Great Escape Tours and Activities

Room was small but they all are in NYC, but it had everything we needed. Nice bathroom with great shower. There were some crumbs on the surface when we arrived, so I knew that hadn’t been cleaned but otherwise it was clean. The only housekeeping complaint was that only one day did we return to the room with the correct number of towels for all the family to shower. But they were easy to get from the front desk. I would say if you’re tall be prepared to have your feet hang off the end of the bed, my husbands did and he’s only 5,8” and I didn’t remove one of the pillows so slept a bit further down the bed but my feet went off the end and I’m 5’4”. Location is convenient, short walk from Penn station and short walk to Times Square. The hotels is set back from the street, and they have benches outside, which meant there were often homeless people hanging out on the benches. However, they have a security guard outside and they cleaned everyday so it was fine. The property felt secure since they had a security guard outside and another in the lobby and you have to use your key card for the elevator. I would stay again.

Lovely, attentive staff and a genuinely helpful concierge who booked us a fantastic dinner. I really can’t say enough about the entire staff from the moment we checking until to the end. This Hotel has One the most beautiful restaurant with fantastic service and food. I truly loved my room . The maid was keeping the room clean and paid so much attention to little details that my wife and I cared so much about. . Five star and Fantastic breakfast and dinner!!! All the waiters staff very professional and friendly. I highly recommend this hotel.

This property was amazing. The rooftop was the perfect place to unwind at the end of the day. The staff was super friendly and helpful. We'll be back!