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"Very friendly staff. "

"Hi the Black isle inn is a busy pub in middle of Inverness good food the rail and bus station not far away, a good stay thanks"

"Good night’s stay in village pub popular with locals. Rooms were well kept, clean and comfortable. Food was very good, service was slow as food prepared to order. Like everywhere, it seems, would benefit from an extra member of staff. Not much happens in the village but there is a decent cafe, a good ice cream shop, and a well-stocked shop. "

"Stopped here on our way to Skye Island and was very pleasently surprised. The room was clean, comfortable, and we loved that they had a restaurant on site. Would definitely stay here again. "

"This was a pleasant surprise on my last night in the UK. I'd had no luck finding a place in Inverness near the airport and settled here instead. The single room was plenty big for me, the ensuite was a nice touch, and the pub downstairs had surprisingly good food when I was too tired to go back out. The location is great, 15 minutes on a straight shot to the airport, and walkable to the beach. The staff at the bar were all friendly and helpful, and walked me through using the car park, wifi,...

"Totally self contained with lovely comfy beds, fully equipped kitchen,lovely bathroom,very clean, complimentary breakfast … the place was faultless! Thank you "

"Very pleasant staff and the hotel bar and restaurant was really great service "

"Without question, this was the worst hotel I've stayed in, in years. There was no manager on duty when we arrived (late afternoon - certainly not off-hours), so one of the bartenders had to check us in - and she seemed put out by it. The room had not been cleaned properly; there was a *USED* condom in the bathroom!!!! And, the drain in the *tiny* shower stall didn't work. Again; no manager to be found, so I had to deal with another rude bar server again. They took care of removing the condom...

"The food was delicious and the staff were friendly and accommodating. The rooms were clean and beautifully decorated. "

"Second time staying at Polgarrie House. Just perfect for our needs. Relaxed and relaxing"

"Amenities were amazing! 1-1/2 baths, full kitchen, washer (no dryer, but we used their drying rack), plus a balcony with a city view. There was also a living room with a huge couch and a dinette table. This was a great deal! "

"Great place but further away from downtown than advertised. The office is downtown but the property was almost a mile away. "