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"The staff at this hotel are exceptionally helpful and professional. My first stay was in Tbilisi, and I encountered an issue with the cab driver who brought me from the airport. While it wasn’t their responsibility, the hotel team stepped in and resolved the situation for me. As someone who travels frequently, I can confidently say I’ve rarely experienced service as attentive and caring as theirs.Thank you so much"

"I like the location, close to restaurants, banks, stores, tourist areas. Easy access to transportation."

"The location is excellent — right in the city centre with easy access to all parts of the city. The room is larger than most of the other twin bedrooms we’ve stayed in before. It was clean and well-equipped with all the necessary facilities. Given these conditions, we found the price reasonable and good value for money. What made our stay even better was the kind staff member, Sabina. Our flight was delayed for a few days, and we encountered some other issues as well. She patiently helped us by calling the airline’s local office and speaking with them on our behalf to resolve the problems. We had a very good experience staying here and would highly recommend it!"

"Great location and buffet"

"Spa and rooms are great"

"All service are very good and very clean 5 minutes walk from airport "

"Great location in Tbilisi on a nice street with lots of shops and restaurants close by. We stayed here while in town getting married, and couldn’t have picked a better place to stay. The staff was very helpful and friendly, couldn’t recommend this place highly enough. Will return the next time we’re in town."

"The location of the hotel is perfect, tucked just 30 seconds away from the Freedom square which makes it quiet but very central and walking distance to all the attractions. The rooms are very very spacious especially for a standard room, very clean and it has a safe and fridge and kettle too plus there is a free water dispenser at every floor plus free different coffee types refills bean to cup in the lobby. I know some people complaining about the open concept of having the water basin in the room and separate shower room and separate toilet but didn't bother us as a couple. I guess if you are comfortable enough to share a room with your fellow traveler then you should be able to accept having the basin in the room in my opinion. Staff is friendly and helpful and everyone speaks English everywhere."

"Early check in because of flight times, staff really helpful. "