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"very nice place to stay.room and restroom are very spacious and clean.Great downtown location if you want to go explore the mercado is a must less than 5minutes away.Rooms are not sound proof you can hear other guest and the noise from the street overall is a nice place to stay. "

"Was ok ,nice swimming pool "

"Worst hotel experience for a supposed 5-star property. Dirty rooms, cockroaches, ants, clogged bathroom, no hot water, weak A/C, Wi-Fi not working, and dog feces on the terrace. The only response was “sorry,” with no compensation at all. Definitely do not recommend, especially for the price charged."

"The staff is very friendly!"

"Excellent staff, but the room smelled bad and the sink was leaking. Also, the bed was terrible, not comfortable at all; you could feel the springs of the mattress."

"An excellent location "

"Staff very friendly and efficient, great atmosphere and location by the lake"

"Estuvo horrible jaja No tenía agua nuestro lavabo y eso que lo fueron a revisar y no dijeron ni arreglaron nada, no había nada de personal capacitado, solo dos chavos que medio querían ayudar pero no podían hacer mucho. La alberca suuuper sucia y el agua muy turbia que me dió asco meterme a mí y a mi novia. Terrible experiencia que mejor me fui a otro hotel en cuanto pude"

"Es una casa grande convertida en hotel y que actualmente le falta mucho mantenimiento. Las tazas de baños no tienen tapa, canceles se están cayendo, cortinas se caen. No lo recomiendo "

"It is a real mess, without water in the bathrooms, dirty, difficult to access the room, it is a theft. "

"the room and everywhere was very clean an quiet place. The staff very helpful and friendly. Breakfast was good. The only thing that wasn't good was the Wifi very slow poor signal but other than that everything else was great "

"It is a clean and nice hotel with good food at his restaurant, for the god price, it worth it"

"Great service, staff was courteous and accommodating. Bed was comfortable and room was clean. Only first day, had no hot water for the shower... after that everything was great!"

"Clean room staff friendly and cleanliness everyday"

"Great service and staff"

"Nice place to atay"

"Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍"

"Staff was very professional and courteous, the facilities are superb. Cannot wait to return"

"The hotel was clean and close to the family that i was visiting. They had a nice restaurant with good food. I slept very well and was comfortable staying there."