Taman Teratai Hotels, Butterworth

"Great hotel"

"Large rooms excellent staff good AC poor fridge"

"There are two wings that are separate hotels with the same name . You may want to choose the old one. No changing room in the other one. However nice swimming pool and restaurant on the 6th floor and professional staff "

"Breakfast was very busy, floor Staff a bit chaotic and the place was dirty. The young staff at Sigi’s were just wonderful, friendly, so pleasant and accomodating but the older staff a bit rude-disappointing to see. Security on grounds were lovely as were the guys in Lobby."

"Not really. Was preset menu and ordered and then wait. I usually like grab and go if there is no buffet option"

"A beautiful hotel which is immaculately maintained. The gardens are right on the coast, but there is no beach access directly from the hotel. We stayed in the Rasa wing which included free soft drinks by the pool, daily afternoon tea and cocktails and canapés each evening. There were several dining options within the hotel, with many other choices available just a short walk away. Staff are friendly and extremely helpful. We would thoroughly recommend for a relaxing stay."

"We booked an Executive Premier King room, it is spacious. A fruit basket was presented to us on arrival. Breakfast was included. We had access to Executive Lounge whole day. Free cocktails in the evening. Afternoon tea is served. Very friendly and courteous staff. Good city centre location. 1st Avenue Shopping Mall across the road. Local city attractions are not far from here. Water dispensers at lift lobby. Convenient and no worry stay. Recommended."

"The properly is old and carpet, towels needs to be replaced. WiFi connections below at par and constantly dropped off"

"Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that "all bread is gluten free", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay"