Front of property

Reviews of Mai Hotel Taipei

3 out of 5
Mai Hotel Taipei
No. 15, Ln. 105, Sec. 1, Zhongshan N., Rd., Zhongsh,, Taipei, TPE

Reviews

8.4

Very good

Rating 10 - Excellent. 262 out of 779 reviews" "
Rating 8 - Good. 400 out of 779 reviews" "
Rating 6 - Okay. 85 out of 779 reviews" "
Rating 4 - Poor. 23 out of 779 reviews" "
Rating 2 - Terrible. 9 out of 779 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay.....staff were wonderful, efficient, knowledgeable, helpful and very personable...
Stayed 2 nights in Mar 2020
Response from MAIHOTEL on 17 Mar 2020
We are so glad that you have satisfied with our service. It will be our pleasure that if we have any opportunity serving you again. Looking forward to meet you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from MAIHOTEL on 4 Feb 2020
We are so glad that you have satisfied with our service. It will be our pleasure that if we have any opportunity serving you again. Looking forward to meet you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good central location with late night dining options nearby
Stayed 12 nights in Jan 2020
Response from MAIHOTEL on 16 Jan 2020
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

8/10 Good

Yeh Chi

Liked: Cleanliness, property conditions & facilities, room comfort
Fuss free hotel.
Fuss free hotel. Near Zhongshan MRT. Not too far from Ningxia Night Market.
Stayed 2 nights in Dec 2019
Response from MAIHOTEL on 27 Dec 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are really friendly but there is mosquitoes on the last stay
Stayed 5 nights in Dec 2019
Response from MAIHOTEL on 19 Dec 2019
Thank you for your stay. Sorry about the room , we will strengthen the cleaning, and hopes that you will have more satisfactory service and room cleaning next time you check in again.

8/10 Good

Woo, Toronto

Travelled with family
Liked: Cleanliness, staff & service
Breakfast is good but the food is almost same daily. Insufficient power outlet. The towels should be replaced with new ones.overall I give 4 stars to this hotel.
Stayed 4 nights in Dec 2019
Response from MAIHOTEL on 13 Dec 2019
Thank you for your review, we will improve again, hope you will stay again next time

6/10 Okay

Cynthia, Hong Kong

Travelled with family
Disliked: Property conditions & facilities
Quite old inside the building, have a stair on the floor that I stayed, it’s not convenient for taking a luggage
Stayed 3 nights in Nov 2019
Response from MAIHOTEL on 8 Dec 2019
Thank you for your stay. We’re very sorry about that. The hotel will continue to be renovated.

10/10 Excellent

Rathin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel in Taipei
It was a wonderful hotel. Very clean. Right in center of the city. Near Taipei main station. Good breakfast. Very friendly staff. Love to come back again. Reasonable price.
Stayed 4 nights in Nov 2019
Response from MAIHOTEL on 23 Nov 2019
We are so glad that you have satisfied with our service. It will be our pleasure that if we have any opportunity serving you again. Looking forward to meet you in the future.

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019
Response from MAIHOTEL on 21 Nov 2019
此の度は、MAI HOTELに、ご宿泊下さいまして誠に有難うございます。お忙しい中コメント頂戴したことを重ねてお礼申し上げます。 次回の高評価を期して、改善に取り組みたいと思います。 またのお越しを心よりお待ちしております、ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location and central/close to mrt station and downtown Taipei
Stayed 2 nights in Oct 2019
Response from MAIHOTEL on 29 Oct 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from MAIHOTEL on 20 Oct 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

6/10 Okay

Linzi

Disliked: Staff & service
Most unwelcoming
Probably the most unwelcome I have ever felt in a hotel. Upon arriving from 20 hours of travelling there was no way I was going to be allowed to check in before 3pm as that was the check in time and no rooms would be ready before then. Not the best start Bathroom had some random hairs floating around and wasn’t particularly clean
Stayed 2 nights in Sep 2019
Response from MAIHOTEL on 6 Oct 2019
Thank you for your stay, We are very sorry, we will pay attention to cleaning and cleaning, and hopes that you will have more satisfactory service and room cleaning next time you check in again.

8/10 Good

Kwok Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from MAIHOTEL on 13 Sept 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Its dirty. There were mouse in the ceiling and cockroaches in bed and on the floor.
Stayed 1 night in Aug 2019
Response from MAIHOTEL on 26 Aug 2019
Thank you for your stay, the hotel is very sorry, we will pay attention to cleaning and cleaning, the hotel hopes that you will have more satisfactory service and room cleaning next time you check in again.

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from MAIHOTEL on 24 Aug 2019
We are so glad that you have satisfied with our service. It will be our pleasure that if we have any opportunity serving you again. Looking forward to meet you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The building was a little old but centrally located and insulated well enough against noise. Not much in the way of amenities but you can’t expect much for the price. Finally the breakfast was as good as it gets for the price. Nothing too flashy but all that you could ask for, from cereals to eggs and bacon to Asian style breakfast.
Stayed 1 night in Jul 2019
Response from MAIHOTEL on 9 July 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Noisy room
I couldn’t sleep well because next room was noisy at midnight.
Stayed 3 nights in Jun 2019
Response from MAIHOTEL on 4 July 2019
Thank you for your stay. We’re very sorry about that. The hotel will continue to be renovated.

8/10 Good

Grace, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful staff, comfortable bed sheet, room size for the price is good
Stayed 3 nights in May 2019
Response from MAIHOTEL on 2 June 2019
We are so glad that you have satisfied with our service. It will be our pleasure that if we have any opportunity serving you again. Looking forward to meet you in the future.

8/10 Good

FAH SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool ! Like it ! Location is great too !
Do not need more stars hotel ! Service is important ! N location !
Stayed 4 nights in May 2019
Response from MAIHOTEL on 1 June 2019
We are so glad that you have satisfied with our service. It will be our pleasure that if we have any opportunity serving you again. Looking forward to meet you in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is a no-frills functional hotel. It was fine for one night.
Stayed 1 night in Dec 2018
Response from MAIHOTEL on 17 May 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed! Staff were ok although i didn't really interact with them much i got the late at night and left in the morning cause i was there inky for a one day layover
Stayed 1 night in May 2019
Response from MAIHOTEL on 17 May 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from MAIHOTEL on 16 May 2019
We are so glad that you have satisfied with our service. It will be our pleasure that if we have any opportunity serving you again. Looking forward to meet you in the future.

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from MAIHOTEL on 26 May 2019
Thank you for your stay. We’re very sorry about that. The hotel will continue to be renovated.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Only stayed one night before early flight so hard to comment
Stayed 1 night in Apr 2019
Response from MAIHOTEL on 29 Apr 2019
Thank you for your stay.Look forward to seeing you in the future.

8/10 Good

Shu Wai

Liked: Cleanliness, staff & service
Decent stay
Convenient location - pretty close to the metro station and there are different bus routes accessible within a few minutes of walking (in Taipei it's more convenient to get around by bus if you're looking at public transit). The hotel condition is a little aged but you see upgrades done in the lobby. The king bed we had was actually two twin put together. The room is spacious enough but what I found lacking were wall sockets (there were one next to one side of the bed and another in the bathroom, and one at the desk but that was for the table lamp which you can unplug - a couple more would have been preferred) and places to put/hang your stuff (clothes, towels and otherwise) - would have been useful to have a few hooks. They do have a closest but only with 4 hangers (perhaps could have asked for more but we didn't bother). The overhead shower was no good (water in weird direction that doesn't allow a comfortable shower) so we had to use the handheld shower head from the tub - the handheld part annoys me but maybe not an issue for some people. They provide one bottle water per person per day. The wifi was fine. The breakfast is decent with a selection of Asian and Western food. The people at the reception were helpful and courteous and tried to help me locate an umbrella I left behind. They can also arrange a taxi to Taoyuan Airport for NTD1,100. Overall decent stay although I think there are similar properties/offerings at the same price range.
Stayed 4 nights in Apr 2019
Response from MAIHOTEL on 28 Apr 2019
We appreciate your feedback. It's our pleasure to serve you. The hotel will continue to be renovated. Look forward to seeing you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean. I chose an inside room, which is a bit odd as it did mot have windows, but that made it e tremendously quiet. I was able to sleep on peace. The breakfast was also more than ample.
Stayed 4 nights in Apr 2019
Response from MAIHOTEL on 3 May 2019
We are so glad that you have satisfied with our service. It will be our pleasure that if we have any opportunity serving you again. Looking forward to meet you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2019
Response from MAIHOTEL on 1 May 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you in the future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from MAIHOTEL on 3 May 2019
感謝您的回覆,能為您服務是我們的榮幸。期待您的再次入住,謝謝。

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Check in was quick. Shops and restaurants within walking distance. Clean rooms and staff was very helpful.
Stayed 1 night in Mar 2019
Response from Vera on 3 Apr 2019
Thanks for your reply. Look forward to seeing you again.

10/10 Excellent

Kane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chose rooms with a window, but only arrive to find out the window actually looks out to the next building which was just couple of meters away.... so basically instead of a view of the surrounding, i'm getting a view of a wall with pipes....
Stayed 5 nights in Mar 2019
Response from KAREN on 30 Mar 2019
Thank you for your stay. We’re very sorry about that. The hotel will continue to be renovated.

8/10 Good

Marsha R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Close to good restaurants, shopping and local shops. Even a Catholic Church close by. Enjoyed this hotel very much. Highly recommended.
Stayed 4 nights in Mar 2019
Response from FRONT on 20 Mar 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from vera on 3 Apr 2019
Thanks for your reply. Look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windowless Room - great for sleeping
Stay was wonderful. Staff was helpful. Location is great.
Stayed 3 nights in Feb 2019
Response from MAIHOTEL on 8 Mar 2019
Thank you for your stay. It's our pleasure to serve you.Look forward to seeing you again.

10/10 Excellent

Dervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay and Great location
It was an amazing experience for staying at this hotel. Worth the penny you are paying as its not pricy but has decent room. The staffs are very friendly and helpful. Will definitely go back and recommend to friends and family.
Stayed 2 nights in Jan 2019
Response from MAIHOTEL on 8 Mar 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you again.Thank you.

10/10 Excellent

Shifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was awesome
It was totally a pleasant stay
Stayed 2 nights in Jan 2019
Response from MAIHOTEL on 8 Mar 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a small hotel even the room. But bigger than my hotel in Japan. I like the fact that it's clean, it was actually cleaner than a 5- star hotel I checked in somewhere (don't want to mention). The water is strong and soft. Basically, I love Taiwan and this hotel. I was thinking probably all hotels are like this one anywhere in Taipei. It's just that my experience all in all in Taipei is great! Everything is so efficient. Kudos to the people of Taiwan for keeping their country like heaven on earth.
Stayed 6 nights in Dec 2018
Response from MAIHOTEL on 8 Mar 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you again.Thank you very much.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good price. Average stay.
Worn rooms. No window. Good price though.
Stayed 2 nights in Dec 2018
Response from MAIHOTEL on 8 Mar 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Taipei (zhongshan district) location.
Very convenient central Taipei location. Hotel is in an alley off a main artery (typical of the smaller business hotels common in Asia) but very walkable. Close to metro, bus and central train station. About NT$120-150 (US$4.00-$5.00) cab ride with luggage from central train station. Lots of late night eateries nearby. Grocery and movie cinema about 450m north. Fast and stable WiFi. Very good breakfast with both east and western choices. Laundry facilities in the basement with US sized load capacity and dryer!
Stayed 3 nights in Dec 2018
Response from MAIHOTEL on 8 Mar 2019
Thank you for your stay. It's our pleasure to serve you. Look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Convenient & comfortable
Not happy with rain shower head. Hard to adjust. Bedside light - cant be control fm bedside table. Shd hv more power socket for phone charging near table. Good breakfast spread.
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
nice hotel but i could hear some voice from next to our room. and no fan in a bathroom.
Stayed 2 nights in Sep 2018

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
I saw a rochest in room.

10/10 Excellent

Dave, Tainan, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near shopping center
Hotel room is nice, neat and clean. Free breakfast is great. A 5 minute walk to MRT station where Mitsuokoshi depatment center is also located.
Stayed 1 night in Mar 2018

8/10 Good

Charles, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern budget hotel
The best thing is the location--convenient but also in the middle of a vibrant local neighborhood with great restaurants.
Stayed 2 nights in Mar 2018

8/10 Good

amy, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Central and quiet location. Everything you need is around the corner. Helpfull staffs.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My (Mai) Hotel
I like my stay in your hotel as it provided me a place to relax and enjoy my stay in Taipei. It is very clean hotel with courteous and accommodating staff. It is strategically located which allowed me to move easily from one place to another as a tourist. Thank you for the accommodation.
Stayed 4 nights in Mar 2018