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"I’ve stayed here countless times. 1 key reason is the location. Other reasons would be the staff especially the doormen/ security- always willing to help with the luggages/ opening the door. This time I came with my elderly mother and the doorman instantly assisted us with our luggages and offered a wheelchair. Also the receptionist (i think his name is Jay) was friendly and warm. I was also impressed with the Ramadhan suhoor buffet spread with the variety of dishes despite being so early in the morning (430am!). I noticed this round the room doesn’t come with hand towels (??). We ended up wiping out hands on paper towels (which doesn’t align with the hotel’s green efforts!). The housekeeping team also missed out on cleaning our room. But I managed to sort it out in the evening when I ran into one of the housekeepers. Despite all the minor hiccups, I would still highly recommend this hotel. "

"Everything is so-so. Selectiveness at breakfast payment for extra pax. We were rightfully charged RM20 per payable child for 2 children, but multiple children after us were seen to be let in without payment despite being of age."

"Room is a little dark but view is fantastic. Had to change room because the air conditioning is not working."

"Clean, new property, free karaoke at level 12, one of the mic is faulty and toilet is not ready still under Reno. Apartment lack of power point for charging. Overall still satisfied with the property."

"Generally ok"

"Staycation with family"

"Clean rooms , near n tidy, facilities are new , experience n exceptionally friendly n helpful staffs"

"Hotel is near komtar jbcc & city square is walking distance to it.The other side is near eating place that opens 24hrs. Toilet hotel abit of wear & tear condition. "

"Next to city square mall and easy to get around."