Adriana, Thank you for this kind review about your recent visit.We are pleased to know that you had a pleasant stay, our team works hard to ensure that every guest has the very best experience and your positive feedback inspires us to continue with our efforts.It would be a pleasure to have you return on a future occasion. Best wishes,Dennis Lageweg, General Manager

8/10 Good

YA-WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Kalai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay. Convenient location from Haag HS station but at least a 15 minute walk into the city centre area. Bar and hotel grounds were nice. Doubles as a student residence so comes with the typic noise/youth groups. Beds very comfy.
Stayed 2 nights in Jun 2022
Response from Ioana on 22 June 2022
Hi there, Thanks for taking your time to leave us a review! Wow, it’s great to see that you had such a great time with us and enjoyed our bar. Looking forward to welcome you again in one of our equally-amazing hotels! Happy travels, Ioana Community Supervisor The Student Hotel The Hague

10/10 Excellent

Andreu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like the good ambience, but the path to go to the rooms was weird
Stayed 2 nights in Dec 2021
Response from TSH The Hague on 12 Dec 2021
Hi Andreu, Thank you for writing this review :) We are happy to hear you liked the ambience! I hope to see you again soon here or at another amazing TSH location! May the student in you live forever, Naomi - Operations assistant

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service, room comfort
Convenient location and friendly staff
The location is quite convenient, very close to the train station, although it's not the nicest part of town. The room had a Nespresso and a good hair dryer, which were nice details. We first got a room facing the street, which can actually be really loud because of the traffic. The staff was super friendly and we were moved to a room facing the yard. The hotel has a parking for 12€ — driving in may be tricky for a new driver or with a large car.
Stayed 1 night in Sep 2021
Response from Nova on 28 Sept 2021
Hi Beatriz, Thank you very much for taking your time to leave us a review. Glad to see that you like our staff. We are sorry not everything met your expectation about the location. We hope we you give us another chance to impress you next time! Happy travels, Nova from the reception The Student Hotel The Hague

10/10 Excellent

Keonrok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Conor

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel
I was amaze balls great stay
Stayed 5 nights in Jul 2021
Response from TSH The Hague on 28 July 2021
Hey Conor, Thank you very much for your review! We like to think we've created a very special kind of vibe with our lively community of students, professionals and travelers, so hearing that you enjoyed being part of the experience makes us feel amaze balls! Happy travels! Naomi - TSH The Hague

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Julianne - Assistant operations TSH The Hague on 13 Sept 2020
Hey Nico! Wow, a four stay review! We love to see that you enjoyed your stay with us, and we hope to see you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Angela, Australia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the train station, but when I first arrived I wasn’t too sure about the area. It turned out to be fine. Staff were friendly. The decor is quirky but I didn’t feel that relaxed in it for some reason.
Stayed 4 nights in Feb 2020
Response from Assitant Operations on 11 Feb 2020
Hi Angela! First of all i'd like to thank you for leaving us with such a nice review! We're so glad you enjoyed your time in our hotel, and it means a lot to hear you found our staff to be friendly :) We take great pride in our TSH vibe and decor, of course that doesn't mean it's for everyone, we're glad you enjoyed your stay anyway. We hope to be able to welcome you back sometime soon! Lots of love, Team TSH The Hague

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the style and atmosphere at The Student Hotel.
Stayed 2 nights in Jan 2020
Response from Sarai on 9 Jan 2020
Hi there! We are very happy to hear that you enjoyed the style and the atmosphere in our hotel. That is one of our biggest goals; to give you an unique vibe and experience :) We hope to see you back soon, The Student Hotel The Hague

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location for trains and city center access
Stayed 2 nights in Oct 2019
Response from Sarah on 16 Oct 2019
Hi there! Thank you for your amazing feedback! Glad to see you loved our location! Of course, being close to all the best hotspots is important. Thank you very much for all the love and for the review! Hope to have you back soon! The Student Hotel

10/10 Excellent

Ruchika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Sarai on 30 Sept 2019
Hi Ruchika! Thank you so so much for your 5-star review <3 We really appreciate it and we are very happy to hear that you have enjoyed your stay with us. We hope to see you back soon. Warm regards, Team The Student Hotel The Hague

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
5muns walk from den Haag HS, restaurants, a supermarket are waiting a minute or two from the hotel, good amenities including coffee and tea, clean rooms, daily housekeeping. And the staff are super helpful and friendly!
Stayed 1 night in Sep 2019
Response from Sarai on 29 Sept 2019
Hi there! Thank you so much for leaving us a 5-star review! We are super happy to hear that you loved the location, the rooms and ofcourse our lovely staff <3 We will pass your compliments on to my colleagues! Warm regards, Team The Student Hotel The Hague

8/10 Good

Michelle, Jamaica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly and responsive staff, clean, the breakfast was very good, the food was fresh and there was a good variety...
Stayed 5 nights in Sep 2019
Response from Sarai on 18 Sept 2019
Hey Michelle! Thank you so much for taking your time to write us such a positive and kind review. We are glad that you really enjoyed your time at The Student Hotel and thank you for your kind words about the location, our staff and the breakfast :) We hope to see you back soon! Warm regards, Team The Student Hotel The Hague

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The stay was great. the hotel is 3 min walk from a train station so its very convenient. The hotel is clean, simple and nice overall, good value for money
Stayed 1 night in Sep 2019
Response from Operation Assistant on 15 Sept 2019
Hello there! Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels, The Student Hotel The Hague

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Facilities and room good- but unfortunately really noisy. Courtyard outside our room had guests/ students to around 2am and staff
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Karel, Curacao

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good breakfast. service and help of all the workers, the manager and at the front desk is very good.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They give you stroopwaffels and candy on arrival. They are always there with a smile. The restaurant menu has a great variety (something for me included, gluten free vegetarian) and a very friendly waiter. The room was spacious and looked out on a courtyard, so quiet. And although not completely central, after one turn at the first corner, it’s a straight walk on one street all the way to town and the major highlights of the city in 20 mins. I was able to orientate myself very quickly, and there was a train station (HS) just across the square from them as well. Also step free for wheelchairs and disabilities.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for students and their parents for short stays
Stayed 2 nights in Jul 2019

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
100% AMAZING
Stayed 3 nights in Jun 2019
Response from Sarai on 28 June 2019
Dear madeline, Thank you so much for your super kind and positive review ! You made us really happy :) We are very glad that you have enjoyed staying with us and we hope to see you back soon. Warm regards, Team The Student Hotel

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Sarai on 28 June 2019
Hi Rachel! Wow! 10 out of 10. Thank you so much for your review and your super high score :) It helps us a lot. We hope to see you back soon. Warm regards, Team The Student Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best place for those using wheelchairs or have difficulty walking long distances (the rooms are in a separate building as reception). However, the room is roomy and innovative without trying too hard; the breakfast is tasty and varied. And I thought you got a lot for your Euro. I am looking forward to trying other Student Hotels in the chain.
Stayed 1 night in Mar 2019
Response from Chris on 27 Mar 2019
Hey there! We're happy to hear you enjoyed your stay with us and that you found it to be good value for your money! We're glad that your liked our decorations too - we try our best :) As for the wheelchair accessibility, we get that our place is a bit big, but we have ramps and elevators all throughout the property, so that shouldn't pose a challenge! Either way, we're looking forward to hearing your impressions from our other hotels and we hope you'll have a fantastic time wherever you go! Until next time, happy travels! The Student Hotel The Hague

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Chris on 1 Apr 2019
Hey there! Thank you for taking the time to leave us such a positive review! We hope you had a great time here and that you'll choose to visit us again in the future. Until then, happy travels! The Student Hotel The Hague

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2019
Response from Chris on 15 Mar 2019
Hey there! Judging by the stars you left us, you didn't have such a great time here. We'd love to hear exactly why so we can make your next stay better, so if you feel like it, just send us an e-mail or call us and let's talk about it! Happy travels, The Student Hotel The Hague Chris

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
I stayed just for two nights. The place was good.
Stayed 2 nights in Feb 2019
Response from Chris on 12 Feb 2019
Hello there, We're happy to hear you had a good time at our hotel and that you found it pleasant for the duration of you stay. Hopefully we'll see you again sometime soon! Until then, happy travels! The Student Hotel The Hague Chris

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Close to the metro station, close to the center and easy to get around.
Stayed 1 night in Jan 2019
Response from The Hague on 29 Jan 2019
Hi there! Glad to see you loved our location! Of course, being close to all the best hotspots is important, so we're happy to hear you were able to enjoy all the fun places and things to do in the neighborhood. Thank you very much for all the love and for the review! Hope to have you back soon! The Student Hotel The Hague

8/10 Good

Muhammad Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2019
Response from Chris on 14 Feb 2019
Hi there! Thanks for the good review! Hopefully we did everything well, but if you have any tips for us on how to do better next time, just shoot us an e-mail or give us a call. Until next time however, happy trips! The Student Hotel The Hague Chris