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"Na"

"The staff is very friendly!"

"Worst hotel experience for a supposed 5-star property. Dirty rooms, cockroaches, ants, clogged bathroom, no hot water, weak A/C, Wi-Fi not working, and dog feces on the terrace. The only response was “sorry,” with no compensation at all. Definitely do not recommend, especially for the price charged."

"It was ok"

"Habitaciones amplias, pero les falta una limpieza a detalle,la alberca estaba llena de pelotas de un evento que hubo y los días lunes y martes no hay servicio de comedor ni bar, la a encargada es muy amable y servicial, creo puede mejorarse el mantenimiento de este alojamiento que tiene muy bonitas vistas a la laguna y tiene una bonita arquitectura"

"Buen servicio Por las señoritas Xóchitl y julia"

"An excellent location "

"Staff very friendly and efficient, great atmosphere and location by the lake"

"The room is very clean as well the lobby the staff is friendly and we were in the center so ever was walking distance and ofc the transportation was close bY as well"

"Todo excelente muy recomendado "

"Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍"

" Clean, quiet, beautiful"

"Gorgeous Hacienda and lovely staff! We had the perfect weekend in Hacienda Acamilpa. "

"Clean , we stayed a night and it was perfect no complains"

"Ordenado y amable el personal, hasta ahorita no hubo queja ninguna por mis mascotas en la habitación!!"

"Nice place to atay"

"Caro para los servicios y habitación modesta que ofrece el hotel, llegue a reservar con ellos porque el hotel eterna primavera canceló mi reservación sin yo haberlo pedido. "

"Fantastic hotel with great gardens and pool."

"Clean room, good staff"