Dear Vanessa,Thank you for taking the time to provide us with feedback regarding your recent stay. Your insights are invaluable to us as we continuously strive to improve our guest experience.While I'm glad to hear that you appreciated the tea/coffee making facilities and found our shower room products satisfactory, I want to extend my sincere apologies for any inconvenience caused by the size of the room and shower room. We understand that comfort and space are important aspects of any stay, and I regret that we fell short of meeting your expectations in this regard.Furthermore, I am disappointed to hear about the cleanliness issue with the showerhead. Please rest assured that we take hygiene standards very seriously, and I have addressed this matter with our housekeeping team to ensure that such oversights are rectified promptly. Your feedback helps us maintain the high standards of cleanliness and comfort that our guests deserve.I'm pleased to hear that you enjoyed our breakfast offerings and the variety of choices available. However, I apologise for any inconvenience caused by the lack of food availability on Sunday evenings and the early closure of the bar. Your comments have been noted, and we will explore options to better accommodate our guests' dining needs during these times.Once again, thank you for sharing your experience with us, Vanessa. We hope that despite the shortcomings you encountered, you were still able to enjoy your stay with us. If there's anything else we can do to improve your experience or if you have any further feedback to share, please don't hesitate to reach out to me directly. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Gosia Dadalska General Manager

Dear Nadia, I trust this message finds you well. Firstly, I want to express my gratitude for taking the time to provide feedback on your recent stay at the Royal Oak at Tetbury. Your insights are invaluable to us as we continually strive to enhance our guests' experiences.While I'm pleased to hear that you enjoyed the food at our restaurant and found our staff helpful, I must extend my sincere apologies for the cleanliness issues you encountered in your room. Please rest assured that this is not reflective of the high standards we aim to uphold, and I have personally addressed this matter with our housekeeping team to ensure such oversights are rectified immediately.Furthermore, I apologise for the inconvenience caused by the unclean kettle and glasses, as well as the need to request fresh towels. This is certainly not the level of service we aim to provide, and I assure you that your feedback will be used to implement improvements in our operations.On a positive note, I'm glad you found our location in the Cotswolds favourable and appreciated the availability of parking. We are indeed fortunate to be situated in such a picturesque area, and we strive to complement this with excellent service and accommodations.Once again, I apologise for the shortcomings you experienced during your stay. We take your feedback seriously and are committed to ensuring that your next visit surpasses your expectations. If you decide to give us another chance, please don't hesitate to reach out to me directly, and I will personally ensure that your stay is nothing short of exceptional.Thank you for choosing the Royal Oak at Tetbury. We appreciate your custom and hope to have the opportunity to welcome you back in the future. Warm regards,Gosia Dadalska General Manager

Thank you

Thank you for taking the time to review us. We are glad you enjoyed your stay.

Thank you for taking the time to review us, we are glad you enjoyed your stay.