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"Room not like in pictures hair in the sink and bath they took about 30 minutes to open the door because I get late nite I don't feel the price I pay for the service I got please do something about it"

"Geeat place"

"Muy lindo el hotel, y muy buena atención."

"the room and everywhere was very clean an quiet place. The staff very helpful and friendly. Breakfast was good. The only thing that wasn't good was the Wifi very slow poor signal but other than that everything else was great "

"This place is an absolute treasure! Everyone is super kind, friendly and accommodating. The food and drinks are delish and everything is reasonably priced. The outdoor pools are beautiful and well-maintained. Excellent!!! "

"Room size was perfect, the amenities in the property are exactly as described. Great location."

"The service and food is great. About the facilities they need gym maintenance. The SPA highly recommended. "

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"Wonderful hotel! the immersive place awesome, the staff goes the extra mile to make you feel welcome, the pool and jacuzzi area are very nice and well kept, great spa too!! "

"Good location with great security. The rooms would need air conditioning since fans are not enough to cool down it during warm days. "

"Was ok ,nice swimming pool "

"Great service, staff was courteous and accommodating. Bed was comfortable and room was clean. Only first day, had no hot water for the shower... after that everything was great!"

"Todo excelente "

"El hotel es grande y bonito. El único detalle es que la cocina sólo está disponible para el desayuno, el cual es sabroso y suficiente. "

"Really nice, clean and quiet. Food is great "

"El hotel es nuevo (1 año), así que todo está muy limpio y bien mantenido. Un estilo estético muy agradable y moderno, me gustó mucho. El staff es muy amable. El ambiente es muy tranquilo y cayado, ideal para relajarse. Mi única observación importante es que anuncian tener jacuzzi, pero en realidad es una poza pequeña con agua tibia y sin hidromasaje. "

"it is a great place to stay in Cuernavaca - better than staying in a hotel. Great amenities, beautiful gardens and restaurant."

"Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍"

"I liked that it was close to almost everything "

"Very nice hotel! Great value! My only complaint was that the shower head could use replacing. The restaurant was excellent."