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"Upon arrival, we noticed ants all over the sink, floor, and shower. Later that night we noticed the sheets appeared to have specs of dirt, bugs, or something on them. The hotel was completely booked as well as all others in the area and we were hours away from home, so we had no choice but to stay. Maintenance did spray and wipe down the bathroom and changed the sheets. We were told we would get a call from management the next day, but never did. The next day we found additional small beetle looking bugs on the beds. We were told they were still fully booked, but did have 1 room they keep for overbooking, which they allowed us to move to. That room appeared clean, but we again never received a call from management and also were not offered any sort of refund. "

"The frigde had mold in it it was unplugged iy did wipe rite out but they didnt clean it b4 we enterd the room ther so much stuf stored under the stairs it looks terrable they just need to clean more"

"Washer or drier not working properly and was never offered compensation from staff when I had to continually go back to get more quarters "

"Great place! Plenty of space. Quiet. Close enough to Nauvoo for all the attractions."

"Should not advertise as you have a pool and then people show up and it’s closed for the season. It’s an indoor pool, so that makes no sense why it’s not open. The wall are paper thin and we could hear everything beside and above us. The pleather chair is horrible it’s peeling and worn needs to be thrown in the garbage. Should not be changing $140 a night this is more like a $89 a room. Not impressed with this hotel."

"We have stayed here before and had an excellent experience, so we were comfortable staying again. Very clean and comfortable. The floors take some getting used to but i wouldn't have it any other way. Such a charming spot and the garden is a bonus!!"

"Everything electronic, except for the refrigerator was unplugged. The bedside lamp was broken. There was soap residue on the shower drain. There was no type of soap products in the bathroom or shower. The mirror was covered with hand prints. Had to have maintenance to turn the heat on.I spent the night there simply because I had driven 600 miles. I would not stayed there if my wife was with me. At least I didn’t see anything crawling. Check in and out process is atrocious."

"Great as always."

"This home was exceptionally clean, cozy, and well taken care of. The host went above and beyond to make our stay the best it could be. The beds were so comfy, towels so soft, and the house was very well organized. "